My husband and I had booked a return visit to a hotel we’d stayed at last year. After booking we read the most recent reviews, expecting to read how great the hotel experience was. The opposite happ... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hollie was extremely helpful, she spent lots of time looking through options for me. I’ve now booked and as an (unintentional) solo traveler, I look forward to their future offer of help with boarding... Zobacz więcej
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We had a lovely relaxed experience whilst booking our holiday. Listened to our requests, didnt try to dissuade from our wants. Asked if we would like them to look into other suggestions, but happy to... Zobacz więcej
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Alison at your Annan branch was a fantastic help. She was friendly and put me at ease as my last holiday was awful from start to finish. Alison listened and was very thorough helping me select the cor... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
75 High Street, DG12 6DJ, Annan, Zjednoczone Królestwo
- 01461718514
4,9
Doskonała
467 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Paris
Thanks to Hays travel for helping me book my trip to Paris. Hollie was very helpful
10 lipca 2026
Odpowiedź od Hays Travel - Annan
Thank you so much for your lovely review, it was a pleasure to be able to help you with booking your trip to Paris!
Thank you again for booking with us 🥰
Odpowiedź od Hays Travel - Annan
Thankyou very much for taking the time , glad Lois got you what u wanted.
Allison
Manager
Holly was absolutely brilliant as…
Holly was absolutely brilliant as always. Very helpful and nothing was problem.
10 lipca 2026
Odpowiedź od Hays Travel - Annan
Thankyou for booking with us again,
Allison
Change of Booking
My husband and I had booked a return visit to a hotel we’d stayed at last year. After booking we read the most recent reviews, expecting to read how great the hotel experience was. The opposite happened. Reviews were awful. We returned to Hays in Annan and Allison , who had booked the original hotel for us could not have been more helpful. We sourced another hotel , ( reading the reviews before booking ) and are looking forward to visiting Zante. Allison and the team in the Annan branch are fantastic - friendly, knowledgeable and patient!! The Annan team are a credit to the company.
1 lipca 2026
Odpowiedź od Hays Travel - Annan
Hi Doreen,
Thank you so much for taking the time to leave such a kind review, we are so glad we were able to help with changing your holiday to something more suitable, and we hope you are looking forward too it!
Thank you again for your continued custom and support 🥰
Great friendly service in Annan however…
Great friendly service in Annan however the company’s system for gift cards is quite long winded to get one. System needs to be improved for a five star.
1 lipca 2026
Odpowiedź od Hays Travel - Annan
Hi Susan,
Thank you very much for your honest feedback, we will make sure we feed this back and see if any improvements can be made to the current system.
Thank you,
Hollie 😊
Service was very good and very helpful…
Service was very good and very helpful and friendly
2 lipca 2026
Odpowiedź od Hays Travel - Annan
Thanks again for booking with us.
Allison
Use Hays Travel for your bookings
The staff are friendly and very helpful. Nothing is to much trouble for them. Alison is so helpful at every stage of the booking process. I will always use Hays travel.
19 czerwca 2026
Odpowiedź od Hays Travel - Annan
Thankyou again for booking with us always delighted we can help
Allison
Odpowiedź od Hays Travel - Annan
Thank you very much for your lovely review, Sybelle!
Odpowiedź od Hays Travel - Annan
Thankyou again for booking with us x
Allison
Hollie was extremely helpful
Hollie was extremely helpful, she spent lots of time looking through options for me. I’ve now booked and as an (unintentional) solo traveler, I look forward to their future offer of help with boarding passes etc.
23 czerwca 2026
Odpowiedź od Hays Travel - Annan
Thankyou for your kind review and we always happy to help
Your staff are extremely helpful very…
Your staff are extremely helpful very comfortable, e planned everything on details
We were very happy.
21 czerwca 2026
Odpowiedź od Hays Travel - Annan
Hello Brenda,
Thank you so much for taking the time to leave me such a lovely review, it was a pleasure to spend time with you helping you to book your next holiday!
Thank you again for choosing to book with me, and Hays Travel Annan.
Hollie 😊
Alison was extremely helpful and we got…
Alison was extremely helpful and we got exactly what we wanted 💗💗 I find all the staff pleasant ,welcoming and very helpful every time a go in .
19 czerwca 2026
Odpowiedź od Hays Travel - Annan
Thank you so much for your lovely review Rosemary, always a pleasure to be able to help 💕
Friendly, professional staff
Ease of speaking to someone (Hollie), confirming with her what we wanted and getting it booked with minimum fuss but in a friendly, professional, confident and competent manner.
18 czerwca 2026
Odpowiedź od Hays Travel - Annan
Thank you so much for your kind review - it is always a pleasure to be able to help 🥰
Fantastic friendly service from Allison…
Fantastic friendly service from Allison at Annan professional helpful northing was too much trouble she even managed to save us a bit of money would recommend everyone to book with hays travel in Annan we never use anyone else so Thankyou Allison and team
9 czerwca 2026
Odpowiedź od Hays Travel - Annan
Always a pleasure , even if I did get your surname wrong ha ha
Allison
the service and lovely friendliness of…
the service and lovely friendliness of Hollie your agent was outstanding she is a great asset to your company
6 czerwca 2026
Odpowiedź od Hays Travel - Annan
Thankyou so much for your lovely comments, Hollie is a star
Thanks
Allison
Brilliant execution from start to…
Brilliant execution from start to finish, all done very efficiently with a smile .
28 maja 2026
Odpowiedź od Hays Travel - Annan
Thank you very much for your lovely review, I will make sure these comments are passed on to Lois 🤩
Odpowiedź od Hays Travel - Annan
Thank you for taking the time to leave us this kind review, we really appreciate it!
Hays Travel Annan
Alison looked after us and made sure we…
Alison looked after us and made sure we had all best prices and arranged everything for us
21 maja 2026
Odpowiedź od Hays Travel - Annan
Thankyour for booking with us again ladies x
Odpowiedź od Hays Travel - Annan
Thankyou , it will be a great trip booked
Allison
Odpowiedź od Hays Travel - Annan
Thankyou for booking with us and you will have a fab trip
Allson
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