Lucy is so nice. She is very helpful , polite and efficient. Lucy found us exactly the holiday I asked her to find. She kept me updated and sent everything through I needed. I felt comfortable contact... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This booking was very complicated for us We needed to swap a holiday Find a new destination & book a new one Just left everything to Lucy as usual Came up trumps although she'll probably want... Zobacz więcej
Reakcja na opinię
Great service, very friendly and professional. From a brief description, Lucy was able to determine what we wanted and made great recommendations. The whole process couldn’t have been easier for us.
Reakcja na opinię
Lucy is incredibly helpful and patient when it comes to finding the perfect holiday. She’s extremely knowledgeable and takes all the stress out of searching and booking. I always go to Lucy for our ho... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Personal Travel Consultant Lucy Roberts, S73, Barnsley, Zjednoczone Królestwo
- 01226 698524
4,9
Doskonała
203 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpfull finding a perfect holiday…
Very helpfull finding a perfect holiday to suit our needs ,friendly service and great advice.
28 lipca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for taking the time to leave such a lovely review. Was a pleasure to be able to assist and I hope to be able to help again in the future. Lucy 01226 698524
Lucy
Lucy is so nice. She is very helpful , polite and efficient. Lucy found us exactly the holiday I asked her to find. She kept me updated and sent everything through I needed. I felt comfortable contacting her for advice and help. We will definitely be contacting Lucy for our next holiday. She is an asset to your company.
24 lipca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for taking the time to leave such a lovely review. Has been a pleasure helping with both of your trips this year. look forward to the next x Lucy 01226 698524
Great service
Lucy was and is always a pleasure to deal with. She makes things so easy. X
11 lipca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thankyou for leaving a lovely review and for booking with me again. Pleasure to help you book such a lovely surprise x
Odpowiedź od Hays Travel - Lucy Roberts
Thankyou for taking the time to leave a review. Pleasure to help you book another holiday. xx Lucy 01226 698524
Great service, very friendly and professional
Great service, very friendly and professional. From a brief description, Lucy was able to determine what we wanted and made great recommendations. The whole process couldn’t have been easier for us.
9 lipca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you for taking the time to leave such a kind review. Was a pleasure to be part of helping arrange your special anniversary trip. Lucy 01226 698524
Very helpful and friendly
Very helpful and friendly
Explained everything
Got me a good holiday just where I was wanting
I wouldn't hesitate to call them again
Big thanks to Lucy Roberts
8 lipca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thankyou so much for taking the time to leave such a lovely review. Was a pleasure to help you arrange your holiday. Lucy - 01226 698524
Very helpful
Very helpful, made a few changes and nothing was an issue for Lucy she got us the best deal and was very polite and professional
11 czerwca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thankyou so much for leaving a lovely review. Was a pleasure to help organise your family holiday. Lucy 01226 698524
Another top job
This booking was very complicated for us
We needed to swap a holiday
Find a new destination & book a new one
Just left everything to Lucy as usual
Came up trumps although she'll probably want to block my number lol
Wouldn't use anybody else
Brilliant job 👏
16 czerwca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thankyou as always for trusting me with your trips! Lucy - 01226 698524
Lucy was very knowledgeable and…
Lucy was very knowledgeable and helpful, answered all questions I had, lovely and friendly would deffo recommend x
14 maja 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for a lovely review. Was a pleasure to help you sort you holiday.
Lucy - 01226 698524
Excellent communication through out…
Excellent communication through out both bookings. Lucy is so helpful with any questions you have and offers great advice. Just booked our second holiday with Lucy and can't wait 😁
Service is 100%
6 maja 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Lucy was patient and listened to how I…
Lucy was patient and listened to how I wanted my Taylor made holiday and she met all my requirements! Communication was great and efficient and couldn’t be happier with the service Lucy provided!
16 kwietnia 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist on such an exciting trip Lucy 01226 698524 :)
Fantastic
As always, Lucy couldn't do enough to find us the perfect holiday. Always finds us plenty of options, gives great advice and resolves any issues with ease.
Cannot recommend Lucy enough!!
15 kwietnia 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Great experience
Great experience. Lucy was fantastic she worked out everything for our holiday, no problem at all.
18 marca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thankyou for taking the time to leave a lovely review. Pleasure to help :)
As always Lucy’s experience of the…
As always Lucy’s experience of the travel industry is vast.
And we have just booked three great holidays with her.
Would definitely recommend Lucy to anyone.
Nothings to much trouble.
Excellent service.
19 marca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Bravo Lucy
We have used Lucy for a number of years now. Her service is always first class, she has always put us first and has always provided us with great holidays at great prices.
10 marca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me yet again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Booked with Lucy before and did again…
Booked with Lucy before and did again for an upcoming city break. Really professional and helpful and literally sorts everything out so you don’t have to. Will be using again without a doubt.. She’s brill
3 marca 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Always a pleasure
Always a pleasure to book with Lucy, very friendly, professional and nothing is too much trouble. I won't book with anyone else.
24 lutego 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for leaving such a lovely review, Its always a pleasure to help you sort your adventures, Lucy 01226 698524
Lucy at Hayes A*
We have used Lucy at Hayes travel for the last four years. She delivers every time with our wish list. Patient and thorough and so responsive. We are not the easiest of customers, and can be very indecisive, this is never a problem for Lucy! I would recommend Hayes (Lucy) to anyone looking to book a holiday, absolutely A* service.
22 lutego 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you so much for such a kind review, always a pleasure to help you book your family holidays. Lucy 01226 698524
Odpowiedź od Hays Travel - Lucy Roberts
Thank you once again or choosing me to help book your holiday, a pleasure once again. Lucy 01226 698524
Friendly and helpful travel advisor
Great travel advisor, very helpful and knowledgeable. Very much looking forward to our booking at a bargain price!
28 stycznia 2026
Odpowiedź od Hays Travel - Lucy Roberts
Thank you for leaving such a lovely review. Was a pleasure to help arrange your holiday. Lucy 01226 698524
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.