We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything It suited us so we were booked within 20 mins lovely girl very pleasant i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From booking holiday over the telephone was great service and all very straightforward and stress free. Porto was beautiful and hotel was perfect location and clean although works getting carried out... Zobacz więcej
Reakcja na opinię
What made our experience great is, the Hayes travel team are so down to earth to talk to. You go in with the type of holiday you want in your head and they make it happen and within your budget.
Reakcja na opinię
We’ve just booked our 2026 family cruise with Cathy, and I can’t recommend her highly enough. We spoke at the recent cruise show last Saturday. She made the whole process so easy and stress-free, taki... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 29 Connswater Shopping Centre, BT5 5LP, Connswater, Zjednoczone Królestwo
- 02892290221
4,9
Doskonała
591 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We had seen a holiday on f/b & called…
We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything
It suited us so we were booked within 20 mins lovely girl very pleasant indeed
31 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience booking your holiday with us and that everything was sorted out so quickly for you. We appreciate your kind words.
Friendly staff who understood my needs.
6 sierpnia 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and understood your requirements.
Excellent service as usual can't fault…
Excellent service as usual can't fault anything
5 sierpnia 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service from our team. Your feedback is greatly appreciated.
Cambodia Booking
Actual booking was seamless and Cathy was a pleasure to deal with. Only slight disappoint was the original advertised price was £799 which went to £859 and finally £929. I appreciate the market dynamics but still somewhat disappointed. Also the hotels on the final booking differed from those originally advertised. However we are still looking forward to our trip
28 lipca 2026
Odpowiedź od Hays Travel - Connswater
,
Thank you for your feedback. We're delighted to hear that your booking process was seamless and that Cathy provided excellent service. We understand your disappointment regarding the price changes and the hotel differences, and we appreciate your understanding of market dynamics. We hope you still have a wonderful trip!
The whole process of booking holiday…
The whole process of booking holiday the service is excellent also getting seats downloading boarding passes woz brilliant we only book through hays travel
25 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you so much for your wonderful feedback! We truly appreciate your loyalty and look forward to helping you with many more holidays!
From booking holiday over the telephone…
From booking holiday over the telephone was great service and all very straightforward and stress free. Porto was beautiful and hotel was perfect location and clean although works getting carried out atm
2 lipca 2026
Odpowiedź od Hays Travel - Connswater
thank you for your kind review :)
Always book our holidays through…
Always book our holidays through Danielle and she goes,s above and beyond to get us the best deal.
29 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your wonderful feedback! We're so pleased to hear that you consistently receive excellent service and that we go above and beyond to find you the best deals.
A fantastic down to earth team!
What made our experience great is, the Hayes travel team are so down to earth to talk to. You go in with the type of holiday you want in your head and they make it happen and within your budget.
8 lutego 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your wonderful feedback! We are so pleased to hear that our team made your experience great and helped you find the perfect holiday within your budget.
Just very easy to talk to staff very…
Just very easy to talk to staff very good service
21 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff easy to talk to and that you received very good service. We appreciate your kind feedback.
Helpful agent
I made contact with one of your Agents Adele and she was very helpful with me booking my trip to japan, we had some running around as they were booked out by the time i was ready to book...
17 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your kind feedback Sandra
Excellent customer service and very…
Excellent customer service and very friendly helpful staff
23 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your kind feedback Breige
Girl friendly and very helpful gave me…
Girl friendly and very helpful gave me good information about the hotel and the prices and transfers and all that I needed to know
22 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your kind feedback Paula
We dealt with a guy called Sam really…
We dealt with a guy called Sam really friendly n very helpful
22 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your kind words Mandy
Odpowiedź od Hays Travel - Connswater
Thank you for your kind words Stephen
Be patient if ringing store. If able call to shop in person.
The speed and professional approach of girl in shop.
16 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your feedback Maureen
Odpowiedź od Hays Travel - Connswater
Thank you for your kind review :)
Samuel
Sam, Danielle and all the other staff took the time to listen to what we wanted, they went above and beyond, this is our second time booking a cruise with them , Newtonards Road Branch , would highly recommend them 🌟🌟🌟🌟🌟
11 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your kind review :)
Very helpful staff made everything easy…
Very helpful staff made everything easy from start to finish
7 lipca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your kind review :)
Odpowiedź od Hays Travel - Connswater
Thank you for your kind review :)
Very helpful always great to book with…
Very helpful always great to book with no hassle
27 czerwca 2026
Odpowiedź od Hays Travel - Connswater
Thank you for your kind review :)
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