I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Zobacz więcej
Reakcja na opinię
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Zobacz więcej
Reakcja na opinię
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Zobacz więcej
Reakcja na opinię
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV with no problems whatsoever.

Odpowiedź od Richer Sounds - Bath
I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification.
I also asked to use/borrow a Richer Sounds Head alignment protractor which was also waiting with my item for collection.
Very happy with the price and I felt that nothing was too much trouble, a very pleasant experience.

Odpowiedź od Richer Sounds - Bath
First class ! Third time brought from Richer Sounds can not fault these guys! Always buy from them ,after sales is great to had a bit of a hicup with the order but was sorted straight away !
Freddy was on the ball when it came to the sale of the tv!
SERVICE PRICE AND STAFF
GREAT!

Odpowiedź od Richer Sounds - Bath
I had a problem with a tv that I purchased about six months ago. I thought the problem was proberly not the tv but me not being able to set it up properly. Richer Sound said it had a software problem and I was offered another new tv of a different brand at no extra cost. I was amazed and delighted.

Odpowiedź od Richer Sounds - Bath
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thanks so much to you all!!

Odpowiedź od Richer Sounds - Bath
Good honest professional recommendations. Helped me into taxi with purchases but disappointed you cannot deliver to a boat with no address as other couriers do.

Odpowiedź od Richer Sounds - Bath
Great service from Hayden. Took time to respond to my queries and advice was well placed and helpful.

Odpowiedź od Richer Sounds - Bath
Excellent service and advice when purchasing a new TV. Product has exceeded our expectations. Have used Richer Sounds many times and will continue to do so.

Odpowiedź od Richer Sounds - Bath
I phoned the Richer Sounds national telesales number looking for a Price Match on an OLED TV, but as an overflow my call was picked up by Richer Sounds Bath.
I was advised to email the Price Match details to the store, which I duly did. I then dealt with George via email, not only was he able to give me a great deal, his knowledge with a query I had was very helpful.
The cream on the cake was just before proceeding with the order, he had spotted a potential mistake I had made, regarding model numbers and brought it to my attention, rather than just sallying forth with the order.
This attention to detail, saved me making an error in my interpretation of specification differences between the 2 models I was considering and was very much appreciated.
All in all, a first class experience dealing with Richer Sounds Bath, 5 stars all day long.

Odpowiedź od Richer Sounds - Bath
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product ordered at 3pm, arrived next day despite normal delivery quoted of 5 days. 6 year extended warranty option offered & accepted. I always buy my products from Richer Sounds.

Odpowiedź od Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath
Good advice reference Dali Oberon speakers, Wiim amp Ultra & LG C5.

Odpowiedź od Richer Sounds - Bath
Prompt response to initial email query and advice about a newly launched speaker.
I appreciated the opportunity to hear the product in a live situation and to discuss my particular use in person.
In the meantime, Tom had organised the item to be available and reserved for me so that I was able to take it away once I was satisfied it met my expectations.

Odpowiedź od Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath
Excellent service and price as usual. Unfortunately the headphones I bought were faulty in that they constantly dropped their bluetooth connection despite being tried on 5 separate sources, But that's not Richer's fault. For a premium brand its Beyerdynamic that need to improve their quality control. However the collection and refund were exemplary and the staff really helpful. Actually having first bought from them 26 years ago I'm amazed that they can still maintain the standard of service that they do. I would have bought again rather than take a refund, it's just a shame, that around this price point, there are so few on ear options available which, in this case are what I really needed.

Odpowiedź od Richer Sounds - Bath
I've had my LG tv and Sonos arc ultra for a few weeks, the excellent and patient service I received from Sean in the Bath store, has really paid off, I couldn't be more pleased with the result.
Thanks very much for all your help and advice

Odpowiedź od Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.