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DriveTime Car Sales - Memphis-Covington Pike Recenzje 

51
Wynik TrustScore: 4.5 na 5

4,3

2177 Covington Pike, 38128 Memphis, TN, US


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Isreal, our salesman, was wonderful. He worked with us for hours since we needed a lot of technical help to buy this car. He was knowledgeable and friendly and informative and kind which are attribute... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I liked the no haggle factor as far as down payment and payments. It wasn’t a long long drawn out process. What I didn’t like is I had to bring the first vehicle back due to mechanical issues and the... Zobacz więcej

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Oceniono na 5 z 5

This was the 4th car we've purchased from Drivetime. This time around the process was super easy. There was no down payment needed. Marcus Smith worked with us and provided great customer service. We... Zobacz więcej

Oceniono na 5 z 5

Quick and easy , friendly welcoming staff and very informative. They got me in the car I wanted with the down payment I stated . Ask for Summer Jones Customer experience

Reakcja na opinię


Informacje dotyczące firmy

  1. Komis samochodowy
  2. Giełda samochodowa
  3. Salon samochodowy
  4. Finansowanie samochodów

O DriveTime Car Sales - Memphis-Covington Pike

Napisane przez firmę

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Napisane przez firmę

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Dane kontaktowe

  • 2177 Covington Pike, 38128, Memphis, TN, Stany Zjednoczone

  • 19013343280
Promotion box for DriveTime Car Sales - Memphis-Covington Pike

Discover DriveTime

Shop every car with your personalized terms!

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

51 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(51)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3542

Napisz recenzję
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Oceniono na 3 z 5

My vehicle was dirty.

The staff was very helpful throughout the entire experience except right until the end of the purchase. My vehicle was extremely dirty outside and inside. I called ahead the day prior, letting the staff know that I would pick up the vehicle the following day. On the day of purchase, I asked why the vehicle was so dirty, the reply I was given was that it might rain anyway. It appeared that someone used it for transport to lunch. I found a ticket denoting someone's food order on the floor. The kickboards on the driver and passenger side had mud on them, the driver's side floor carpet had grass and dirt particles on it and the vehicle only had less than 1/4 tank of gas. I reported that fact to the staff and they offered to bring refuel it to 1/2 tank. Discouraged, I declined and left. The Low fuel warning popped on before I reached home and I refuelled it to a full tank myself.

28 lutego 2024
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Odpowiedź od DriveTime Car Sales - Memphis-Covington Pike

Thank you for sharing your experience with us. We do our best to ensure all vehicle are clean and ready for sale. Please DM us or contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.

Oceniono na 1 z 5

Awful Experience

I wasted two days at your dealership in Memphis, Covington Pike; not to mention the 40 min drive to and from. I went to your website, found a car, drove it, liked it, and went to buy it with the quotes you gave online. I get to the store to purchase, and the down payment was $3000 more than what I was quoted online. Did not get vehicle, and will not entertain another drive time dealership. That’s pitiful doing people like this. Don’t have the stuff online, then change it in store. Very depressing, and hurtful to the people who are trying to get a vehicle.

27 grudnia 2023
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Memphis-Covington Pike

Thank you for sharing your review with us and showing interest in purchasing through DriveTime. We provide terms specific for each customer for every vehicle on DriveTime.com to ensure a personalized experience. Should you wish to discuss your review in more detail, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to further assist.

Oceniono na 1 z 5

Very disappointed

I purchased a car from drive time in November since the 3rd day of driving off the lot I had multiple problems with the vehicle turns out the car they sold me needed a brand new motor for 11226.00 not only was I out of a vehicle I couldn’t get a rental because of the holidays and that silver rock protection warranty is bull crap they tried to get Nissan to put in a used motor in my vehicle instead of a new one which Nissan declined to do so I had to give the vehicle back to drive time and try to get my down payment back the manager there couldn’t help me at all no one really could all I wanted was to be put in another vehicle the way they treated me and my issue which had nothing to do with me because they sold me a lemon to be honest and no one wanted to own up and take accountability for their mess up I would never go back here and try to purchase a vehicle I’m very disappointed in the company and management for the way they handle this issue when it wasn’t even my fault

21 grudnia 2023
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Memphis-Covington Pike

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Oceniono na 5 z 5

We came in need of a vehicle.. and we left riding

We came in need of a vehicle. Our sales person Marissa Burton was very help and knowledgeable about the vehicle that she show us. She made us very comfortable and help us with everything we needed.. I thank her so much for all her help. Everyone was also very nice and virtuous. Thank you all again for everything..

14 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

I don't even think I want to give them…

I don't even think I want to give them one star. I will never never buy another car from these people. After I bought the car I took it to a shop to have it looked at turns out it needed 1700 dollars worth of repairs that clearly someone over looked or didn't give a crap. Now after having said car since may of this year something is wrong with it again. They pray on people with not so great credit.

21 września 2023
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Memphis-Covington Pike

Thank you for leaving your review, Carolyn. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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