Saw product promotion online and looked in shop to check colours. Then purchased 2 fleeces deal in store. I also ordered weather proof trainers for family Summer holiday. All good purchases I will get... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went into Millets to get some walking boots for mountain climbing in Greece. Previously boots I bought did not last despite buying from leading brands. We discussed issues around boots and they sele... Zobacz więcej
Reakcja na opinię
I took some walking trousers back for a refund as when I got home, I realised I had bought the wrong style. At first the assistant was happy to help but then informed me that as I'd paid cash, he cou... Zobacz więcej
Reakcja na opinię
I went into the Stroud branch on 21st July for some information. The team member was ever so helpful and went above and beyond. I went back into on Monday and ordered what I was enquiring about on Sun... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Stroud
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
59 High Street, GL5 1AS, Stroud, Zjednoczone Królestwo
- 01453 700192
4,9
Doskonała
247 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic service and great deals for fans of Berghaus products
Great deal on Berghaus coats and tops. Great service from the shop in Stroud. Always really helpful and attentive and nothing is too much trouble. Hence, we always buy more than we planned!
29 października 2022
Odpowiedź od Millets - Stroud
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Super friendly staff
Super friendly staff who are always ready to help and have a good knowledge of the equipment in stock.
The store has a good range of kit and it is well laid out and easy to look at before buying.
2 listopada 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Excellent customer
Excellent customer, very helpful and polite when approached. Helped my wife choose some new walking shoes. Knowledgeable on the wider fitting shoes.
Would recommend
29 października 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Went in looking for a rain coat
Went in looking for a rain coat, and the sales guys Alex and Andrew were very helpful. Went home with one for me and one for my partner.
22 października 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Helpful and professional
Alex and Andrew were really helpful in helping me decide on the best coat. Attentive and interested without being intrusive. Great coat too!
17 października 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Super helpful staff, very friendly. A pair of walking trousers were sent to me free of charge as I needed a short pair, arrived promptly and I very pleased.
Really nice friendly staff, who sent me free of charge through the post a pair of walking trousers I needed in a shorter length. They arrived promptly and Ivam very pleased.
11 października 2022
Odpowiedź od Millets - Stroud
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Simply the best outdoor shop in the…
Simply the best outdoor shop in the Stroud area!
Great customer service - especially from Jess(?), who is ace and very helpful!
13 października 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Boots exchanged easily
Found that my new boots were slightly small. Took to the Stroud branch. Found that the larger size was out of stock as model is being replaced. Got a great deal on the newer model in the larger size. Great service from Andrew/Alex
23 września 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
A quick, easy and cheap purchase
A quick, easy and cheap purchase of a rucksack repair kit. Who knew one even existed?
It had exactly what I wanted: a chest strap and buckle, plus lots of other useful items, should I ever need them, and all for a fiver.
Well done for having this when Mountain Warehouse didn’t even know one existed.
21 września 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Millets in Stroud went above and beyond…
Millets in Stroud went above and beyond to help with our camping equipment needed for our trip.
I cannot recommend Alex and his team enough.
Extremely knowledgeable, friendly and helpful
16 września 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Excellent customer service from…
Excellent customer service from Janette, thank you!
20 września 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Helpful and efficient.
Alex in Stroud Millets could not have been more helpful and knowledgeable about his stock. I was kitted out for my trip to Mongolia in less than 30 mins.
The store had all I needed and some generous discounts.
Thank you!
15 września 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent customer service
We were served by 2 members of staff who were personable, informative and helped us honestly to make the right decision for our walking boots.I felt like a valued customer and am happy I was able to buy my boots from them. Thank you for a very positive shopping experience.
14 września 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Excellent service
12 września 2022
Odpowiedź od Millets - Stroud
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great service as always from Millets…
Great service as always from Millets Stroud, the manager and whole team are always so friendly and helpful and will go out of their way to help you find what you need whether they have the items in the shop or not. Highly recommended
3 września 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
thanks to Alex & Andrew for their help…
thanks to Alex & Andrew for their help yesterday, polite & helpful.
30 lipca 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
First Class Service
I bought a tent earlier today and I have to say that the service was First Class. Very helpful and very knowledgeable staff. I highly recommend this shop. Thanks guys.
28 lipca 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Fantastic service from the staff at…
Fantastic service from the staff at this shop, so glad we have a Millets on our High Street.
21 lipca 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great service from store manager Alex
Excellent, genuine customer service from Alex when dealing with the problem. A good, sympathetic listener who went out of his way to ensure I left the store content with the outcome.
11 lipca 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Called into Millets in Stroud today
Called into Millets in Stroud today. Alex was extremely helpful. 5 star service.
8 lipca 2022
Opinia niezależna
Odpowiedź od Millets - Stroud
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.