Charlotte has been very good in face to face service. She is very patient and flexible in anwsering and seeking information on the hoof. Far better than booking this all on line.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very clear and concise about all possible routes/times. Good guidance- I don’t travel often! A good experience overall.
We very pleased, the person we delt with was extremely polite and patient putting together our multiple hotel road trip and several changes to achieve a great price. Second time booking through Hays i... Zobacz więcej
We have booked holidays with Hays Travel Cheltenham many times. Each time we have asked for David, as he is alays very helpful and efficient. Yesterday was no different. He made our booking to Majorc... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
159 High Street, GL50 1DF, Cheltenham, Zjednoczone Królestwo
- 01242808481
4,9
Doskonała
602 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Charlotte the Star
Charlotte has been very good in face to face service.
She is very patient and flexible in anwsering and seeking information on the hoof.
Far better than booking this all on line.
29 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for the great feedback! I always strive to be patient and flexible when assisting customers and it's great to know that our in-person service is appreciated! - Charlotte
Very clear and concise about all…
Very clear and concise about all possible routes/times.
Good guidance- I don’t travel often!
A good experience overall.
31 lipca 2026
Easy booking to make
Easy booking to make, handled quickly and straightforward, no hassle or pressue.
29 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I made your booking experience quick, straightforward, and hassle-free! - Charlotte
Booked city break to Barcelona
Booked city break to Barcelona, Peter was very helpful, accommodating and booked holiday for me
28 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you Saba, I was lovely to be able to assist you with your trip. See you soon for the boarding passes. All the best Peter
The young lady who booked our cruise…
The young lady who booked our cruise was extremely efficient and the service was excellent
21 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your lovely review :)
Hayes Travel (Peter) - Great Service
Great, friendly and professional service from Peter who quickly confirmed our requirement then provided options in a timely manner then supported us throughout the booking and confirmation process.
20 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
It was so lovely to meet you both, you are pure delight to talk to and I’m thrilled I’ve help to arrange your holiday . I’ll help you every step of the way. Very best Peter
Charlotte was superb help and made…
Charlotte was superb help and made booking a lot easier, then helping to resolve flight issues
14 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I was able to make the booking easier for you and also help to resolve flight issues. - Charlotte
Odpowiedź od Hays Travel - Cheltenham
Thank you for your kind review :)
Great service from start to finish
23 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your lovely review!
Time to listen to us to find a holiday…
Time to listen to us to find a holiday that was right for us both this was outstanding so happy.
22 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your lovely review!
Odpowiedź od Hays Travel - Cheltenham
Thank you for your kind review, it is always lovely to see you!
Odpowiedź od Hays Travel - Cheltenham
Thank you for your kind review :)
Booking our cruise with Ashleigh at…
Booking our cruise with Ashleigh at your Cheltenham branch was a very good experience, she sorted everything we requested, will definitely book with Ashleigh again.
18 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your lovely review, I hope you have a great time!
The agent was really knowledgeable and…
The agent was really knowledgeable and helpful.gave us great confidence booking our holiday and no enquiry was too much trouble
16 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your wonderful feedback! We appreciate your kind words :)
Friendly and very efficient
Friendly, helpful staff. Very efficient. I was just booking a flight, but the whole process was explained to me, clearly, including the next steps. Very easy.
15 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your lovely review, I hope you have a great time :)
I booked a holiday to Sydney over…
I booked a holiday to Sydney over Christmas. The staff in the Cheltenham branch were really knowledgeable and helpful : they helped me to get the right flights, with convenient connections.
7 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you for your lovely review :)
The agent was extremely helpful and…
The agent was extremely helpful and courteous. It was a pleasure to do business.
10 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you so much for your wonderful review! I am delighted to hear that you had such a positive experience and that you found me helpful and courteous. I truly appreciate your kind words. - Charlotte
The assistant was happy to listen to…
The assistant was happy to listen to all my questions.
3 lipca 2026
Hays are always very helpful when you…
Hays are always very helpful when you are looking at holidays . They discuss what you would like and look at cost and availability.They print out information for you
9 lipca 2026
Odpowiedź od Hays Travel - Cheltenham
Thank you Jeanne, its always lovely to see you and assist with your holidays. Your kind feedback is very much appreciated. All the best Peter
Have to say David Harris in Cheltenham…
Have to say David Harris in Cheltenham is so helpful. He was able to get the Dates we wanted for our Holiday in September.
7 lipca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.