Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Top Class service. Did exactly what they promised and the reason why I used them again. I was looking for a specific Tom Ford frame. JPOpticians/Spex4less didn't have it in stock but said they cou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered a pair of Gucci sunglasses 9 days ago, arrived today and I’m over the moon! Incredible product which was extremely well packaged and presented with all original Gucci authentications, case, cl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant opticians! I’ve lost count of how many pairs of sunglasses, varifocals and VDU glasses I’ve had reglazed by JP! Excellent quality reglazing, seamless delivery experience and great value for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I saw the Gucci frames online so knew what I wanted. A quick Google search showed the JP Opticians had them at a very reasonable cost. I placed the prescription order on Sunday and they glasses a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

688 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful customer service

Very helpful their customer service is excellent and do everything they can to help you. The prescription given to me by my opticians was wrong, but JP Opticians without hesitation told me to return my glasses and they would replace the lens ,this was not their fault but they kindly did it for me. So I am happy to recommend this company to anyone.

25 maja 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Oceniono na 5 z 5

John and the team provide a great…

John and the team provide a great service and at a competitive price, very happy with my latest purchase

4 czerwca 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Oceniono na 5 z 5

Excellent service from J.P. Opticians

Always use J.P. Opticians and have always received excellent service both before and after buying glasses from them. They have an excellent range at really good prices and the delivery times have always been very quick. More than happy to recommend to anyone

16 maja 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback. We really appreciate your continued custom.

Oceniono na 1 z 5

Don't bother - AWFUL

Advertises as delivered in 10-14 working days but 14 working days in (nearly 3 weeks later) and I still haven't received.

Having to chase constantly to get any answers, can't tell me where my order even is despite leaving Italy to reach them on the 7th, as they use DPD which 'can't be tracked until delivery'. Not worth the cost saving when the service is so bad. AVOID.

16 maja 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Thank you for sharing your experience.

We were very sorry to read about the issues you faced with your order and the lack of communication you received May 2024. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.

Kind regards
Jacky
Manager

Oceniono na 5 z 5

Reglaze

Ordered a reglaze for some sunglasses, great communication from the team.

Was a slight issue where when I received the lenses they were green - this was due to a bit of a misunderstanding in communication on both ends, where the tints I requested looked different when i asked for a picture, compared to what I received, as they were on a white background.

Anyway, no problem for the team at JP, sent me a return Label for Royal Mail 48, dropped off at post office, they even offered to collect but I dropped off, and revived back with the correct lenses within 10 days.

Thanks

5 maja 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Oceniono na 5 z 5

Prescription glasses

Great service very quick delivery and reply was very quick and helpful with any questions I had.
Highly recommend

12 kwietnia 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Oceniono na 1 z 5

Take too long to deliver

At this point I have been waiting more than 2 weeks for my sunglasses. They still haven't arrived. I made the mistake of ordering from this company because their prices are better than other online retailers who are selling the same glasses I want. I forgot I had this same issue with them last time. No one ever answers the phone and there are never any order updates sent via email. Poor customer service and delivery time. I will have to cancel this order if it does not arrive in the next 2 days. I definitely wont order again or recommend this company.

29 marca 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Thank you for sharing your experience.

We were very sorry to read about the issues you faced with your order and the lack of communication you received April 2024. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.

Kind regards
Jacky
Manager

Oceniono na 5 z 5

Shades!

I’m very grateful for the excellent service that I received from J.P. Opticians. I will continue to use this company and I will certainly recommend the company to anyone.

9 kwietnia 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Oceniono na 5 z 5

Prescription glasses ordered online

Ordered prescription glasses online and everything as expected. Great prices and very reliable service.

19 marca 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Oceniono na 5 z 5

Really fast delivery

Really fast delivery, all in perfect condition

14 marca 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Oceniono na 5 z 5

Exceptional

Great Service provided at the right price. Easy to order and quick delivery

23 lutego 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Oceniono na 5 z 5

Very pleased

Very pleased, excellent service and price. Will use again.

7 marca 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Oceniono na 5 z 5

Great quality great price.

My husband’s spectacles were excellent quality and at a very.competitive price.

24 stycznia 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Oceniono na 5 z 5

Brilliant service

Brilliant service, timescale and price. Never ordered online before but they made the process very easy and they are very helpful and knowledgeable too. Thank you. Wouldn’t hesitate to buy again.

5 stycznia 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.

Oceniono na 5 z 5

I was delighted with my finished…

I was delighted with my finished glasses from JP. The service was excellent, they arrived pretty quickly and conveniently. Very good quality. Overall satisfaction, good range of services and products, reasonably priced.

14 grudnia 2023
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Oceniono na 5 z 5

Gucci 1221s sunglasses

Ordered a pair of Gucci sunglasses 9/1/24 and received them on 10/1/24.Absolutely outstanding service and very happy with my purchase.Many thanks.

10 stycznia 2024
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Oceniono na 5 z 5

Super Happy with my NEW Rayban sunglass.

I've received my Ray-Ban RB 3025 AVIATOR sunglass on time as mentioned in email while booking. The best part is when I opened the pack,It was AWESOME as it looks and genuine product by brand. Highly recommended for those who are looking for genuine product on a fair price deal. Thank you J.P opticians !

21 grudnia 2023
Opinia niezależna
Logo J.P. Opticians

Odpowiedź od J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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