Nomplates Recenzje 56

Wynik TrustScore: 2 na 5

2,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Avoid! Horrendous Service! Ordered road legal gel plates. Plates came with no legally required British Standard number, this British Standard missing is an MOT fail and a roadside fine. One plat... Zobacz więcej

Oceniono na 1 z 5

I purchased a set of standard number plates from Nom, they arrived quickly which was great. Unfortunately that’s where the positives end, within 2 days a hairline crack appeared on both plates. A week... Zobacz więcej

Oceniono na 2 z 5

Ordered 2 sets of plates as Christmas presents. 4d plates with 3d gel on top 1 set was ok quality (3d gels weren’t stuck inline with the 4d digits under and overhanging but ok to gift. The oth... Zobacz więcej

Oceniono na 3 z 5

Ordered plates on a Thursday paid express delivery and they arrived Sunday. No great drama, but the issue is my order came short and no matter how you contact them, WhatsApp, Facebook or email they j... Zobacz więcej


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

56 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 22% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Stay away from this seller

Stay away from this seller , they not printing as per legal requirement and when you ask them to fix the issue they completely ignored you, better to spend some more money and use different seller, contacted bank to stop transaction.

24 stycznia 2025
Opinia niezależna
Logo Nomplates

Odpowiedź od Nomplates

This is untrue — all legal plates we make include the correct markings laser-engraved for a clean, permanent finish. We also couldn’t find an order from your name. Feel free to get in touch if there’s been a mix-up.

Oceniono na 5 z 5

amazing

quick, friendly and plate looks amazing. top jobs from these lads, wish they made smaller plates but im assuming there would be a reason for that

23 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

DON'T RECOMMEND!

ordered plates came with letter out of line and visible. seller send me guide how to repair it but it wasnt possible. promised replacement but nothing was sent. seller totally ignore me, no answering to any comunication. waste of money and time.
Update: I contacted you for 3 months through emails or WhatsApp you totally ignored all messages. That's your business. People don't waste your money and time.

16 stycznia 2025
Opinia niezależna
Logo Nomplates

Odpowiedź od Nomplates

We do reply to all messages — if your case is unresolved, please email us again. If you were promised a replacement and haven’t received it, we’ll sort it immediately.

Oceniono na 1 z 5

STAY CLEAR ,UTTER RUBBISH!

Plates turned up ,letters were not in line ,backings had air bubbles in,and plate makers details were just etched in white on bottom of plate (not road legal) .contacted them ,they replied with we either give you back 20%! Or send your plates back to be rectified.I requested to be rectified,but they still have not answered me after four days! DO NOT USE NOMPLATES .WAIST OF MONEY.not registered to sell number plates! If you can't get refund then ask for help through your bank .don't be fooled by nom plates .

9 stycznia 2025
Opinia niezależna
Logo Nomplates

Odpowiedź od Nomplates

We engrave markings clearly and permanently at the bottom — they are road legal. Alignment and bubbles are rare and can be caused during transit. For minor issues that would not typically affect normal use of the product or where said issue would not be visible once on the road, we would offer a discount as a suggestion or a full return and rectification. We typically respond within 1 working day (excluding weekends).

Oceniono na 1 z 5

The dirtiest business and customer service I’ve ever known

I’m not even sure where to start , actually yes I do,LISTEN TO ALL OF THE NEGATIVE REVIEWS AND YOU CANT GO WRONG. I ordered 3d acrylic gel infused , they messed the order up sent me pic of acrylic , then when pulled him up on error he said what’s your postcode , then quickly added gel later and shipped out , the gel is peeling off , customer service is 💯 DISGUSTING. Will upload full pics . Honestly if you have any dignity and want a plate doing properly go anywhere but these people . Customer service comes across very hostile. Upon telling him I want a refund he’s said “ it’s not happening” I wish I saw these reviews before placing an order. I havnt even opened the plates and you can see where the gel is peeling off “put some pressure on you’ll be fine” WHAT??? Why do I need to put pressure of a “professionally” done item that I paid £68+ for????

Mega shame I can’t upload pics to this review as it will really show just how bad customer service is. I’ve told them if this gets removed I shall be going to trading standards but I will be doing this anyway and these people shouldn’t be allowed to run an “official business”

3 stycznia 2025
Opinia niezależna
Logo Nomplates

Odpowiedź od Nomplates

You began demanding a refund before the item even arrived, claiming a missing component in what was a mid-production update photo. We’re always happy to clarify — but being shouted at for trying to help isn’t fair. The plate was produced exactly as ordered and was shipped with care. We don’t ignore genuine faults, but we can’t resolve issues based on assumptions.

Oceniono na 2 z 5

Poor Quality and communicaton

Ordered 2 sets of plates as Christmas presents. 4d plates with 3d gel on top

1 set was ok quality (3d gels weren’t stuck inline with the 4d digits under and overhanging but ok to gift.
The other set both plates the second line of digits were at a different angle to the first set of digits and poor quality as above.

Tried to contact via email and WhatsApp but no response after numerous attempts, so had to order another set from another supplier.

Don’t recommend will not be using again

10 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

First plate I received letters were not…

First plate I received letters were not in line contacted and they said that I could send it back once I asked for the address, back-and-forth messages took me over a week and a message saying I would like a refund for messing me about and that I had to purchase another plate from someone else
So they give me the address as soon as they receive a plate said that I could not have a refund and that I could only have another plate which is what I did because I couldn’t be bothered to go back-and-forth with messages. Customer service was disgusting and will never do business with them again and advise anyone else in doing the same .

1 listopada 2024
Oceniono na 5 z 5

Fantastic service

Fantastic service , fantastic customer contact fantastic product .
In a world of averagnis ( since covid ).
Professionalism is back .

1 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Bubble Plates look amazing

BUBBLE PLATES ARE AMAZING
Can’t fault Mon Plates placed the order Saturday night and they was on my door on Tuesday excellent service and the bubble plates are really good quality if your reading this review this is the Company you go to buy your personalised plates STAY WELL AWAY From a Company called FIRE PLATES!
Overall can’t fault Monplates will be coming back for more in the future :)

19 października 2024
Opinia niezależna
Oceniono na 1 z 5

AVOID! good ideas, poor quality & service

*IN RESPONSE TO NOM PLATES REPLY
you have not said anything different from direct communications when I’ve explained I ordered frames and plates as I wanted frames and plates - if I’d wanted Velcro or magnets I’d have enquired about that!
The fact remains that the plates and frames as ordered as a set simply do not work and I was never told this during all communications prior to and during order.
Given they also have minor defects present they are deemed under law to be faulty and in both cases (supplied goods not compatible for use as buyer asked and faulty) they are returnable and refundable under law even though they are bespoke!
If you are as focused on providing good service as you claim you will sort this out.
Also funny how it’s only a few all 5 star reviews on your own website - I know of a few now that have been submitted at 1-3 stars and you seem to remove them sharpish.

*UPDATE - I was invited by email to also submit a review to the Nom Plates website so I just copied this one and posted it - for some reason it was removed a short time later - only shows 4 reviews that are all ***** 5 star - funny that isn’t it?!

AVOID! Good ideas, poor quality & service!!
Pre ordering discussed options at length and chose high quality negative style with holders (crucial as a show car)

First impression of plates to be fair were that they looked good/ different but then the problems started

1. Minor defects in the finish, black letters/ cutting of etc
2. One plate had been fitted into a holder - jammed in and holder broken
3. Clearly the holders don’t suit the plates
4. Seller said minor defects are ok and can’t take back
5. Legally should be free from minor defects and appropriate quality for price paid etc
6. Legally as ordered and pre discussed as a package, the plates and the holders should all fit and be easily removed etc (as you would do at a show)
7. Legally as errors and not compatible for intended use and told to heat holders each time to try and get plates to fit etc they are under Consumer Goods Act fully refundable
8. Seller now refuses to even communicate
9. Legal action pending
10. May only be (expensive) plates etc but the principle is you need to make them good quality, free from defects and then be legally and morally responsible when things go wrong and sort out the customer in a timely and professional manner - not force them into court action which will ultimately cost them a fortune!

You’ve been warned!
Seriously, go elsewhere - it’s not worth the money nor the hassle

25 września 2024
Opinia niezależna
Logo Nomplates

Odpowiedź od Nomplates

Thank you for your feedback. Negative plates are indeed thicker than standard plates due to the additional acrylic backing, which can make them a tight fit in traditional plastic plate frames. This setup isn't ideal for those who frequently swap plates, as repeated opening and closing can weaken the frame, even with standard plates.

We’d be happy to suggest alternative mounting options, such as Velcro, clamps, or a magnet system, to ensure a secure and practical fit. If you'd like to return the plate holder, as previously offered, we can arrange that for you.

Thank you for giving us the opportunity to address this!

Oceniono na 1 z 5

I UNDELIVERED NUMBER PLATE . POOR CUSTOMER SERVICE ordered a number plate from Nom…

I ordered a number plate from Nom plates for my trailer . All went well with ordering but the plate never arrived . I contacted them numerous times , they said that I hadn’t put my full address down but managed to get my money including my full address . Eventually they sent me a tracking email from Amazon who deliver the plates so I went to the address & surprisingly they had never seen the plate nor had the neighbours on both sides . I emailed Nom plates but no reply & no refund for my undelivered plate. It was only £20 but it’s poor customer service . WHY GET A BAD NAME FOR £20 ?

28 sierpnia 2024
Opinia niezależna
Logo Nomplates

Odpowiedź od Nomplates

Hello.. I have checked your order and it does appear the address was supplied incorrect. Labels are booked through automated systems and the onus is on the custom to provide a correct and complete delivery address. You failed to put a building name/number which you also were able to verify by checking your order details. We were unable to recover this parcel however if you do still want the item, feel free to get in touch and we can work something out for you.

Oceniono na 5 z 5

Got my road legal bubble plates in…

Got my road legal bubble plates in today, couldn’t believe how fast the turnaround was, I sent the guys the required documentation to make them road legal, before I could even check if they needed anything else from me, the plates were delivered, and look amazing might I add 😍

31 lipca 2024
Opinia niezależna

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