Sharon was wonderful explained everything went through everything in detail and we were very happy
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very helpful and friendly staff.Prepared to resolve any questions or issues that we raised.Disappointed with usa agent as after being given a quote it was constant add ons,eg oh didn't book your lugga... Zobacz więcej
Reakcja na opinię
I haven’t used a travel agent in years, but after being recommended to try Hays Travel Bicester, I’m so glad I did! The service was brilliant from start to finish. I wasn’t the easiest customer,... Zobacz więcej
Reakcja na opinię
Many thanks to Molly who spent two sessions with us finding the right package to suit our needs,as we have some mobility issues more time was needed and given . Molly is apart from very professional '... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
18 Crown Walk, OX26 6HY, Bicester, Zjednoczone Królestwo
- 01869906040
4,8
Doskonała
314 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sharon was wonderful
Sharon was wonderful explained everything went through everything in detail and we were very happy
17 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od Hays Travel - Bicester
Good afternoon,
Thank you so much for this lovely review. I am glad that we were able to help sort your holiday plans.
Adam :)
Odpowiedź od Hays Travel - Bicester
Thank you for this review, I hope you all have a wonderful time away.
Sharon
Never exchange money there
Never exchange money there! They just steal from me €140 😡
15 lipca 2026
Opinia niezależna
Odpowiedź od Hays Travel - Bicester
We are sorry to hear that you feel disappointed with your experience in store. However, we would like to clarify that the transaction details, the exact amount of euros you would receive for your sterling, were explained to you before the transaction was completed. As the transaction proceeded only after this information was provided, we believe you were fully aware of and agreed to the amount being exchanged.
We understand that currency exchange rates can sometimes be frustrating, and we appreciate your feedback. Thank you for taking the time to share your concerns with us.
Booking a cruise
Molly was very patient with us as we booked our cruise making sure we booked exactly what we wanted.
3 lipca 2026
Odpowiedź od Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have an amazing cruise!
Kind regards,
Molly
Odpowiedź od Hays Travel - Bicester
Good morning Michelle,
Thank you so much for leaving this lovely review. I am glad we were able to help sort out your holiday plans.
Kind regards,
Adam
Odpowiedź od Hays Travel - Bicester
Good morning Dawn,
Thank you so much for leaving this lovely review. I am glad we were able to help sort out your holiday plans.
Kind regards,
Adam
Odpowiedź od Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Hays Bicester
Staff member was very friendly ,helpful and informative.
They matched the online TUI price for us , very satisfied
9 lipca 2026
Odpowiedź od Hays Travel - Bicester
Good morning Debbie,
Thank you for taking the time to leave this lovely feedback. I am glad we were able to help secure your holiday plans.
Adam:)
Very attentive
Very attentive, friendly and knowledgeable staff. Helped me plan every detail of my holiday.
1 lipca 2026
Odpowiedź od Hays Travel - Bicester
Hi there Yvonne, thank you for taking the time to leave this lovely feedback. I am glad that we were able to help sort out your holiday plans. Adam :)
Great service
Molly in Bicester office was exceptionally helpful, knowledgeable & professional
25 czerwca 2026
Odpowiedź od Hays Travel - Bicester
Good morning,
Thank you for the kind review, I hope you have an amazing holiday!
Kind regards,
Molly
The agent we dealt with Molly was…
The agent we dealt with Molly was friendly polite and helpful and did as much as she could with all the requests we had
18 czerwca 2026
Odpowiedź od Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I hope you have an amazing holiday!
Kind regards,
Molly
Odpowiedź od Hays Travel - Bicester
Good afternoon,
Than you for the lovely review, I hope you have a fabulous holiday!
Kind regards,
Molly
Molly was great we told her what we…
Molly was great we told her what we wanted and she sorted it all out for us and matched our price.
9 czerwca 2026
Odpowiedź od Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Our agent was receptive to what we…
Our agent was receptive to what we requested, willing to spend time choosing the right location for me and my children. Friendly, knowledgeable and personable. I have never been in branch to book a holiday before, but would recommend Hays Travel to anyone thinking of booking a holiday and just wanting the reassurance that everything is well explained and taken care of of for you.
30 maja 2026
Odpowiedź od Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have an amazing holiday!
Kind regards,
Adam
The young lady helping us with our…
The young lady helping us with our choice of holiday was very patient and understanding of our needs on our holiday.
10 maja 2026
Odpowiedź od Hays Travel - Bicester
Good morning,
Thank you for your kind review! I hope you had a lovely holiday.
Kind regards,
Molly
It was easy booking easy with the staff being…
It was easy with the staff being friendly and helpful
15 maja 2026
Odpowiedź od Hays Travel - Bicester
Good afternoon,
Thank you for the lovely review, I hope you have an amazing holiday!
Kind regards,
Molly
I haven’t used a travel agent in years
I haven’t used a travel agent in years, but after being recommended to try Hays Travel Bicester, I’m so glad I did! The service was brilliant from start to finish. I wasn’t the easiest customer, as I didn’t want to leave until we had booked something, especially as the island we originally wanted wasn’t possible due to timings and costs in the current climate.
The team were so patient, helpful, and professional, and they helped us find another beautiful Greek island instead 🏝️
No more stress searching for holidays — everything has been taken care of by Hays, which made the whole experience so easy and enjoyable.
Fantastic customer service, and I’ll definitely be using them again. I can’t wait to get away now 🛫🏖️☀️🌊
7 maja 2026
Odpowiedź od Hays Travel - Bicester
Good morning,
Thank you for taking the time to leave such a lovely review. I am glad that we were able to help you sort out your holiday plans.
Adam :)
Adam Dolan was friendly and very…
Adam Dolan was friendly and very helpful… no enquiry was too much trouble. He also set up the technicals for my ease of use.
I have used Hays Travel branches several times and always prefer a face-to-face consultation.
9 maja 2026
Odpowiedź od Hays Travel - Bicester
Hi Susan, thank you for taking the time to leave this wonderful review for me! It was a pleasure helping get your holiday booked. Adam :)
Very friendly instantly as we walked…
Very friendly instantly as we walked through the door explained what sort of holidays we were looking for & helped to find what we were happy with
10 maja 2026
Odpowiedź od Hays Travel - Bicester
Thank you for your review, it was lovely speaking to you both at the week- end. I hope you enjoy the holidays
Sharon 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.