Richer Sounds - Bath Recenzje 1474

Wynik TrustScore: 5 na 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 4A York Place, London Road, BA1 6AE, Bath, Zjednoczone Królestwo

  • 0333 900 0088

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Excellent service

We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV with no problems whatsoever.

11 maja 2026
Logo Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath

Thank you for your wonderful feedback

Oceniono na 5 z 5

I was quoted a great price over the…

I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification.
I also asked to use/borrow a Richer Sounds Head alignment protractor which was also waiting with my item for collection.
Very happy with the price and I felt that nothing was too much trouble, a very pleasant experience.

11 maja 2026
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Odpowiedź od Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

First class

First class ! Third time brought from Richer Sounds can not fault these guys! Always buy from them ,after sales is great to had a bit of a hicup with the order but was sorted straight away !
Freddy was on the ball when it came to the sale of the tv!
SERVICE PRICE AND STAFF
GREAT!

4 maja 2026
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Odpowiedź od Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Free exchange of tv after six months

I had a problem with a tv that I purchased about six months ago. I thought the problem was proberly not the tv but me not being able to set it up properly. Richer Sound said it had a software problem and I was offered another new tv of a different brand at no extra cost. I was amazed and delighted.

5 maja 2026
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Odpowiedź od Richer Sounds - Bath

Thank you for your wonderful feedback

Oceniono na 5 z 5

The advice and assistance provided by…

The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thanks so much to you all!!

4 maja 2026
Logo Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Good honest professional…

Good honest professional recommendations. Helped me into taxi with purchases but disappointed you cannot deliver to a boat with no address as other couriers do.

2 maja 2026
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Odpowiedź od Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great service from Hayden

Great service from Hayden. Took time to respond to my queries and advice was well placed and helpful.

29 kwietnia 2026
Logo Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Excellent service as usual

Excellent service and advice when purchasing a new TV. Product has exceeded our expectations. Have used Richer Sounds many times and will continue to do so.

29 kwietnia 2026
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Odpowiedź od Richer Sounds - Bath

Thank you for your wonderful feedback

Oceniono na 5 z 5

Outstanding service from Richer Sounds Bath

I phoned the Richer Sounds national telesales number looking for a Price Match on an OLED TV, but as an overflow my call was picked up by Richer Sounds Bath.

I was advised to email the Price Match details to the store, which I duly did. I then dealt with George via email, not only was he able to give me a great deal, his knowledge with a query I had was very helpful.

The cream on the cake was just before proceeding with the order, he had spotted a potential mistake I had made, regarding model numbers and brought it to my attention, rather than just sallying forth with the order.

This attention to detail, saved me making an error in my interpretation of specification differences between the 2 models I was considering and was very much appreciated.

All in all, a first class experience dealing with Richer Sounds Bath, 5 stars all day long.

2 maja 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Amazing customer experience as usual

Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product ordered at 3pm, arrived next day despite normal delivery quoted of 5 days. 6 year extended warranty option offered & accepted. I always buy my products from Richer Sounds.

23 kwietnia 2026
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Odpowiedź od Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Prompt response to initial email query…

Prompt response to initial email query and advice about a newly launched speaker.
I appreciated the opportunity to hear the product in a live situation and to discuss my particular use in person.
In the meantime, Tom had organised the item to be available and reserved for me so that I was able to take it away once I was satisfied it met my expectations.

20 kwietnia 2026
Logo Richer Sounds - Bath

Odpowiedź od Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Excellent service and price as usual

Excellent service and price as usual. Unfortunately the headphones I bought were faulty in that they constantly dropped their bluetooth connection despite being tried on 5 separate sources, But that's not Richer's fault. For a premium brand its Beyerdynamic that need to improve their quality control. However the collection and refund were exemplary and the staff really helpful. Actually having first bought from them 26 years ago I'm amazed that they can still maintain the standard of service that they do. I would have bought again rather than take a refund, it's just a shame, that around this price point, there are so few on ear options available which, in this case are what I really needed.

18 kwietnia 2026
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Odpowiedź od Richer Sounds - Bath

Thank you for your 5 star review!

Oceniono na 5 z 5

Excellent advice and service

I've had my LG tv and Sonos arc ultra for a few weeks, the excellent and patient service I received from Sean in the Bath store, has really paid off, I couldn't be more pleased with the result.
Thanks very much for all your help and advice

22 marca 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

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