Audika - Worthing Recenzje 

148
Wynik TrustScore: 5 na 5

4,8

7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Firstly appointment was late due to previous client, the gentleman was polite efficient and a salesman. Only one choice of hearing aid given cost was written down in a piece of paper not ideal, l was... Zobacz więcej

Oceniono na 5 z 5

As I am Profoundly death, on the edge of No Hearing at all, it is most important that I have someone who is really sympathetic to these problems. Elle, in Worthing, so always so kind, and does herle... Zobacz więcej

Oceniono na 5 z 5

Friendliness explaining of everything that will happen and why my ears are needing the extra help with hearing aids, what the hearing aid will do to help me.

Oceniono na 5 z 5

I’m always made to feel welcome at Audika and the audiologist is really lovely and always helpful. The whole visit is always informative, and updating my hearing aids is quick and professional. I alwa... Zobacz więcej



Dane kontaktowe

  • 7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, Zjednoczone Królestwo

  • 01903 215095

4,8

Doskonała

Wynik TrustScore: 5 na 5

148 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(148)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5125

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional

Professional, thorough and friendly.

2 maja 2025
Opinia niezależna
Logo Audika - Worthing

Odpowiedź od Audika - Worthing

Perfect! Thank you!

If we can do anything to assist you going forward, please do let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Oceniono na 5 z 5

Would highly recommend Hidden hearing

Would highly recommend Hidden hearing Worthing. Staff were so helpful and friendly but also professional. Within a couple of hours of visiting the branch for information my problem was dealt with! Brilliant service.

12 kwietnia 2025
Oceniono na 5 z 5

Hearing test.

Very good explanations of issue and explanations of each test,along with actual visuals of what he was looking at along with charts showing what the diagnostics meant.

10 kwietnia 2025
Oceniono na 5 z 5

Hearing reassurance

The process of inspecting the ears using a camera enabling rhe patient to see the inside of the outer ear is excellent and it is great that the appointment if free so long as no wax needs to be removed. At the age of 78 I know it is not reasonable for me to expect to have perfect hearing but the hearing test reassures me that my ears do not yet need hearing aids. And it is easy to make the next annual appointment.

5 kwietnia 2025
Oceniono na 5 z 5

Brilliant service

Brilliant service , Ellanor was so good with my friend who is 90 years old & has Dementia. Was very understanding & explained everything a few times over !

25 marca 2025
Oceniono na 5 z 5

First hearing examination experience

Friendly welcome that helped put me at ease as nervous about appointment.
Everything was explained very clearly throughout examination.
Very comfortable,clean clinic environment.
Seen promptly.

7 lutego 2025
Oceniono na 5 z 5

Detailed review

Helpful advise and detailed hearing review carried out in detail and results explained in easy to understand visual terms.

2 grudnia 2024
Oceniono na 5 z 5

Hidden Hearing appointment with Dee

I chose to go to Hidden Hearing in Worthing after reading reviews online. My local NHS GP practice said they had a waiting list of over six months.
My appointment was with Dee. I don't believe I have ever been treated so kindly and politely. The ear wax removal procedure was explained in detail along with checks on my general health.
The procedure was carried out in a professional, gentle and very competent manner on both ears and the results before and after shown to me on the camera. The improvement in my hearing is astounding and I will be going back for regular checkups. I would like to thank Dee for what was a brilliant appointment and I have no hesitation in recommending her and Hidden Hearing to anybody.

9 grudnia 2024
Opinia niezależna
Oceniono na 3 z 5

Why my ear examination was not completed

The examination of my ears was not completed because of wax in my ears. This is something I have suffered from since I had a nasal polip operation at the age of 14 in 1961. I have subsequently had a call from somebody in your company offering me a surringe at a cost of £70. I have booked a surringe through my GP on 27th Dec free of charge. May I suggest you give me more notice allowing me to have my ears syringed before an examination.

26 listopada 2024
Logo Audika - Worthing

Odpowiedź od Audika - Worthing

Thank you for your 3-star review with your feedback which we have taken on board.
When you have had your wax removed and you are ready to re book for a test, please contact our customer services team on 0800 740 8796 who will be happy to help. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Ltd

Oceniono na 5 z 5

Expert Ear Care - Wax Removal

I was make to feel welcome & valued as a client.
The explanation for the clinical procedure and the signing of consent forms was straightforward & clear.
I remember the irrigation procedure done many years ago was relatively traumatic compared to the micro-suction procedure carried out today - much quicker too.
The hearing assessment after the procedure was quick & simple, and gave me confidence my hearing has not been adversely affected.
I would recommend this service to anyone who needs it.

1 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent - highly recommended

Excellent - and many thanks! Met Tom, who listened to my problem in detail, carried out a thorough investigation, with non-invasive ear examinations using the latest equipment, and provided detailed explanations using plain language. I can highly recommend the service and expertise available.

31 października 2024
Oceniono na 1 z 5

An Unhappy Experience

Apart from the American voice in part of the process, the hearing test itself seemed very thorough but, at that point, it all went wrong.
Hidden Hearing claim to offer a "tailor made" approach and different levels of hearing aid specifications that will suit different lifestyles. The highest level of specification is aimed at people with a busy working life and lower specifications at people who have lesser needs. In our case we are retired and lead relatively quiet lives.
The tests revealed that there was clearly a problem with my hearing. At that point, we would have expected different options to be discussed including different specifications and cost. But there was no discussion. Instead, we were told by the adviser that his recommendation was for the highest level aid at a price of £5,999. When we queried this later we were told that "the highest level specification will perform better in all situations – we have just as much positive feedback for the top of the range hearings aids from clients who live alone and stay home and watch the television".
We're still trying to work out where "tailor made" fits into this approach but it's left us with no faith is the assessment process and are therefore going elsewhere.

2 października 2024
Opinia niezależna
Logo Audika - Worthing

Odpowiedź od Audika - Worthing

Hello,

Thank you for taking the time to leave your review and we're very sorry that you were left uncertain about the tailor made approach. We appreciate all feedback and see it as a valuable learning opportunity.

We have passed your feedback onto the area management team so this can be discussed.

If you would like to discuss it further, we would be happy to speak with you about it and you can contact our Customer Services team on 01622 775191 or by emailing contact@hiddenhearing.co.uk using the reference C14385027

Kind Regards

Hidden Hearing
01622 775191
contact@hiddenhearing.co.uk

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