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DriveTime Car Sales - North Birmingham Recenzje 

46
Wynik TrustScore: 4.5 na 5

4,7

9710 Pkwy East, 35215 Birmingham, AL, US


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

David Baudoin was an exceptional sales man. He was very knowledgeable and passionate. He was handling multiple customers at one time and still mad sure everything went smooth with my purchase very ple... Zobacz więcej

Oceniono na 5 z 5

Jay was awesome. He was knowledgeable, answered every question we had, and was understanding of our concerns. Pleasant experience.

Reakcja na opinię

Oceniono na 5 z 5

I started with the online approval which was easy accessible and got me off to a great start. From there I talked to rod who took great initiative and care into getting me into a vehicle. He was very... Zobacz więcej

Oceniono na 5 z 5

Fast approval and no pressure sales attitude were greatly appreciated. Katrina was very friendly and helpful. I found the car I wanted for a price I could handle. This was with a low credit score. Bes... Zobacz więcej


Informacje dotyczące firmy

  1. Komis samochodowy
  2. Giełda samochodowa
  3. Salon samochodowy
  4. Finansowanie samochodów

O DriveTime Car Sales - North Birmingham

Napisane przez firmę

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Napisane przez firmę

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Dane kontaktowe

  • 9710 Pkwy East, 35215, Birmingham, AL, Stany Zjednoczone

  • 12059093939
Promotion box for DriveTime Car Sales - North Birmingham

Discover DriveTime

Shop every car with your personalized terms!

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 96% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(46)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3569

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Everything went so smoothly from the…

Everything went so smoothly from the beginning to the end my salesman was very thorough and explained everything to me

16 października 2025
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Odpowiedź od DriveTime Car Sales - North Birmingham

We are grateful to have you as a valued DriveTime customer, Chanda. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Oceniono na 5 z 5

Jade at North Birmingham was amazing

Jade at North Birmingham was amazing! Even when obstacles appeared, she went above and beyond to make sure I was able to leave with the vehicle I wanted. Thank you, Jade!

6 września 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - North Birmingham

Hello S.E., On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Oceniono na 5 z 5

My sales person and the general manager…

My sales person and the general manager made sure I was taken good care of I got a car that was not working right and they made sure I was completely satisfied with my new vehicle.

5 września 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - North Birmingham

Hello Stephanie Keeth, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Oceniono na 1 z 5

I bought a car on 2/06

I bought a car on 2/06. Drove car for few days. Car had been broke down since 3/10 and still in a shop. Very unsatisfied. And still paying for a car that I don’t have or drive .

6 lutego 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - North Birmingham

Thank you for leaving your review, Tamar. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Oceniono na 4 z 5

Not an ideal situation turned blessing!

I went into buying a car knowing I had bad credit, a limited down payment as well as how much I could afford monthly, but no idea what type. I searched between 2/3 Alabama locations. Visited both to test drive several. In the nearly 4 week search, I had some pretty bad test drives, good ones & multiple people helping at different times. The vehicle I walked out with is hands down amazing! Great year, make, no damage, looks & feels like I purchased right off the lot brand new. Take your time, be patient & things will work out in time. Luckily, the manager, Dakota, had been through hearing ne say over & over again that I couldn't finagle anywhere. Not on the payment, down payment, pricing or make. I had a vehicle picked but it was needing a small repair that they sent it off to have fixed. Even though I had it picked out, they received a new delivery the next day, but he reached out to tell me about it. I went that evening, test drove it & fell in love! It ended up being a much better choice than what I had picked. Make nice with these people, be strong on what you wants or needs. This experience turned out to be a huge blessing & I only have them to thank for it by continuing to think about my situation! I definitely recommend DriveTime even when you think you have no other choice. Other than the vehicles not having any certain "point" inspections before they are delivered, you automatically get a 30 day/1,500 mile warranty to have it checked out anywhere you choose. Take the chance!

27 marca 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - North Birmingham

Thank you for leaving your review, Brittany. We love hearing that you were pleased with your experience at North Birmingham DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Oceniono na 5 z 5

KeKe Garner was Amazing and all if the…

KeKe Garner was Amazing and all if the staff. Thank You.

11 lutego 2025
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Odpowiedź od DriveTime Car Sales - North Birmingham

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Oceniono na 1 z 5

I bought the vehicle in December 2024…

I bought the vehicle in December 2024 and haven’t stopped having issues yet with my car. I even called the people who sold the car and they stated that there was nothing they can do due to 5 days passing. I’ve utilized their extended warranty and after 1 month from getting the car fixed for the fourth time, I’m stuck for the fifth time having to pay $5000 due to their extended warranty stating that they cannot fix it. Please be careful! This was not worth it and now I’m struggling having to figure out how to get me and my children around.

Mind you these are major issues such as my radiator, blown gasket, and now my rimming fuel

29 stycznia 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - North Birmingham

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Oceniono na 5 z 5

They were very nice and friendly

They were very nice and friendly. Very helpful and informative. Excellent customer service.

5 grudnia 2024
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Odpowiedź od DriveTime Car Sales - North Birmingham

Hello James, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Oceniono na 5 z 5

I had a great experience with my…

I had a great experience with my purchase! My salesman, Rodney was very pleasant, knowledgeable & made the process easy.

29 września 2024
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Odpowiedź od DriveTime Car Sales - North Birmingham

We appreciate the 5-star rating you submitted, Mandi. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Rodney was able to create that for you!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Very Good Experience

Very friend, professional and patient!

8 września 2024
Logo DriveTime Car Sales - North Birmingham

Odpowiedź od DriveTime Car Sales - North Birmingham

Thank you for taking the time to share your DriveTime experience. We love to hear that our sales staff provided a great car-buying experience for you at our North Birmingham DriveTime!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

My experience was great

My experience was great. He asked me what I was looking for and my price range and he literally brought me the perfect car to match all my likes and wants. I’m so happy with my purchase.

23 sierpnia 2024
Oceniono na 1 z 5

I Bonnie McCormick purchased a Jeep…

I Bonnie McCormick purchased a Jeep Patriot from here in March and now I already have to replace the transmission. Drive Time has been no help at all I’m stuck without a vehicle now because they want even loan me a vehicle to get back and forth to work with. All they tell me is rent a car from enterprise and they will reimburse me my money back. This makes no sense what so ever and I refuse to make another payment on a vehicle that’s not in my possession and I want be paying any late fees either they knew that vehicle wasn’t any good before they sold it to me. I have never been so discussed and I will never purchase another vehicle from Drive Time again or refer anyone I’m very disappointed.

15 czerwca 2024
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - North Birmingham

Thank you for leaving your review, Bonnie. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Oceniono na 1 z 5

What a terrible experience

What a terrible experience! We really wanted that 2020 Dodge Grand Caravan, but you fouled up the paperwork and when th credit union tried to call no one would answer the phone.

You missed the deal. We’ll go elsewhere. I’ve got better things to do than drive around doing YOUR JOB!!!

3 sierpnia 2023
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - North Birmingham

Thank you for providing us with your feedback regarding your experience with our North Birmingham location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Oceniono na 5 z 5

Professional and enjoyable service

Our representative was JaDarrien Brundage. He went above and beyond to make our transaction as smooth and straightforward as possible. There were a few hiccups along the way and he got everything sorted in a timely and professional manor. Our youngest son is autistic and has ADHD and they accommodated him with the upmost respect and kept him entertained and as calm as possible. Highly highly recommend using JaDarrien as your future representative!!

3 lipca 2023
Opinia niezależna

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