Had a great experience here. Mitch served us and helped me choose the right pair of walking shoes for my trip to New Zealand! So helpful, calm and patient. He showed me the best shoes for my trip and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Still a fully stocked Millets with wide range of clothes, walking shoes, boots and camping stuff at reasonable prices. You can try on walking boots rather than risking Online buying. So best to use th... Zobacz więcej
Reakcja na opinię
Malia provided an exceptional level of customer service today. She was polite and went above and beyond in attempting to process some returns, trying different systems and even calling another store m... Zobacz więcej
Reakcja na opinię
Fast delivery. Good value for money. But can anyone explain why a UK outlet is selling thermometers graduated in F° as well as C°? And the wind-chill calculator on the back of the zip-puller style t... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Dorking
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
10/11 St Martins Walk, RH4 1UT, Dorking, Zjednoczone Królestwo
- 01306 776678
4,9
Doskonała
488 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Visited today as a pair of walking…
Visited today as a pair of walking boots I purchased 9 months ago became faulty I.e. the sole came off one of them. I had not kept the receipt but had all the info on the boots and my banking app so the store manager authorised a replacement pair. The service was friendly and efficient so I was very happy and would recommend the store to my friends and family.
8 października 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
A pleasant experience
Served by Suzannah who was welcoming efficient and cheerful. What more could you ask for
3 października 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Close but not Close
Unfortunately there are no Millets near me anymore and my closest is Dorking, 40 minutes by car. I rang beforehand and spoke to Malia if they had a certain Swiss Army knife in stock and then drove down to pick it up. Malia was helpful at every stage and cheerful. Thank you. The store was in good condition, neat, tidy and well organised. If I need anything from Millets, this will be the store I go to.
30 września 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Josh was Very helpful and efficient
9 września 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Malia served us very well.
Malia served us very well.
Finding the correct sizes for my wife and I.
She allowed us plenty of time to consider our purchases.
Thank you Malia
9 września 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Exchange
Mitch was very helpful and understanding in exchanging an item for us!
8 września 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
polite courteous and professional service
Malia and her colleagues were fantastic, no hard sell just polite courteous and professional service and knowledge. We will keep coming back for both the range of suitable boots and also the great service.
6 września 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Incredibly helpful and friendly service from Amy
Extremely helpful service from Amy
5 września 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Good Millets Experience
Malia was very attentive but not pushy, so the ideal person for me as a customer.
3 września 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent service last Saturday from…
Excellent service last Saturday from Josh and his colleague. Best outdoor shop in Dorking.
23 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful
I saw an item on the website and telephoned the Dorking store to see if it was in stock Amy was very helpful and said she would put it to oneside for me. We went to collect it and she had put it to the deuce with a note on it. She was most helpful
24 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
New Hiking Boots
Thank you to Josh for assisting me with selecting the most appropriate new hiking boots. Great selection, good prices and excellent service!
22 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Millets, Dorking
Purchased a jacket today and was served by the shop assistant Amy.The service I experienced was very helpful and friendly.
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great service from Josh at Millets Dorking
Josh was amazing and very understanding, I had an issue with a Rucksack I purchased and he resolved the problem very quickly and to my satisfaction and in fact I bought a new smaller bag of the same brand as well . Josh is very knowledgeable and great with customers
4 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Helpful, friendly and efficient service in Dorking
Really helpful and friendly service from Amy in my local Millets store in Dorking. I was looking to buy some new walking shoes and, even though she was having to deal with several customers in the shop at once, she stayed cheerful and calm throughout. True, there's a bigger selection online but this kind of service is why I still try to use an actual store. Thanks, Millets Dorking!
25 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
I bought some walking shoes recently…
I bought some walking shoes recently and Amy who served me couldn't have been friendlier or more helpful. I left the ship smiling and very happy with my purchase
23 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
So helpful
So helpful, attentive and understanding (I have young children). I also found exactly what we were looking for - my daughter loves her new shoes. Thank you Amy!
24 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Went in for a set of walking boots
Went in for a set of walking boots. Looked after very well by Amy who answered all my questions and checked the stock levels and offered ordering options . Came away with a pair that were the best fit & style for me
26 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
Very helpful service in store and online
Very helpful and friendly service when choosing boots. Josh went out of his way to make sure I had boots that fitted well.
23 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very helpful assistant got me a nice…
Very helpful assistant got me a nice pair of new walking boots. Good comfort too.
22 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Dorking
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.