Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Har fået denne meddelelse. men ingen penge....... Din refusion er på vej Kære Ingo Sørensen, Din refusion er blevet behandlet, og du bør modtage den inden for 5-7 hverdage. Hvis du har spør... Zobacz więcej

Oceniono na 1 z 5

Come definirli se non LADRI. Mi hanno addebitato 72.99 per un abbonamento mai sottoscritto tramite PayPal. Impossibile ottenere rimborso in quanto mi avevano già fatto un precedente addebito c... Zobacz więcej

Oceniono na 1 z 5

Concordo con gli altri utenti. Sono dei ladri. Effettuano addebito senza preavviso e dicono che si tratta di un abbonamento. Impossibile contattarli. Il pagamento è stato fatto tramite PayPal senza... Zobacz więcej

Oceniono na 2 z 5

I've been happily using Digital River for many years to handle the payments for the software I sell online. Recently they have changed the way they forward the payments. Instead of two weeks I have... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca rozwiązań e-commerce

Napisane przez firmę

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.


Dane kontaktowe


1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

i hanno preso dalla mia cartadi credito…

i hanno preso dalla mia cartadi credito (tramite paypal) 93,99 € per una abbonamento da me mai richiesto per AVG Internet Security (Multidispositivo) .....Voglio indietro i miei soldi....nel mio account AVG non risulta nessun mio ordine nè abbonamento da Parte di DGI*Digital River.....disgraziati e profittatori...

26 września 2024
Opinia niezależna
Oceniono na 1 z 5

Everything went wrong with this…

Everything went wrong with this incorporation. I started doing mission online but there was an issue where my mission was not completed on the appointed time. Knowing my experience is not extensive, they still demanded large sums of funds as penalty- with the assurance all will be paid back but it's almost three months and not a single penny is paid. I have tried many times to contact the customer services on both numbers: +49... but they seem to be playing hide/seek with me. And my money is still stuck with them on the platform as 'PENDING'. I would appreciate if somebody from the customer service or whoever, could release my money. At least show some dignity and human compassion. I really hope and pray this is not another internet scam but a dignified incorporated firm with principles at least.
Who is Vic Pacor? The customer service claims this person is one of the management who signed the letter for my funds to be released after another huge demand of funds. With so many negative reviews about 80%, the board management should step in to clear this negative vibe- unless they couldn't be bothered because they're still enjoying their paychecks and bonuses, till the ocean fills up eventually. Then they will feel the loss.

27 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

I was looking at my paypay account

I was looking at my paypay account, I noticed 2 payments taken for Digital River. The first one was on 17/09/24 the second was on 18/09/24. Both payments for 49.99 euros. Never heard of this company, and never got an email or anything regarding this. These payments have been taken out unlawfully because I certainty didn't order them. Its just a scam

23 września 2024
Opinia niezależna
Oceniono na 1 z 5

Vol manifeste / ARNAQUE

Vol manifeste / ARNAQUE, on tente une réclamation mais aucun code de commande n'est valable, prélèvement frauduleux de 72 euros... Je vais tenter d'envoyer un mail, mais je n'y crois pas.

24 września 2024
Opinia niezależna
Oceniono na 1 z 5

Not delivering

Handling the logitech ecommerce store.
Not delivering products sold from logitech store.

31 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Horrendous company

Horrendous company, somehow took £240 from me without my approval and impossible to cancel or contact anyone, the contact form is fake. These people are evil, avoid at all costs.

16 września 2024
Opinia niezależna
Oceniono na 1 z 5

SPAMMERS

Just received an email from Digital River to an name and address that I use to SPAM catch. Making out that I contacted them.

Cannot believe they would stoop so low as to purchase an illegal email database then use it to SPAM people without permission.

IP and Domain reported to all the major ISP's

10 września 2024
Opinia niezależna
Oceniono na 1 z 5

Became a scam

Became a scam.

I was using MyCommerce/Digital River/ShareIt for many years as a software vendor to accept payments from my customers.

Unilaterally began to worsen the conditions. First, they increased the commission without clear notice.

Then they delayed payment, and after a claim they said they would now delay payment for two months as per the contract. Further deterioration in the terms of the contract followed and payment was never made.

In fact, they stopped making payouts and there is no support, except for the bot response.

4 września 2024
Opinia niezależna
Oceniono na 2 z 5

Waiting 2-3 months to get paid

I've been happily using Digital River for many years to handle the payments for the software I sell online.
Recently they have changed the way they forward the payments. Instead of two weeks I have to wait more than 2 months (!) before they send me the money that my customers paid for my software. They didn't even give me a notice. So basically I'm now two months without an income.
The revenue I made in July will only be paid in the beginning of October. Imagine the company you work for waits two months before paying you.
This is totally unacceptable.

1 września 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute joke of a company

Absolute joke of a company. Don't know why other companies use them as a third party supplier.

We renewed our Autodesk licenses and despite proving that we had paid in full they insist on charging us an additional £200+ for a 'transaction fee'.

Refuse to call to discuss over the phone despite several requests to get it sorted quicker.

Refuse to issue us a new invoice to match the additional fee they are charging us so our accounts won't match either.

STAY WELL CLEAR.

2 września 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered software, no license provided

Ordered software, no delivery of software license, wish I had the ability to read the reviews of this company before I put my credit card number in, reaching out to credit card company for support.

25 sierpnia 2024
Opinia niezależna
Logo Digital River

Odpowiedź od Digital River

Hi Rob,

Thanks for reaching out! Sorry to hear you’re experiencing this issue. 

Digital River partners with brands to act as the merchant of record for their online stores. That means we're essentially receiving orders on a brand’s behalf and passing them along for fulfillment.

For your speediest path to resolution, we'd recommend contacting the brand's customer support team directly.

If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.

Oceniono na 1 z 5

Ich muss euch leider auch warnen!

Kleine neue Info und der Werdegang zu meinem Problem mit dieser Firma!
Denn DR ist einfach die Härte, einmal einen Fuß in der Tür und man bekommt sie nicht mehr los....

Was sehe ich wohl heute… ich glaube es nicht nun sind es 5 Einträge "aber wenigstens klar ersichtlich Abbuchungsvereinbarungen" zu wem zugehörig (2018 /2019/2020/2021/2022 alle Bitdefender). Bei DR habe ich meine Mail-Adresse inzwischen kontrolliert, die gibt es dort gar nicht mehr aber euer Anker, wenn auch inaktiv, sitzt wieder? –

Wer also keine unnötige Stress auf sich nehmen möchte, sollte sich überlegen etwas bei einem Anbieter der seine Abwicklung über DR laufen lässt zu kaufen… und immer schön schauen wo sich denn das Häkchen versteckt haben könnte 🤫…. und ob die Formulierung hierfür das auch klar erkennen lässt! -

24 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

mi sono ritrovata un addebito di 72,99…

mi sono ritrovata un addebito di 72,99 euro da Paypall x questo fornitore. ma cosa mi ha fornito? Ma su quali basi Paypall effettua questi pagamenti sicuramente è al corrente delle lamentele rivolte verso questo fornitore visto le recensioni. Avevo fiducia in Paypall, l'ho anche consigliato a qualche amico. Ho provato a contattare il fornitore, mi rispondono in inglese....Come devo fare x avere indietro i miei soldi? Qualcuno mi può dare una mano? Grazie

19 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered vmware fushion. No licence delivered!

Ordered vmware fushion. Got chaarged but No license delivered. Scam in broad daylight. How do authorities allow these? I am submitting a complaint to CCPC.

19 sierpnia 2024
Opinia niezależna
Logo Digital River

Odpowiedź od Digital River

Hi Dave,

Thanks for reaching out! Sorry to hear you’re experiencing this issue. 

Digital River is partnering with VMware to act as the merchant of record for VMware's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.

For your speediest path to resolution, we'd recommend contacting VMware's customer support team directly. For Support on your order, please log into the Customer Connect Portal: http://customerconnect.vmware.com/login
*Click 'Get Support' under the Support tab
*Under "Non-Technical" select the Problem category "VMware Online Store" and click "Continue Support Request" and the Support Request will be created.

If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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