Har fået denne meddelelse. men ingen penge....... Din refusion er på vej Kære Ingo Sørensen, Din refusion er blevet behandlet, og du bør modtage den inden for 5-7 hverdage. Hvis du har spør... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Come definirli se non LADRI. Mi hanno addebitato 72.99 per un abbonamento mai sottoscritto tramite PayPal. Impossibile ottenere rimborso in quanto mi avevano già fatto un precedente addebito c... Zobacz więcej
Concordo con gli altri utenti. Sono dei ladri. Effettuano addebito senza preavviso e dicono che si tratta di un abbonamento. Impossibile contattarli. Il pagamento è stato fatto tramite PayPal senza... Zobacz więcej
I've been happily using Digital River for many years to handle the payments for the software I sell online. Recently they have changed the way they forward the payments. Instead of two weeks I have... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.
Dane kontaktowe
10380 Bren Rd. W., 55343, Minnetonka, Stany Zjednoczone
- 9522531234
- www.digitalriver.com
1,2
Bardzo słaba
1 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Digital RiveZeer Slechte Ervaring met Digital River - Vermijd Deze Website!r is een website die lijkt…
Digital River is een website die lijkt te zijn ontworpen om mensen op te lichten. Ik heb onlangs software gekocht van Trend Micro via hun platform en betaald met PayPal. Wat ik niet wist, is dat er automatisch een abonnement werd afgesloten dat onmogelijk op te zeggen blijkt te zijn.
Toen ik probeerde contact op te nemen via e-mail om mijn abonnement te annuleren, kreeg ik geen enkele reactie. Het leek alsof mijn mails gewoon niet aankwamen. Vervolgens heb ik via PayPal een verzoek tot terugboeking ingediend, en wat denk je? Ik kreeg een ander e-mailadres waar ik contact mee moest opnemen.
Toen ik dat nieuwe e-mailadres benaderde, kreeg ik een antwoord met een aantal links voor ondersteuning. Maar raad eens? Al die links waren dood! Dit hele proces voelt als een eindeloze doolhof zonder enige vorm van echte hulp.
Mijn advies? Blijf ver weg van Digital River. Hun praktijken zijn op zijn zachtst gezegd verdacht, en ze maken het extreem moeilijk om abonnementen op te zeggen of enige vorm van klantenservice te krijgen. Bespaar jezelf de frustratie en zoek een betrouwbare verkoper.
17 lipca 2024
Opinia niezależna
Oplichters?
Al 4 jaar gaat er via PayPal automatisch een bedrag af voor AVG Internet Security. In totaal 208,73€ betaald.
Tot mijn grote verbazing blijkt er geen abonnement actief te zijn op mijn account.
16 lipca 2024
Opinia niezależna
Ideal not working
site announces Ideal as payment but does not support the payment
16 lipca 2024
Opinia niezależna
Odpowiedź od Digital River
Hi Franklin,
Thanks for reaching out!
Digital River partners with brands to act as the merchant of record for their online stores. Digital River does support IDEAL in the Netherlands and it is ultimately the brand's choice of which payment methods to offer in each market. If you would like to request an individual payment method, we'd recommend contacting the brand's customer support team directly.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.
J'ai acheté deux ordinateurs via LENOVO…
J'ai acheté deux ordinateurs via LENOVO ! non seulement j'ai pensé que je commandais à LENOVO ALORS que j'avais reçu un email de LENOVO ! ATTENTION DE NE PLUS RIEN COMMANDER SUR LENOVO NI DIGITAL RIVER Qui semble ne plus exister en IRLANDE § ET IMPOSSIBLE D'OBTENIR ET LES FACTURES ET LE SUPPORT DE GARANTIE DE TROIS ANNES
11 września 2023
Opinia niezależna
Bei Erkennen dieses Zahlungsabwicklers grundsätzlich Finger weg, 1 Stern ist zuviel
Für Bitdefender eine Verlängerung bei Ebay erworben mit Hinweis auf "kein Abo", dann kam nun eine Ankündigung eines bevorstehenden Zahlungseinzuges mit viel zu hoher Jahreslizenzgebühr. Das haben sie aufgrund meiner Email Adresse bei paypal eingetrieben. Ich hatte vorsorglich auf die angebliche AboNummer eine Kündigung geschrieben, keinerlei Reaktion. Dank paypal Käuferschutz nun Rückerstattung.
25 czerwca 2024
Opinia niezależna
I ordered VMWARE Fusion and the order…
I ordered VMWARE Fusion and the order was supposed to process within 24 hours. 5 days later and Broadcom says they have not received any order. Many calls and many hours of time and case numbers with both Broadcom and Digital River produced nothing. I am cancelling the order, and based on these other reviews in terms of getting refunds processed, I will submit this as fraud to the credit card company before the window expires.
12 lipca 2024
Opinia niezależna
Odpowiedź od Digital River
Hi Frank,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with VMware to act as the merchant of record for VMware's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting VMware's customer support team directly. You can find their contact info here: log into the Customer Connect Portal: http://customerconnect.vmware.com/login
*Click 'Get Support' under the Support tab
*Under "Non-Technical" select the Problem category "VMware Online Store" and click "Continue Support Request" and the Support Request will be created.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
Non acquistate da questi signori!!
Non acquistate da questi signori!!! Vendono prodotti digitali che non funzionano bene e si rifiutano di rimborsarti perché secondo loro la richiesta del rimborso è stata fatta in anticipo. Non ho mai sentito di rimborsi fatti in anticipo come loro sostengono!!! Sono solo scuse
1 lipca 2024
Opinia niezależna
Bis heute habe ich mein Geld nicht…
Bis heute habe ich mein Geld nicht zurück bekommen! Betrüger!!! VORSICHT!!!
9 lipca 2024
Opinia niezależna
Appalling experience
Despite cancelling after free trial with Avast I was charged via PayPal Every effort to resolve this with Avast and Digital River has failed. I keep being passed from pillar to post Pay pal is trying to sort this. At one point Avast emailed me to say unless I withdrew my complaint from PayPal they would not refund me, So I did but still no joy!
25 czerwca 2024
Opinia niezależna
Odpowiedź od Digital River
Hi Bridget,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with Avast to act as the merchant of record for Avast's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting Avast's customer support team directly. You can find their contact info here: https://support.avast.com/
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
ghastly
ghastly - they take money when they have been told automatic renewal is cancelled, and never answer complaints.
Avoid at all costs
1 lipca 2024
Opinia niezależna
Odpowiedź od Digital River
Hi blackford,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River partners with brands to act as the merchant of record for their online stores. That means we're essentially receiving orders on a brand’s behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting the brand's customer support team directly.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.
Absolute
Absolute! SCAM company. Watch out if you use paypal with this company. They will repeatedly re set up recurring payments with your account to scoop up a yearly cost!!! BEWARE !!!!
30 czerwca 2024
Opinia niezależna
Odpowiedź od Digital River
Hi Calvin,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River partners with brands to act as the merchant of record for their online stores. That means we're essentially receiving orders on a brand’s behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting the brand's customer support team directly.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.
Placed an order through LG’s website…
Placed an order through LG’s website which was processed via digital river (that’s who my card statement billed me) I thought I was buying direct from LG
Cancelled the order but it had already shipped, they stated the refund would be processed within 14 days, it took a week to get back to the warehouse, the 14 days start from then, I have emailed and called chasing the refund. I’m told each time I’ll be called back, the refund has been requested, we need to escalate but not a single person from LG or digital river has called me back. It has been over 35 days now and I am contacting my credit card company as digital river have the money and the goods. Shocking behaviour. I have never received such bad service in all my years of online ordering. LG my advise to you is find another partner as this is hurting your brand by being associated with this company.
23 maja 2024
Opinia niezależna
Odpowiedź od Digital River
Hi Jason,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with LG to act as the merchant of record for LG's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting LG's customer support team directly. You can find their contact info here: UK: 0344-847-5454 or visit:
https://www.lg.com/uk/support/email
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
Dette firma trækker penge ud af min…
Dette firma trækker penge ud af min bankkonto. Jeg har aldrig haft kendskab til dette firma eller haft noget at gøre med det, men på mystisk vis har de nu 2 gange trukket penge ud af min PayPal konto.
28 czerwca 2024
Opinia niezależna
Unable to contact this supplier
I orders items from FITBIT. They have used Digital River UK Ltd. I ordered in March, it is now June and after much searching, of my e-mails, I find that there was insufficient address so the items were sent back to postal depot. They have now marked parcel as "sorted". I have no way of contacting FITBIT or Digital River UK. The address on company house and the invoice receipt is different. I am going around in circles to get a refund. No email or phone numbers. Not very good customer service.
23 czerwca 2024
Opinia niezależna
Odpowiedź od Digital River
Hi WEB 67915,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with Fitbit to act as the merchant of record for Fitbit's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting Fitbit's customer support team directly. You can find their contact info here: support@fitbit.com or visit: https://myhelp.fitbit.com/
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
Styr unna abonnementer med betalt med Digital River
Her er det lagt opp til at det skal være så vanskelig som mulig å avslutte et abonnement.
Prøvde å logge på "MyCommerce", og fikk etter et forsøk beskjed om at pålogging var stengt i 30 minutter.
Heldigvis var dette kjøpet igjennom Paypal, så jeg gikk inn der og stoppet autopay til Digital River.
22 czerwca 2024
Opinia niezależna
pas op dit zijn oplichters.
pas op dit zijn oplichters.
ik heb 12-6-2024 mijn avg verlengt ik heb 64'99 betaald.maar geen terug kopeling terug gekregen .
kontack met avg opgenomen maar geen gehoor zijn niet te pakken te krijgen maar wel steet reklamer van avg.dit bedrijf zijn geld wolven dus pos op ik krijg me geld er niet mee terug maar pos op dit zijn oplichters
20 czerwca 2024
Opinia niezależna
Scammers.
Scammers.
Charged me 224 euro. The order failed. I recieved no order number. I can not ask for a refund as no order was made. But they still took my money. What am I suppose to do
13 czerwca 2024
Opinia niezależna
Prélèvement sur mon compte PayPal de
Prélèvement sur mon compte PayPal de 72euro sans demander mon avis.
C'est du vol. Bande d'escrocs.
12 czerwca 2024
Opinia niezależna
EL pedido NO se recibe y no hay forma…
EL pedido NO se recibe y no hay forma que se realice el abono
12 czerwca 2024
Opinia niezależna
On May 24
On May 24, 2024, Digital River automatically charged without my authorisation on behalf of a company.
It is crucial that the company recognises the order number provided by Digital River, as they are currently denying its existence.
This attitude, in Italy, is called bad practice.
Given that companies are made up of human beings, I kindly request for someone to personally contact me to explain this behaviour.
And as a result, give me back my money.
Payment charged by Digital River Ireland, Ltd. 952-646-5037 is missing from the Trustpilot addresses list.
3 czerwca 2024
Opinia niezależna
Odpowiedź od Digital River
Hi Maria,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River partners with brands to act as the merchant of record for their online stores. That means we're essentially receiving orders on a brand’s behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting the brand's customer support team directly.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.
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