Had a great experience here. Mitch served us and helped me choose the right pair of walking shoes for my trip to New Zealand! So helpful, calm and patient. He showed me the best shoes for my trip and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Still a fully stocked Millets with wide range of clothes, walking shoes, boots and camping stuff at reasonable prices. You can try on walking boots rather than risking Online buying. So best to use th... Zobacz więcej
Reakcja na opinię
Malia provided an exceptional level of customer service today. She was polite and went above and beyond in attempting to process some returns, trying different systems and even calling another store m... Zobacz więcej
Reakcja na opinię
Fast delivery. Good value for money. But can anyone explain why a UK outlet is selling thermometers graduated in F° as well as C°? And the wind-chill calculator on the back of the zip-puller style t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Dorking
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
10/11 St Martins Walk, RH4 1UT, Dorking, Zjednoczone Królestwo
- 01306 776678
4,9
Doskonała
488 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Extremely helpful and courteous and…
Extremely helpful and courteous and made a pleasant shopping experience.
6 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Very professional service
The most comfortable pair of walking boots I’ve owned started to leak! I took them back to Millets in Dorking. I was served by Mitch, who was very polite & professional and the boots were very promptly exchanged for a new pair. Excellent service and I will definitely shop there again.
21 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Very helpful staff
Josh was fantastic at helping us with our purchase today, even going into the store rooms to check if they had the coat in the size we needed, despite the stock checker saying it wasn’t there. He was extremely polite and helpful and we left with the perfect coat for our son at a great price. Thank you!
30 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable team at Millets Dorking
30 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service and assistance from…
Excellent service and assistance from Mitch.
22 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent knowledge
9 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent service today by Mitch
Excellent service today by Mitch. Sorted in-store and on-line disparity nicely!
21 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Amazing customer service from Mitch.
Amazing customer service from Mitch.
20 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Great service in store
Mitch was extremely helpful when we visited the store. Although the item I wanted wasn’t in stock, he arranged home delivery. This was very promptly dealt with and delivered within a day. He also helped facilitate a recognised discount. Very professional.
14 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Our favourite shop for sports wear
Our favourite shop for sports wear. Mitch is helpful and delivers excellent service.
11 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Served by Mitch and really…
Served by Mitch and really knowledgeable likeable person. I wasn't necessarily going to buy my new walking shoes today and probably would have gone on line to buy them but his personable service made me want to use him. I'd say a credit to millets let's hope the shoes provide me with as good a service!
30 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Aimee was very helpful
Aimee was very helpful in checking stock & asking a colleague to get the size trousers I required which were not on display. The staff are all very friendly and helpful.
24 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent customer service
Aimee gave us excellent customer service backed up by a decent range of products.
29 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
The staff very helpful
The staff (Aimee 629 in particular) were very helpful, giving rise to a pleasant shopping experience
23 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Purchased some Peter Storm walking…
Purchased some Peter Storm walking boots from Dorking Millets, Mitch was at hand to give advice and deal with the sale. Mitch was polite and knowledgeable and was a credit to the company.
24 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Peter Storm long packable parka.
Initially spoke to a lady who kindly went to check to see if they had the item I wanted and in XL or 2XL. It was confirmed they had both sizes and she kindly put both aside for me for when I arrived after work. Although she wasn’t there the chap behind the till gave me both to try on and after trying the XL there was no need to try the larger size. Honoured the discount offered online so very happy with Millets (Dorking).5*
16 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Unfortunately I had to return some…
Unfortunately I had to return some Merrell walking boots as the sole had come away on one of them. Mitch was very pleasant. He listened to me attentively, explained clearly what he was able to do for me and put himself out to help me. Josh’s technical knowledge was very helpful too. They made the exchange for a new pair easy. Thank you.
15 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Josh was incredibly helpful and I…
Josh was incredibly helpful and I managed to get exactly the walking boots I wanted and at a good price. I will definitely shop here again.
4 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service by Mitch …
Excellent service by Mitch who guided me extremely well on the best boots and socks to buy. Thank you
1 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Buying a torch
Mitch was very helpful and knowledgeable on the range of torches. A friendly fella who deserves 5 stars!
2 października 2024
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.