We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Zobacz więcej
Reakcja na opinię
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We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Zobacz więcej
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I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Zobacz więcej
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Have made regular purchases from Richer Sounds since 1991 and the service has always been first class. Particular thanks to Dan and staff at the Cardiff store whose advice and customer service is seco... Zobacz więcej
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Cardiff branch communicated with me very well regarding my television order. Even helped me carry it to van. Great price on particular product I ordered also.
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
From the help I received to the payment of the product the service was smooth. Aaron and Jonathan provided very patient service, gave good advice and arranged everything brilliantly.
The only thing that this purchase down was DPD, instead of next working day service I got 3 day service. If you can dont get DPD to deliver.
Jonathan got hold of the couriers and sorted things out and limited the delay and arranged the refund of next working day service charge very quickly.
Highly recommend Richer Sounds Cardiff and there team.

Odpowiedź od Richer Sounds - Cardiff
Pleased you were able to demonstrate Freely tv to me (Currys could not) and your advice on sets with best sound as I am hard of hearing. I am very pleased with the Hisense full HD 32" to fit in our kitchen as it does not require an areal. The TV guide allows you to go back as well as forward which is brilliant we will never miss a program again. Thanks again the set is so simple to use once you've set up the catchup permissions just the job for us oldies.

Odpowiedź od Richer Sounds - Cardiff
The chap in Cardiff was very helpful, particularly when I had been accidentally charged twice!

Odpowiedź od Richer Sounds - Cardiff
Richer Sounds continue to impress. I’ve bought several products from them and the quality has always been spot‑on. I originally thought their email support wasn’t responding, but the reply had gone straight into my spam folder. Once I found it, the information was clear, helpful, and exactly what I needed while looking to purchase a projector. Great products and great service still one of the best retailers around.

Odpowiedź od Richer Sounds - Cardiff
Superb service and the informative and help I needed

Odpowiedź od Richer Sounds - Cardiff
Very helpful, great advice on speaker wire, sounds much better, will be looking for new speakers soon,

Odpowiedź od Richer Sounds - Cardiff
The team is helpful both on the phone and in person. Price matched the soundbar I wanted. I arrived before store opening to collect but they still let me in and helped carry the item to the car and load it. I've since completed a retrospective price beat with a different member of staff and just as helpful as others. Would highly recommend.

Odpowiedź od Richer Sounds - Cardiff
Always good dealing with richer sounds nothing is ever too much bother and you always seem to get the right results

Odpowiedź od Richer Sounds - Cardiff
Very friendly knowledgeable staff in store and agreed to source me a remote with a solar panel when the tv arrived without one. 6 year warranty is excellent. Would recommend visiting the showroom as most tvs are on display and you’re welcome to play with them.

Odpowiedź od Richer Sounds - Cardiff
Fast friendly service, had an issue with the tv they swapped it no fuss would recommend to anyone. Been using them for years and will continue to.

Odpowiedź od Richer Sounds - Cardiff
Outstanding service and excellent prices, it is a real joy to shop again with Richer Sounds. All the staff in the Cardiff Branch are highly professional and extremely knowledgeable about all the products they sell. Jonathan has given me excellent answers to all my questions.
I purchased a TEAC W1200 double cassette player which has proved to be a brilliant player and a brilliant recorder.
I would strongly recommend Richer Sounds to anyone wishing to build an excellent music or media system.

Odpowiedź od Richer Sounds - Cardiff
Great experience from first enquiry to product delivery. Friendly staff couldn't be more helpful. Would recommend without a second thought

Odpowiedź od Richer Sounds - Cardiff

Odpowiedź od Richer Sounds - Cardiff
I recently purchased a new record player (Audio Technical) from a store at the beginning of April for £300 to replace the one I have carefully maintained for many years. A few days ago, the needle snapped during its normal use. When I tried to phone customer service, they told me that the needle was not covered under warranty and they tried to get me to buy a new needle for £49!The response is disappointing, having spent a huge amount on a record player which should have been high-quality and durable. I did not expect for any part of the product to fail so soon. My experience has left me concerned by the lack of quality and reliability of the products and service provided by Richer Sounds.

Odpowiedź od Richer Sounds - Cardiff
Staff very knowledgable and truthful
No pressure to buy
Seamless experience
Seamless delivery

Odpowiedź od Richer Sounds - Cardiff

Odpowiedź od Richer Sounds - Cardiff
Excellent advice and steered me towards choices of the best product to suit my needs . I bought a Cambridge minx 301 subwoofer ,the quality is superb and the piano black finish looks and feels like a well made item . Andie was a great help and has a great knowledge base on a range of electrical goods always recommend Mr c

Odpowiedź od Richer Sounds - Cardiff
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