I have recently returned from Dubrovnik. Suzanne and here team were excellent in picking the right hotel in the right area. I had a grand time. The highlight was a day trip to the Kravice waterfall... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jared in the newbuy store was exceptional he spent ages with us going through different holidays over several weeks and explains everything and listened to your requirements which we haven't had with... Zobacz więcej
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Hayes in Newbury were very patient with my prolonged and difficult enquiry. Satish/Sami investigated and produced all I requested, which was specific. Suzanne was helpful also, keeping in touch. Would... Zobacz więcej
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Booked several cruises now with Suzanne and her fantastic team. Always welcomed with a smile and hot beverage , offered a great variety of different cruises and so far have had a excellent time... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Northbrook Street 33, RG14 1DJ, Newbury, England, Zjednoczone Królestwo
- 01635897553
4,8
Doskonała
123 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely friendly staff
Lovely friendly staff, very patient and helpful. Making sure to sort all the details and answer any questions
1 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od Hays Travel - Newbury
Hello there!
We're so happy to hear that our staff provided such clear explanations. We appreciate your kind words!
Kind Regards
Sami & the Newbury Team
Odpowiedź od Hays Travel - Newbury
Hello there!
Thank you for your kind review! We are so pleased to hear that you found our service to be friendly and professional. We truly appreciate your positive feedback.
Kind Regards
Suzanne & the Newbury Team
Odpowiedź od Hays Travel - Newbury
Hello there!
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be very helpful. We appreciate you taking the time to share your positive feedback.
Kind Regards
Sofia & the Newbury Team
A real personal experience Suzanne was…
A real personal experience Suzanne was great looking for the best deal.
29 lipca 2026
Odpowiedź od Hays Travel - Newbury
Hello there!
Thank you for your fantastic 5-star review! We're so pleased to hear that you had such a positive personal experience and that our team helped you find a great deal.
Kind Regards
Suzanne & the Newbury Team
Hayes in Newbury
Hayes in Newbury were very patient with my prolonged and difficult enquiry. Satish/Sami investigated and produced all I requested, which was specific. Suzanne was helpful also, keeping in touch. Would recommend this Branch.First time user.
2 lipca 2026
Odpowiedź od Hays Travel - Newbury
Hello there,
Thank you for your wonderful feedback! We are so pleased to hear that our team was patient and helpful with your specific request. We truly appreciate your recommendation.
Kind Regards
Sami & the Newbury Team
Exceptional service
Jared in the newbuy store was exceptional he spent ages with us going through different holidays over several weeks and explains everything and listened to your requirements which we haven't had with other travel agents else where he couldn't do enough for you
Debs and rich Johnson
21 lipca 2026
Odpowiedź od Hays Travel - Newbury
Hello there!,
Thank you so much for your wonderful feedback! We are delighted to hear that our colleague provided such exceptional service, taking the time to understand your needs and explain everything thoroughly. We truly appreciate your kind words.
Kind Regards,
Suzie & the Newbury Team
10 out 10 great service from Sue and…
10 out 10 great service from Sue and sofia got what I was looking for at a fair price would definitely use them in the future
11 lipca 2026
Odpowiedź od Hays Travel - Newbury
Hello there!
Thank you so much for your wonderful review! We are delighted to hear that you received great service and found exactly what you were looking for at a fair price. We look forward to assisting you again in the future.
Kind Regards,
Sofia & the Newbury Team
I have recently returned from Dubrovnik.
I have recently returned from Dubrovnik. Suzanne and here team were excellent in picking the right hotel in the right area. I had a grand time. The highlight was a day trip to the Kravice waterfalls and Mostar both in Bosnia supported by the incredibly knowledgeable guide Robert.
What was impressive was being able to ring Hays and sort out the pick up point for this trip because initially the whole thing was a muddle.
Hays are very good at putting your mind at rest over all manner of things.
Myles, Newbury.
10 lipca 2026
Opinia niezależna
Odpowiedź od Hays Travel - Newbury
Hello there!,
Thank you for your wonderful feedback! We are so pleased to hear that our team helped you find the perfect hotel and that you had such a grand time in Dubrovnik. It's fantastic to know that the day trip to Kravice waterfalls and Mostar, supported by your knowledgeable guide, was a highlight. We're especially glad we could assist with the pick-up arrangements and put your mind at ease.
Kind Regards,
Suzanne & the Newbury Team
Booked several cruises now with Suzanne…
Booked several cruises now with Suzanne and her fantastic team.
Always welcomed with a smile and hot beverage , offered a great variety of different cruises and so far have had a excellent time on each voyage as a solo traveller.
Can highly recommend this branch and excellent service.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Hays Travel - Newbury
Good Morning Steve
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided excellent support and found the perfect booking for you. We appreciate your kind words and feedback.
Kind Regards
Suzanne & the Newbury Team
Suzanne was friendly
Suzanne was friendly, helpful and took time to find us the right holiday
7 czerwca 2026
Odpowiedź od Hays Travel - Newbury
Hello Christine
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided excellent support and found the perfect booking for you. We appreciate your kind words and feedback.
Kind Regards
Suzanne & the Newbury Team
Jared were brilliant to find right for…
Jared were brilliant to find right for me how I like it and worked hard to get it right booked and place. Jared are very patient with me especially I am Deaf & visual impaired. He is very good support and as well email was Amazing. Good feed back. I advised hays travel are very good.
12 czerwca 2026
Odpowiedź od Hays Travel - Newbury
Hello Claire,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided excellent support and found the perfect booking for you. We appreciate your kind words and feedback.
Kind Regards
Jared & the Newbury Team
I have recently purchased three…
I have recently purchased three holidays with Hays travel. They have always been extremely helpful.
On the last occasion in Newbury the lady was so helpful my cousin and I came away with a holiday to Lake Garda in October which we are so excited about.
3 czerwca 2026
Odpowiedź od Hays Travel - Newbury
Hello There!,
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience booking your holidays with us, and we hope you have a fantastic trip to Lake Garda!
Kind Regards,
Suzanne & the Newbury Team
Very good service the seem…app now sorted by Andover branch staff
Very good service the app does not seem to work went into Andover branch and app sorted thank you
5 czerwca 2026
Odpowiedź od Hays Travel - Newbury
Thank you for taking the time to leave us a 4-star review.
We're delighted to hear that you received very good service from our team. We're sorry to hear you've experienced difficulties with the app.
If you're still having any issues, please feel free to pop into the branch and we'll be more than happy to help you get everything set up and working correctly. Alternatively, you can give us a call and we'll do our best to assist.
Thank you again for your feedback, and we look forward to helping you with your future travel plans.
Kind regards,
Suzanne & the Hays Travel Newbury
Came up with an excellent choice of…
Came up with an excellent choice of hotel for the family - had everything we wanted and more!
First class service, and very helpful.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Hays Travel - Newbury
Chris,
We're so pleased we found an excellent hotel for your family and
thank you for your kind words regarding our service it is greatly received!
Kind Regards
Suzanne & the Newbury Hays Travel
Excellent service from Sami
Excellent service from Sami, great attention to detail, several options offered and full communication throughout the process. First class!
30 maja 2026
Odpowiedź od Hays Travel - Newbury
Hello there!
We are so glad to hear you had such a positive experience with our service. Thank you for your wonderful feedback!
Kind Regards
Sami & the Newbury Hays Travel Team
Booking good, let down by currency service.
Holiday booking rated 5. Not having, as promised, placed an order for Hungarian currency, only finding this out when arriving at Newbury Branch to collect it, and then having to make a 35 mile round trip to obtain it, rated 0. Basingstoke branch providing currency upon visit, net rank 3.
16 maja 2026
Odpowiedź od Hays Travel - Newbury
Good Morning Colin
Thank you for your positive feedback regarding your holiday booking.
We do however apologise about the currency confusion. We are glad that we managed to secure some currency for you from our neighbouring branch and hope that you have a lovely holiday.
Kind Regards
Suzanne and the Hays Travel Newbury Team!
Pleasant staff who booked the holiday…
Pleasant staff who booked the holiday with options. Nothing was to much trouble.
14 maja 2026
Odpowiedź od Hays Travel - Newbury
Hello There!
We're so pleased you found our team pleasant and helpful. Thank you for your kind review!
Kind Regards
Sofia & the Hays Travel Newbury Team!
This is my third solo holiday that I’ve…
This is my third solo holiday that I’ve booked through Suzanne at Hay travel.
My last holiday to Crete last week was one of the best holidays that I’ve been on. The care that Suzanne took to find me the right hotel was great and the right place for me to visit on my own was the best.. would highly recommend for anybody that is travelling on holiday on their own.
26 kwietnia 2026
Opinia niezależna
Odpowiedź od Hays Travel - Newbury
Hello There!,
We are so pleased to hear you had such a wonderful solo holiday! It's fantastic that we could help you find the perfect destination. Thank you for your kind recommendation.
Kind Regards
Suzanne & the Hays Travel Newbury Team
Friendly and professional
Friendly and professional. Good telephone manner. Very efficient and holiday sorted out quickly.
9 maja 2026
Odpowiedź od Hays Travel - Newbury
Good Morning Lynne
We're glad you enjoyed your experience with us and appreciate your positive feedback. Thank you for taking the time to share!
Kind Regards
Jared & the Newbury Hays Travel Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.