Came to the gravesend branch. All the staff were lovely and very helpful. Approached multiple times to check if any help needed. Drinks offered and then helped to completion when eventually decided wh... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer Service Assistant Caz (aka elf on the shelf) attend to us straight away and made it an enjoyable experience from the get go. Very professional, extremely patient, kind and knowledgeable. If... Zobacz więcej
Bought two mattresses: super king, double. To replace existing 10+ year old mattresses: nothing really wrong with SK, but D had springs protruding. Large selection on show, some very expensive! Chos... Zobacz więcej
We were made very comfortable with our purchase, assisted by Caroline, who explained all that we needed to know. She showed to us that she cared about our choices that we made couldn’t have asked fo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Imperial Retail Park, DA11 0DQ, Gravesend, Zjednoczone Królestwo
- 01474 327451
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amanda was very professional and saved…
Amanda was very professional and saved us a lot of money too!
Helpful staff and delivery men
Very easy to order,very pleasant sales…
Very easy to order,very pleasant sales assistant 😀 quick delivery and polite and helpful delivery men
Good quality and price 👌
Great customer service from Reece
I would like to convey my sincere…
I would like to convey my sincere appreciation for the excellent service I was given by Sue at Dreams, she is a credit to the company. I was asked to lay on the sleep match, was offered coffee & an insurance cover. I was very impressed with the level of customer service given, the helpfulness & Sue was very friendly and professional. Thanks for everything & keep up the good work. Loving my new purchase by the way, a good quality and a very comfortable mattress 😊.
Generally good experience
Very receptive and helpful when we bought the bed. Given options and allowed to try the mattress.
Delivery gave us warning when they were coming and arrived as expected. Very helpful in assembling the bed. I’m
An expensive item
An expensive item so had to do our homework. Dreams answered all our questions and advised us on the bed to suit us. The team arrived and put the bed together. Have slept very well since.
Awesome service from start to finish.
Awesome service from start to finish.
Thank you dreams Will definitely be back
Brilliant service delivered in under a…
Brilliant service delivered in under a week
Really helpful in getting a mattress I would find comfortable x
Best bed ever
I brought a bed a bed side table and bench my experience in the store was fantastic very helping and polite custom explained everything and very kind I definitely recommend dreams in gravesend
Quick and easy process with precise and…
Quick and easy process with precise and useful advice from the team
Had a great experience at the Gravesend…
Had a great experience at the Gravesend Store! Reece, the manager, and Guy, the salesman, were fantastic. They went above and beyond to help us find the perfect bed, mattress, and pillows. Reece was super flexible with our timing needs, arranging an appointment that worked perfectly for us. Really happy with our purchase – thanks for the excellent service!
Brilliant service
We were greeted at the door by Imran who was extremely helpful & knowledgeable about the products in store. We tried out the sleep match which recommends 5 different mattresses to suit your needs but you don’t have to choose one of them. Paperwork & payments were very clearly explained, along with details about the delivery keeping us up to date throughout the process.
Fantastic experience from start to…
Fantastic experience from start to finish. The staff were so helpful and couldn’t do enough for us.
I recently visited Dreams Beds and had…
I recently visited Dreams Beds and had a fantastic experience. The staff was incredibly friendly, welcoming, and genuinely helpful in guiding me to the perfect bed. They patiently answered all my questions and gave valuable advice without any pressure. The showroom itself was spotless, bright, and well-organized, creating a comfortable environment to browse and try different options. The entire experience was enjoyable, from start to finish, and I left feeling confident in my purchase. If you're looking for quality beds with outstanding customer service, I highly recommend visiting Dreams Beds for a pleasant and seamless shopping experience!
Staff are polite friendly
Staff are polite friendly, excellent!
New mattress is 10/10, very quick delivery also! Delivery guys were fantastic too , well mannered.
The lady that served us in gravesend…
The lady that served us in gravesend dreams had great customer service and went through what i wanted and we ended up with the most comfortable bed i have had for years !!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







