Amazing experience getting our family holiday booked in again. So so so helpful and polite. Some of the best people to book a holiday with. Never let us down. Couldn’t be more grateful☺️
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well what can I say???? Another 2 Holidays Booked Via John & Tracey Anne @ Hays Travel First Class Service As Always Very Helpful & Always Has Time To Answer Questions 1000% Definitely Recommend... Zobacz więcej
Reakcja na opinię
5* experience as always. Won't go else where now. Always the best prices and customer service. This is my 4th or 5th holiday and every time has been amazing. Very personal and polite. We even get xmas... Zobacz więcej
Reakcja na opinię
I don’t think I will ever book a holiday without John and Tracey again. I think yesterday was the 5th holiday they have now helped me with. Their advice, quick responses, knowledge and friendly appro... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Personal Travel Consultant John Hernan, ML1, Motherwell, Zjednoczone Królestwo
- 1698616054
4,9
Doskonała
120 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing experience getting our family…
Amazing experience getting our family holiday booked in again. So so so helpful and polite. Some of the best people to book a holiday with. Never let us down. Couldn’t be more grateful☺️
12 maja 2026
Odpowiedź od Hays Travel - John Hernan
Hi Kian
Thank you for taking the time to write this lovely review, we really appreciate it.
Have a great holiday when it comes.
John and Tracey Ann xx
Well what can I say???
Well what can I say???? Another 2 Holidays Booked Via John & Tracey Anne @ Hays Travel
First Class Service As Always
Very Helpful & Always Has Time To Answer Questions
1000% Definitely Recommend 👍👌👍👌👍👌
10 stycznia 2026
Opinia niezależna
Odpowiedź od Hays Travel - John Hernan
Well what can we say Ian???, another amazing review from one of our amazing regular customers! and to top it all you are now considering a cruise!!
Thank you once again for trusting us to arrange your family's holidays, it's always a pleasure.
John and Tracey Ann xx
Absolutely amazing
Absolutely amazing. So easy to communicate and book with. The best prices. The whole process has been so smooth
29 kwietnia 2026
Odpowiedź od Hays Travel - John Hernan
Hi Lisa
Thank for taking the time to leave this lovely review, we really do appreciate it.
John and Tracey Ann xx
Excellent service!
Very quick reply. Concise information. Very helpful.
Booked holiday. Very good service!
22 kwietnia 2026
Always so helpful and knowledgeable
Always so helpful and knowledgeable. Nothing is ever too much trouble for them.
16 kwietnia 2026
One of the easiest and bestest…
One of the easiest and bestest experiences booking a holiday, made to feel and ease and secure
27 marca 2026
Odpowiedź od Hays Travel - John Hernan
Hi Chantal
Thank you for this review, it was a pleasure getting your cruise for you and the kids, you will love it.
Regards,
John
Stress free holiday booking.
This is our second holiday booked through John and tracey and they make the experience so easy and manageable they keep in regular contact and send reminders for when plane bookings and tickets availability, when looking for holidays I always message these first.
24 marca 2026
Odpowiedź od Hays Travel - John Hernan
Hi Calley
Thank you so much for this lovely review, it's always a pleasure booking your holidays.
We love it when nice people like you take the time to leave us a review, thank you once again.
Tracey Ann xx
The only people you need to book your holidays
I don’t think I will ever book a holiday without John and Tracey again. I think yesterday was the 5th holiday they have now helped me with. Their advice, quick responses, knowledge and friendly approach to their customers is unmatched anywhere else.
Thank you for always giving us an A* service.
18 marca 2026
Odpowiedź od Hays Travel - John Hernan
Hi Liz
You are a star, thank you so much for your support as always.
It is a pleasure assisting you and making sure we get the right holiday for you at the right price.
Looking forward to booking your 6th holiday with us! 😀
John and Tracey Ann xx
5* experience as always
5* experience as always. Won't go else where now. Always the best prices and customer service. This is my 4th or 5th holiday and every time has been amazing. Very personal and polite. We even get xmas cards! Amazing 👏 highly recommended
15 marca 2026
Odpowiedź od Hays Travel - John Hernan
Hi Danni
Thank you so much for taking the time to provide us with another amazing review.
It's always a pleasure booking your holidays and long may this continue!
Thank you once again Danni.
John and Tracey Ann xx
Nothing is a bother to them
2 marca 2026
Odpowiedź od Hays Travel - John Hernan
We appreciate you sharing your kind comments; we are always available to assist you in any way that we possibly can!
John & Tracy Anne Hernan what a team …
John & Tracy Anne Hernan what a team great advisors with a vast knowledge of the travel industry
I am delighted to have been able to book more than a few vacation trips with the expertise , advise and great communication from this “Power House “ duo
23 lutego 2026
Odpowiedź od Hays Travel - John Hernan
Hi Jackie
Thanks for this lovely review, we really appreciate you taking the time.
Enjoy your city break to Berlin.
John and Tracey Ann xx
Excellent service quick and easy
6 lutego 2026
Odpowiedź od Hays Travel - John Hernan
Hi Colette
Thank you so much for taking the time to write this review, we really do appreciate it.
Regards,
John and Tracey Ann
Tracey and John from Hays travel were…
Tracey and John from Hays travel were so helpful and responded and resolved our changing holiday requirements with ease and very swiftly, they were attentive with responding to our calls or emails at anytime, I would definitely book my next holiday with them.
17 stycznia 2026
Odpowiedź od Hays Travel - John Hernan
Hi Danny
Thank you so much for this fantastic review, it is very much appreciated.
It was our pleasure getting things sorted out for you.
Regards
John and Tracey Ann
So friendly and explain everything…
So friendly and explain everything going through the process ,,, no question was too much for them and answered honestly ,,, looking forward to dealing with them through the duration to the lead up to my Holiday,,,, 100% would recommend booking with them
1 stycznia 2026
Odpowiedź od Hays Travel - John Hernan
Hi Mandy
Thank you so much for this lovely review, it was a pleasure organising your first cruise.
We really appreciate when customers take the time to leave us reviews.
Thank you once again.
Regards,
John and Tracey Ann
Couldn’t recommend Tracey Ann enough
Couldn’t recommend Tracey Ann enough. Great communication , nothing was too much and helped me find the perfect 1st holiday for my family. Thank you!
22 listopada 2025
Odpowiedź od Hays Travel - John Hernan
Hi Emma
Thank you for this lovely review, it was an absolute pleasure sorting things out for you and your family.
Especially being your first family holiday, I'm sure you will love Menorca.
Thank you once again.
Tracey Ann xx
Outstanding all round!!!
Outstanding all round!!!
Tracey has booked two holidays for us now. She has been outstanding and very attentive to detail - supporting our needs as a single parent family with disability needs. Tracey has helped us identify perfect locations and made the booking and holiday experience seamless. Thank you Tracey. Highly recommended!!!!
14 listopada 2025
Odpowiedź od Hays Travel - John Hernan
Hi Lisa
Thank you so much for this lovely review, I really appreciate it.
It was a pleasure once more to help you get the holiday that met your specific requirements.
It's things like this that make my job the best in the world!
Tracey Ann xxx
Great service John, thank you
I was looking for a cruise and John was able to find exactly what I was needing, and at a great price! The whole process was quick and easy from start to actual booking. Each step dealt with efficiently and my questions answered promptly.
All in all a 5* service, thank you
11 listopada 2025
Odpowiedź od Hays Travel - John Hernan
Hi Les
Thank you so much for this lovely review, it was a pleasure getting your second cruise booked.
I know you will have a fantastic time with Rachel and Peter.
John
Fantastic service again
Fantastic service again. I had an idea and Tracy and John have helped make it reality. Going to be hard jeep it a secret until Christmas 2026 🎄 🎅 🤫
23 października 2025
Odpowiedź od Hays Travel - John Hernan
It was a pleasure to get you both booked, and thank you for taking the time to leave us a fantastic review.
Christmas 2026 will be here before we know it, time flies by so fast these days.
Fabulous service
John and Tracy Ann are extemely patient, attentive and helpful. Despite several changes on my part they have been able to meet our needs. This is the second occasion I have booked with them and I will definitely continue to do so.
19 października 2025
Odpowiedź od Hays Travel - John Hernan
Hi Laura
Thank you so much for this lovely review, it was a pleasure getting you the cruise that suited your requirements.
Thank you once again.
John and Tracey Ann xx
Got good deal on a holiday
Got good deal on a holiday , went above and beyond for us, great communication through out
14 października 2025
Odpowiedź od Hays Travel - John Hernan
Hi Lisa
Thank you for taking the time to leave this review, it is very much appreciated.
It was a pleasure getting you and Emma booked last night.
Tracey Ann xx
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