Richer Sounds - Cambridge Recenzje 

1711
Wynik TrustScore: 5 na 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good reviews and advise from R.S as always The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and featur... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 25 Hills Road, CB2 1NW, Cambridge, Zjednoczone Królestwo

  • 0333 900 0053

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1711)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 467

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

Great service. Very attentive gentleman helped me. I’ve received the product sooner than I expected but not tried yet as it is a Xmas present. Thanks.

16 listopada 2025
Oceniono na 5 z 5

Richer Sounds, Cambridge

Very friendly and helpful advice as well as flexibility on price. Delighted with Argon Fenris A4 speakers and the help from Paul and Olivia in Cambridge store. Recommend these speakers and Richer Sounds Cambridge!

16 listopada 2025
Oceniono na 5 z 5

New TV

Could not fault the service , the product or the price. My preferred vendor for all AV goods after many years experience with Richer Sounds

15 listopada 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your 5 star review!

Oceniono na 5 z 5

TURNTABLE ADVICE AND PURCHASE

was going to order online,but there was an issue with internet being down.spoke to paul at cambridge branch over the phone regarding a turntable purchase.
all i can say is what a great guy for advising me on the different options available in my price range.not pushy,just great advice given.so i had a think over night with all info given.phoned back next morning an ordered a different turntable to my original choice.great advice given from cambridge store and delivered next day.
thank you richer sounds for great service

19 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great advice

Great service, great advice, great prices - nobody beats Richer Sounds for hifi, tv and associated products.

11 listopada 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Amazing experience! Great Service!

Had an amazing experience at Richer Sounds in Cambridge. Just walked in from the street on a Sunday enquiring about a Samsung TV and Samsung Soundbar. Bradley was very friendly and knowledgeable and quickly set up the soundbar system in the demo room for us to try and experience. (We were not booked in) We were blown away by the product and straight away ordered the TV and Soundbar combo which was on a fantastic Black Friday deal. Delivery was prompt, communication was fantastic. Overall a brilliant experience and we are very happy with our purchase!

9 listopada 2025
Oceniono na 5 z 5

Excellent service

Excellent service. Very helpful staff guided me through my options when I was looking for a small smart tv in white.

9 listopada 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent customer service

When my Rotel cd player failed I was pleased to be told it was covered by the 6year warranty. I was offered a credit note for the full purchase price, from almost five years ago. The replacement model, a Marantz, was currently on offer for slightly less,so I have been able to have a new player, with a credit note for the balance. It was ordered yesterday and arrived today. Paul, in the Cambridge store, was unfailingly helpful throughout the process of taking the Rotel in for repair to receiving the new one. If only all customer service was as good the World would be a happier place. Thank you Paul and Richer Sounds.

14 listopada 2025
Opinia niezależna
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Recommendations for a turntable

I asked for recommendations for a turntable to match the system I bought from Richer Sounds 9 months ago. Paul came back with an ex-display Cambridge Audio Alva TT V2. Which was excellent value for the high spec. We arranged to visit for a demo and they setup the same system that we already had. It was a brilliant match so we didn't even try anything else and came away with an excellent turntable.

6 listopada 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Can't beat a real shop!

Big thanks to the staff at Richer Sounds in Cambridge. I was able to spend some good time testing speakers in the demo room and have now purchased exactly what I wanted to replace my old system. Really great advice, very helpful and fast delivery

7 listopada 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

new cartridge

superb service and the staff could not be more helpful

6 listopada 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your 5 star review!

Oceniono na 5 z 5

Excellent advice given

Excellent advice from knowledgeable staff.
Talked me through various options and pros and cons.
Would highly recommend

5 listopada 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

My go to company overall

My go to company overall. I purchased an AV receiver, speakers and CD player. I wasn’t in a position to purchase that day but a week or so later did. No pressure was applied during the sales process either in store or over the phone. I purchased over the phone having visited the store. I would normally return to the branch apologies but it was a pain to travel to. I have been told my items will arrive next day.
Looking forward to receiving my items.

Many thanks

18 października 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Ordering from Orkney

Ordering from Orkney is awkward at the best of times, but Richer Sounds (Cambridge) were very helpful, and phoned back when they said they would. Package arrived and well packed.
Taga harmony 800 amp nice bit of kit.

28 października 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Well helpful response

Well helpful response when ordering by telephone, despite not having my first choice.

29 października 2025
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Doświadczenie Trustpilot

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