Hays Travel - Billingham Recenzje 1028

Wynik TrustScore: 5 na 5

4,9

61 Queensway, TS23 2ND Billingham, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Called in to book holiday with friends.always use Hayes.Atherlie always looks after us all .she is amazing so knowledgeable helpful friendly . She is an asset to your company.the branch in Billingha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We went in to find out about Christmas River cruises for 2027. Amanda could not have been more helpful. We had a few requirements that she was perfectly happy to sort out. We needed single occup... Zobacz więcej

Oceniono na 5 z 5

We were needing advice on a visit to Portugal.Chalotte had been before gave us several options.The information was good and we eventually chose our holiday.Charlotte was very helpful, really good visi... Zobacz więcej

Oceniono na 5 z 5

Hays billingham staff are always friendly and welcoming .We have booked other holidays with them and find that they always spend time finding the best hoilday at a good price.We wanted to learn more... Zobacz więcej

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Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 61 Queensway, TS23 2ND, Billingham, Zjednoczone Królestwo

  • 01642 535822

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Annie was professional and very helpful…

Annie was professional and very helpful .
I found the booking process quick and easy .
We completed our booking on the telephone.
In shop all staff were friendly and helpful too.

Thank you

5 czerwca 2026
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Odpowiedź od Hays Travel - Billingham

Hi Sheila, this is amazing! Thank you so much for leaving this lovely 5* review, its really appreciated. I loved booking this trip for you, how exiting!

Many Thanks,
Annie :)

Oceniono na 5 z 5

The staff are very helpful

The staff are very helpful - nothing is too much trouble for them. They are always cheerful. Excellent service at all times.

4 czerwca 2026
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Odpowiedź od Hays Travel - Billingham

Hello Ellen, this is so lovely! Thank you for leaving us this 5* review we really appreciate it.

Many Thanks,
Annie :)

Oceniono na 5 z 5

Great service as always

Great service as always. Knowledgeable, kind and considerate staff. They always make you feel like a family member

28 maja 2026
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Odpowiedź od Hays Travel - Billingham

Hello Elizabeth, thank you for taking your time to leave us this lovely 5* review we really appreciate it and we hope you have a lovely time away in Malta.

Many Thanks,
Annie :)

Oceniono na 5 z 5

Very helpful

Very helpful, friendly and courteous. Listened to our requirements.

2 czerwca 2026
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Odpowiedź od Hays Travel - Billingham

Hi Robert, this is amazing! Thanks so much for leaving us this 5* review and we hope you have an amazing time on your cruise.

Many Thanks,
Annie

Oceniono na 5 z 5

All the staff in the Billingham branch…

All the staff in the Billingham branch ar great, it is why we use Hays year after year.

2 czerwca 2026
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Odpowiedź od Hays Travel - Billingham

Hi Susan, thank you so much for leaving us this lovely 5* review, its really appreciated and we all hope you have an amazing cruise.

Many Thanks,
Annie :)

Oceniono na 5 z 5

Called in to book holiday with Atherlie

Called in to book holiday with friends.always use Hayes.Atherlie always looks after us all .she is amazing so knowledgeable helpful friendly . She is an asset to your company.the branch in Billingham is so warm and friendly.booking with Hayes gives us peace of mind when travelling,knowing we are getting looked after.thankyou.

2 czerwca 2026
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Odpowiedź od Hays Travel - Billingham

Hello Carol, Thank you so much for taking your time to leave this lovely 5* review we really appreciate it and I will pass this onto Atherlie.

Many Thanks,
Annie :)

Oceniono na 5 z 5

Christmas cruise

We went in to find out about Christmas River cruises for 2027.
Amanda could not have been more helpful. We had a few requirements that she was perfectly happy to sort out. We needed single occupancy and double occupancy rooms.
Amanda booked the holiday for us after showing us the different choices available.
This is not the first time we have booked a holiday with Hayes Travel in Billingham and it won't be the last.
We always receive excellent, friendly advice from whoever is available.

29 maja 2026
Oceniono na 5 z 5

The staff were excellent and very…

The staff were excellent and very helpful it was super easy to book our holiday with all information easily communicated special mention to Gemma who was superb with us thank you

30 maja 2026
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Odpowiedź od Hays Travel - Billingham

Always a pleasure seeing you all in branch, my friend! Thank you so much for taking the time to leave us a 5* review. It's much appreciated. Another fabulous trip to look forward to..I'm sure you'll have an amazing time! Kind regards, Gemma and all the girls x

Oceniono na 5 z 5

All the girls in Billingham shop are…

All the girls in Billingham shop are fantastic, nothing is too much trouble, they always find the best deals

22 maja 2026
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Odpowiedź od Hays Travel - Billingham

Always a pleasure to see you, Lisa. Another fabulous trip to look forward to! We do appreciate your loyalty. Kind regards, Gemma and all the girls xx

Oceniono na 5 z 5

Well handled enquiry by staff

Well handled enquiry by staff , always friendly

28 maja 2026
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Odpowiedź od Hays Travel - Billingham

Lovely to see you in branch, Bob! A fabulous cruise to look forward to! We do appreciate your loyalty and we all hope you have a wonderful time. Kind regards, Gemma :)

Oceniono na 5 z 5

What a fantastic team in Billingham branch

The planned trip to Australia was a last minute decision, we were concerned over the risk travelling via the Middle East the staff were absolutely brilliant, the actual made the experience a very pleasant one despite the cost being more than double that of our last visit just 12 months ago, the staff went out of their way to ensure we were relaxed and fully aware of potential risks, nothing was to much trouble, it was a group experience with lots of joking and laughter, this was the second time using the Billingham branch to help us with our travel arrangements we even went to the same consultant with the same result, many congratulations to the team, I will never book another trip abroad by myself again, my first point of call will always be Hayes Billingham branch.
Please pass on my thanks to the whole team for providing a first class experience.

23 maja 2026
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Odpowiedź od Hays Travel - Billingham

Thank you so very much for this wonderful review. We are so grateful. You are such lovely people! It's always an absolute pleasure to see you both in branch and help you book your trips. Safe travels for this one and we will see you next time. Kind regards, Gemma and all the girls xx

Oceniono na 5 z 5

Gemma was very helpful and patient with…

Gemma was very helpful and patient with me. I am 68 years old with disabilities and she talked every thing through with me and arranged my help at the airport. I can't praise her enough

22 maja 2026
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Odpowiedź od Hays Travel - Billingham

Thank you so much for this lovely 5* feedback. It was a pleasure to help you book your trip. We all hope you have a wonderful time on your cruise. Kind regards, Gemma

Oceniono na 5 z 5

Very friendly

Very professional, helpful and friendly service. We were made to feel welcome straight away, and offered a coffee while booking our holiday. Nothing was too much bother .

22 maja 2026
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Odpowiedź od Hays Travel - Billingham

Thank you for leaving us a 5* review. Have a fantastic time in Mauritius, thanks Abbie :)

Oceniono na 5 z 5

It felt like old friends were booking my holiday!

From the moment I arrived at your Billingham branch my mother and I were treated with courtesy and kindness by the staff, especially Gemma who booked my holiday and took care of me every step of the way. She was friendly, cheerful, helpful, and gave me great advice and support. She went out of her way to make sure I got the best deal and value for money whilst ensuring all my requests and requirements were catered for. It was as if she were booking her own holiday! Hannah took care of me at the bureau de change section and she too was super friendly, very bright and bubbly, her cheeriness and excitement were contagious! Gemma was the real star of the show though and was my friend throughout the entire booking process. She truly went above and beyond for me, she should get a raise!

21 maja 2026
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Odpowiedź od Hays Travel - Billingham

Oh wow!!! Thank you so very much for taking the time to leave us such wonderful 5* feedback. We are so grateful.. it has honestly made our day! We pride ourselves on our customer service and to say you felt like our friend is just so lovely. It was an absolute pleasure to meet you both and help you book this special trip. Please do call back to see us if we can help with anything else in the future. Kind regards, Gemma, Hannah and all the girls at Billingham branch xx

Oceniono na 5 z 5

Happy/Happy

Excellent service.
Charlotte made finding our holiday look so easy.
Smiles and knowledge were abundant.
😂😂😂

22 maja 2026
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Odpowiedź od Hays Travel - Billingham

Thank you for taking the time to leave us a 5* review, have a lovely time away. Thanks Abbie :)

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