Very helpful. We knew a lot about what we wanted from the visit but the help and information was great and we were able to go ahead and book ensuring we got the right holiday at the best price
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always recieve a warm welcome, they remember us from previous bookings we've made in the past. Very efficient and help find the holiday we're looking for, wouldn't go anywhere else . Thankyou again.
Reakcja na opinię
Natasha, the agent had already helped me select 3 hotels to consider which I went away with then returned once I’d done further research on them and selected the one I wanted. She then efficiently wen... Zobacz więcej
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Cheryl was brilliant. Friendly and very knowledgable. Her communication was fantastic and on time which is hard to stick to when dealing with face to face and telephone customers. Made the process so... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
31 Bath St, DE7 8HF, Ilkeston, Zjednoczone Królestwo
- 01158605346
4,9
Doskonała
896 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic customer service 👏
Fantastic customer service 👏
Thanks very much for making it so easy to book our holidays.
28 lipca 2026
Cruise
Staff very helpful and knowledgeable and very happy to look at different options, to get the best price for us
28 lipca 2026
Very helpful
Very helpful. We knew a lot about what we wanted from the visit but the help and information was great and we were able to go ahead and book ensuring we got the right holiday at the best price
26 lipca 2026
Very helpful and understanding
Very helpful and understanding, couldn't do enough for us.
26 lipca 2026
Staff were great, informative and helpful.
Staff were great and informative. The whole process from enquiry to booking was brilliant, Cheryl was very helpful.
12 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
All the staff are very helpful
All the staff are very helpful, nothing is too much trouble. No matter how many times you call and ask questions they are very pleasant.
15 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for always booking with us. It is a pleasure to see you both. You know where we are for the next one. Thanks again Dawn :-)
I always book my cruises with Hayes
I always book my cruises with Hayes, they staff are very knowledgeable, make booking easy & the service is 2nd to none
12 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for the lovely review! I hope you all have an amazing time on your cruise :) Tash
Hi all way helpfully when you walk in…
Hi all way helpfully when you walk in shop and booking your holiday friendly service all the time
9 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for the lovely review, I hope you all have an amazing time in Lanzarote :)
Amazing as always
Amazing as always, staff are very helpful and nothing is too much trouble. Wouldn't go anywhere else they always get us the best deals. Thank you Ilkeston staff.
14 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for the such kind review! It's always a pleasure and I hope you have an amazing time on your River Cruise!! :) Tash
Spoke to Ruby on the phone, usually like to go into fa e to face. She was brilliant and got the holiday all booked, so thank you
Spoke to Ruby on the phone, i normally go into Ilkeston Hayes. The service was brilliant and got the holiday i was after all booked 😀 🙌
13 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Hi lovely, thankyou for this nice review! I'm glad we could get it sorted for you :) Ruby xx
Always recieve a warm welcome
Always recieve a warm welcome, they remember us from previous bookings we've made in the past.
Very efficient and help find the holiday we're looking for, wouldn't go anywhere else . Thankyou again.
12 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for such a lovely review, it's always a pleasure. I hope you have an amazing time :) Tash
Very friendly and efficient staff
5 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for the lovely review, I hope you have a brilliant time in Tenerife :) Tash
Very friendly and helpful and explained…
Very friendly and helpful and explained everything well . Didn't rush us and we were sent lots of information which was easy to understand. This is my 3rd year booking with Hays
7 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for taking the time to leave us a review. It is our pleasure to book your holidays for you, long may it continue - Cheryl :)
As usual a very good way to book a…
As usual a very good way to book a holiday. Very helpful and friendly staff making it an easy stress free experience. Thankyou
7 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for taking the time to leave me a review, it is very much appreciated. I look forward to booking many more for you in the future - Cheryl :)
The lady Cheryl was amazing and found…
The lady Cheryl was amazing and found us the holiday perfect for 6 of us in 2027. All booked and deposit paid and everything written down what each individual has to pay. Amazing xx
5 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for taking the time to leave such a lovely review. It really was a pleasure to book your family holiday for you. I look forward to booking many more in the future - Cheryl :)
As usual very helpful with everything…
As usual very helpful with everything we asked nothing too much trouble for staff to do excellent service
5 lipca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for the review, as always we hope you both have a brilliant time! :) Tash
Cheryl was brilliant
Cheryl was brilliant. Friendly and very knowledgable. Her communication was fantastic and on time which is hard to stick to when dealing with face to face and telephone customers. Made the process so straightforward. Thank you
30 czerwca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you so much for taking the time out of your busy day to leave us a review. It is very much appreciated - Cheryl x
Cheryl was very pleasant and…
Cheryl was very pleasant and informative. Really looking forward to our cruise.
28 czerwca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you for taking the time to leave me a review. It was my pleasure to book the trip to celebrate your special birthdays. I look forward to booking many more trips for you in the future - Cheryl :)
As always the staff were friendly and…
As always the staff were friendly and very helpful, making sure I got the best deal for the type of holiday I wanted.
21 czerwca 2026
Odpowiedź od Hays Travel - Ilkeston
Thank you, Sabine - so glad we were able to help you find what you needed. Have a wonderful time away! Lily x
Amazing service as always
Amazing service as always. Wouldn’t book a holiday with anyone else.
28 czerwca 2026
Odpowiedź od Hays Travel - Ilkeston
So glad that we got something sorted - can't wait to hear all about it - Cheryl :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.