Richer Sounds - Bromley Recenzje 

1463
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Wynik TrustScore: 5 na 5

4,9

48 East Street, BR1 1QW Bromley, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Zobacz więcej

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Oceniono na 5 z 5

First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 48 East Street, BR1 1QW, Bromley, Zjednoczone Królestwo

  • 0333 900 0051

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1463)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Satisfied buyer.

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have been very difficult. My several visits to the store were always welcoming and pleasant.

8 lipca 2026
Logo Richer Sounds - Bromley

Odpowiedź od Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Caring and efficient service

Caring and efficient service. We feel help would be readily available should be news it. Appreciated the understanding shown to us as elderly customers

6 lipca 2026
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Odpowiedź od Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Richer Sounds is my absolute go-to

Richer Sounds is my absolute go-to for audio equipment. They have stayed true to their ethos and vibe which I love. Don’t go
Changing!

18 maja 2026
Logo Richer Sounds - Bromley

Odpowiedź od Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great staff

Friendly, knowledgeable and resourceful, I always come back to Richer Sounds Bromley for all my home audio/visual needs.

5 lipca 2026
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Odpowiedź od Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent customer service and great value. A real British success story.

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust.

Not only is the customer service excellent but, unlike most others, you speak to real, genuine people. No sales pressure.

I spoke to Jerome on the Bromley store who took time out to understand what I needed. Just as it always is whenever I visit the store or call.

Julian Richer should be incredibly proud of the business he has created.

11 lipca 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Bromley

Thank you for your wonderful feedback

Oceniono na 4 z 5

Got in contact with Matthew

Got in contact with Matthew, the manager of Bromley branch regarding my purchase. He was very much in listening mood and I was pleased that he did. He was most accommodating and I ended up making a purchase - a Dali.

1 lipca 2026
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Odpowiedź od Richer Sounds - Bromley

Thank you for your review, and great comments about Matthew. Enjoy the new purchase!

The Customer Experience team

Oceniono na 5 z 5

As usual no problems

As usual no problems. Very friendly!

A very nice touch to be offered a glass of water in these hot conditions.

1 lipca 2026
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Odpowiedź od Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great service

Very friendly, helpful, knowledgable helped me from start to finish.

30 czerwca 2026
Logo Richer Sounds - Bromley

Odpowiedź od Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great service

Great service, in shop was very helpful. Delivery was quick and on time .

22 czerwca 2026
Logo Richer Sounds - Bromley

Odpowiedź od Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Brilliant service

In the last few weeks I have renewed my Turntable Argon TT mk2
CD player AXC 25
AXR 100D
Acoustic energy 100 2
You must give your staff at Bromley and Maidstone a huge pat on the back, good old fashioned Customer service, and so knowledgeable in all areas, a real pleasure to walk through the doors of Richer Sounds, if only Currys could take a leaf out of your book.

21 czerwca 2026
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Odpowiedź od Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Excellent customer service

The communication was very good. There were couple of emails to confirm the acknowledgment of the purchase as well as the delivery details. I got a separate call from the store manager to confirm that the product arrived in the store and it’s ready to collect. They have also checked the item on behalf of me to ensure the product that was delivered to the shop is correct. All of these made me quite confident when I received the product and the outcome of that is that I am a very happy customer. The product is working well with no issues.
Thanks team for your help and support!

21 czerwca 2026
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Odpowiedź od Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great staff

Great staff - knowledgeable, patient and helped ensure the correct selection of product
Call out to Matt Store manager in Bromley 🙏😊

12 czerwca 2026
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Odpowiedź od Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Richer Sounds have been around a long…

Richer Sounds have been around a long time and have always provided expert advice and great service. More personal than the big multi stores.

15 czerwca 2026
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Odpowiedź od Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Richer Sounds were very helpful and competitive

Richer Sounds were really helpful answering all my questions pre purchase and very competitive with pricing. Great experience all round (as it has been when I have bought from them in the past).

10 czerwca 2026
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Odpowiedź od Richer Sounds - Bromley

Thank you for your 5 star review!

Oceniono na 5 z 5

Awesome staff

I had a tricky cinema installation. Whilst it didn’t go completely to plan Richer Sounds sorted everything out. Because of this I will definitely go back to them in the future and will remain a lifelong customer.The staff have been great in particular at reassuring me on my journey

13 czerwca 2026
Logo Richer Sounds - Bromley

Odpowiedź od Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

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