We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Zobacz więcej
Reakcja na opinię
We saw skyi and she was absolutely amazing she helped us with everything we needed to know and needed to book she made sure we had a brilliant holiday to go on and we will be back in to see her again... Zobacz więcej
Reakcja na opinię
Had a misunderstanding when booked a solo cruise a few days before. Steve the manager took over and sorted everything out for me. A whole change of ship with the same itinerary. The bed was the issue... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Dolphin Centre, BH15 1SR, Poole, Zjednoczone Królestwo
- 01202 672992
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The lady was very helpful
The lady was very helpful. It was my first time in a Travel Agancy. I will definitely be using them again.
25 sierpnia 2026
We dealt with 2 of your staff
We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us
We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave us lots of helpful tips on cruising
Both were very patient and we felt gave us the best service. Very happy with our experience with both ladies. We eill ne back in the future
23 sierpnia 2026
Service with a smile and cruise booked…
Service with a smile and cruise booked and paid for within about 15 mins. Nothing to complain about there
17 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Had a misunderstanding when booked a…
Had a misunderstanding when booked a solo cruise a few days before. Steve the manager took over and sorted everything out for me. A whole change of ship with the same itinerary. The bed was the issue. I need a proper bed not a pull out sofa ! Thanks Steve ,patience of a saint 🙏
23 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Called Hays travel in Poole and spoke…
Called Hays travel in Poole and spoke to Julie. As usual she was very very helpfulxxx
23 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
We saw skyi and she was absolutely…
We saw skyi and she was absolutely amazing she helped us with everything we needed to know and needed to book she made sure we had a brilliant holiday to go on and we will be back in to see her again
16 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Your representative Fiona Attenborough…
Your representative Fiona Attenborough is the best. She is the reason we use Hays.
21 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Hannah in Poole is a really good rep
Hannah in Poole is a really good rep ! She worked really hard to get us a good deal on our trip ! She’s very polite and patient and I felt very happy with my service x
19 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Have booked with Hays many times they…
Have booked with Hays many times they are always extremely helpful and friendly highly recommended
18 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
The help you get in choosing the right holiday
Julie in the poole office is really good at suggesting accomadation a nd very helpful with all aspectsl of booking we always try to use her
19 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
We've always had really good service
We've always had really good service, all the staff are helpful and knowledgeable and always polite. That is why we only Hayes.
11 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Fiona was our agent this time. As always she was very polite, cheerful and knowledgeable, she found the type of holiday we asked for and helped us thru all the steps and details.
Fiona offered us options and made us aware of all the services avaliable and finally made our booking. Very cheerful, knowledgeable and a credit to the company.
18 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
You employ really pleasant people
You employ really pleasant people. It is a joy to come in & book. long may you continue to help us. thank you. So straight forward. We particularly aim for Steven.
15 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Good professional help from George at…
Good professional help from George at Poole, Hays Travel.
9 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Excellent service once again from Hays…
Excellent service once again from Hays Poole especially Tom.
5 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Options for a quick break
We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and we took those away to discuss. We struggled to find the right hotel or destination and went back to Steve. Another face-to-face discussion ensued, he made further suggestions, we decided on our holiday and booked.
6 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Excellent service from Julie at Poole
Excellent service from Julie at Poole, never rushed,sound professional and friendly advice in booking holiday
8 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
We always use Hays for any holidays and…
We always use Hays for any holidays and see Julie to arrange everything so professional polite
5 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Usual highly professional advice as…
Usual highly professional advice as usual. Cruise booked and ready to go next month. I would always use Hays Travel.
4 sierpnia 2026
Odpowiedź od Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.