Conroy Removals Recenzje 

271
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Friendly pickup crew & loaded items well. It was all taken to a storage unit in another city. We were not present for unloading. Unfortunately some items we instructed to be at front of unit were... Zobacz więcej

Oceniono na 3 z 5

excellent communication, very friendly , very helpful. Only: boxes with fragile stickers under heavy boxes, few boxes split, boxes have been heavy handled or happened at sea ( weather was good)

Reakcja na opinię

Oceniono na 5 z 5

We had an absolutely incredible experience with the Conroy boys last week - Darryn, Jacob and Ben.  Really nice guys who worked their butts off shifting us to Whirinaki! Nothing got damaged and they p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I can’t thank the team at Conroy Removals enough for making my move from Sydney to Rotorua so easy. They gave helpful advice, collected my belongings on time, and delivered them safely to my destinati... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przeprowadzki i usługi magazynowe
  2. również w kategorii:
  3. Firma transportowa - żegluga
  4. Przeprowadzki

Napisane przez firmę

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

271 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 86% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(271)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 211

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Friendly pickup crew & loaded items…

Friendly pickup crew & loaded items well.
It was all taken to a storage unit in another city. We were not present for unloading.
Unfortunately some items we instructed to be at front of unit were 2/3rds back
behind large wall unit & heavy side boards. We had to get help to unload unit to get what we needed.
Which spoilt the otherwise great service

20 października 2026
Opinia niezależna
Oceniono na 2 z 5

We were told that our furniture would…

We were told that our furniture would be packed up on the Monday, apart from our bed and then everything would be picked up on the Tuesday at 8:30am. We were assured that the pick up on Tuesday would only be a few hours and assumed we would be able to commence the start of our commute to Christchurch. In the end, most of our furniture was packed and placed in the truck on the Monday afternoon. I said that it would be no problem if they took the bed at that time to save them coming back the next day and that we were happy to stay else where that night.. They assured me that it was no problem to leave the bed (they also left a couple of desks etc) and that they would be back first thing - 8:30am the next day. At about 10:30, after several unsuccessful phone calls to Conroy Auckland, I managed to get hold of someone who assured me that he would find out what was happening and get back to us. He phoned back about 11:40 and said he was having trouble getting hold of the driver. At about 12:35, the truck just arrived.  Luckily for us, a friend was at our house and she stayed until the goods were loaded so that we could finally leave. The final straw for us was when our furniture arrived in Christchurch, it was minus our bed and other items that had been picked up the second day. We did not get that for another 48 hours. We were assured on packup that all the furniture would arrive on the same day.

29 października 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, good staff, good price, all went well with move.

14 października 2026
Opinia niezależna
Logo Conroy Removals

Odpowiedź od Conroy Removals

Thanks for taking the time to share your feedback, Greg. We really appreciate you choosing Conroy and thrilled to hear you were happy with the service, team and price. All the best settling into your new home!
Kind regards
Conroy Removals

Oceniono na 3 z 5

excellent communication

excellent communication, very friendly , very helpful.
Only: boxes with fragile stickers under heavy boxes, few boxes split, boxes have been heavy handled or happened at sea ( weather was good)

1 października 2026
Opinia niezależna
Logo Conroy Removals

Odpowiedź od Conroy Removals

Thank you for your feedback and for your comments about our communication and service. We're pleased to hear you found our team friendly and helpful. We appreciate you sharing your experience and will pass your comments on to the relevant team for their awareness.

Oceniono na 5 z 5

Excellent help

Excellent help, seamless assistance. The team does an amazing job, really clear and flexible with our circumstances.

17 października 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Thanks for the great feedback, Ari. We're thrilled to hear you had a great experience with our team. All the best settling into your new place.
Kind regards
Conroy Removals

Oceniono na 5 z 5

Great service

Arrived on time at pickup and delivery addresses, good guys to work with, no problems.

14 października 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Thanks for your review, Vaughan. We're pleased to hear you had a good experience with our crew. All the best in your new place.
Kind regards
Conroy Removals

Oceniono na 1 z 5

Make fun of cancer patients …

My father has had an absurdly shocking experience with Conroys. We have tried multiple times to sort this out but they do not bother to communicate back with us. They have broken so many valuable and precious items of my fathers. And the worst part! My father is a cancer survivor and had a special mask made specially for him for his cancer radiation treatment, he walked out to one of their movers putting this on their face and laughing and joking about it. Absolutely disgraceful and despicable. As I said we have tried numerous times to sort this out with them and they don’t bother responding. If you care about your precious items or sentimental things, DO NOT USE THESE IDIOTS. I have added Just a FEW photos of the broken items which isn’t not even a quarter of it.

25 sierpnia 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Hi Sasha
Thank you for bringing this to our attention. We are very concerned to read your feedback, particularly regarding the incident involving your father's medical equipment. This is not the standard of professionalism or respect we expect from our team.
We would like the opportunity to investigate these matters fully and discuss them with you directly. As we have been unable to identify your move from the information provided, please contact us at comms@conroy.co.nz with your father's name, move details, and the best way to reach you. A member of our management team will be in touch as a priority.
We take all customer concerns seriously and would appreciate the opportunity to address this with you.
Kind regards
Conroy Removals

Oceniono na 5 z 5

Great Staff

Right from the start we had a great experience with the office staff, nothing is to much trouble for them. The two men on the truck, Barry & Lester did an amazing job they have a great work ethic it was a big job for just two men. They were very friendly all of our boxes and furniture arrived safely. Thank you to Barry and Lester for a great job.

11 września 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Hi Robert
Thanks for your awesome review. We're thrilled to hear you had such a great experience with our team. We have passed on your kind words to Barry and Lester. They'll be rapt! Thank you for your business and all the best in your new home.

Oceniono na 5 z 5

Fabulous Service

Great communication and everything went as planned. My belongings arrived within the specified timeframe and most importantly, no loss or damage. Fabulous service.

21 września 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Thanks for the great feedback, Julie! It's great to hear you found our service fabulous. We appreciate you choosing Conroy. All the best in your new place!

Oceniono na 5 z 5

Impeccable Service

Excellent service from a friendly team.

2 października 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Thank you Rosemary! We appreciate you choosing Conroy. All the best :)

Oceniono na 5 z 5

I can’t thank the team at Conroy…

I can’t thank the team at Conroy Removals enough for making my move from Sydney to Rotorua so easy. They gave helpful advice, collected my belongings on time, and delivered them safely to my destination. When I couldn’t be there for the initial delivery, they were patient and happy to arrange a redelivery at a time that suited me. I was nervous about managing the move on my own, but the team was supportive and made the whole process stress-free.

2 października 2026
Opinia niezależna
Logo Conroy Removals

Odpowiedź od Conroy Removals

Thanks for the great review, Uma. We're thrilled to hear you had a good moving experience with us, and found our team patient and helpful.
All the best in Rotorua!

Oceniono na 5 z 5

Right from my first contact to the…

Right from my first contact to the last, every staff member was courteous, helpful and friendly.

They made the job seamless and I know myself and my possessions were in very good hands.

1 października 2026
Opinia niezależna
Logo Conroy Removals

Odpowiedź od Conroy Removals

Thanks for the awesome review, Corinne. It's great to hear you found our team so helpful and friendly. All the best settling into your new home. We appreciate you choosing Conroy!

Oceniono na 1 z 5

Made contact with Conroy's management…

Made contact with Conroy's management to try and sort out poor moving experience amicably. Unfortunately this could not be achieved. They apologized once again for their poor performance during move but that was all. They are maintaining that they moved an extra 20 cubic meters for free. I dispute this but they will not let me measure their trailer with their staff present. Also will not send through management investigation report for me to view. I have spent 16 years working in the freight movement industry which is my background

10 września 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent experience from the start

Excellent experience from the start. Only company that sent someone in person to scope out the job and give advice. Seamless removal and delivery process, including 6 months of storage at my destination. Brilliant communication throughout. Great price too for the move.

23 stycznia 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Hi John
Thanks very much for your great review. It's awesome to hear you had an excellent experience with our team and you were happy with the price. We appreciate you choosing Conroy!

Oceniono na 5 z 5

Such a professional outfit

Such a professional outfit through and through. Nothing was a problem and everyone was friendly and helpful at all stages. Can’t speak highly enough of Conroys.

21 września 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Thanks for your kind words, Fiona. We're thrilled you found our service professional and our team friendly and helpful. We appreciate you choosing Conroy. All the best settling into your new home.

Oceniono na 1 z 5

Communication was very poor and they…

Communication was very poor and they made me miss an interview gas lighting me to be on time but they were late themselves.

21 września 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Thank you for sharing your experience. We're sorry to hear that our communication and timing let you down on this occasion. We work hard to keep to schedule, but sometimes unforeseen factors can affect arrival times. We understand the impact this had on your day and appreciate your feedback.
Kind regards
Conroy Removals

Oceniono na 5 z 5

Moving House

We had an absolutely incredible experience with the Conroy boys last week - Darryn, Jacob and Ben.  Really nice guys who worked their butts off shifting us to Whirinaki! Nothing got damaged and they placed our furniture and boxes exactly where we wanted them in our new home! Nothing was too much trouble for them. Great team, we really appreciate their effort.

17 września 2026
Opinia niezależna
Logo Conroy Removals

Odpowiedź od Conroy Removals

Hi Sue
Thanks for your awesome review. It's great to hear our team was so helpful and helped the day run smoothly. Thanks for choosing Conroy and all the best in Whirinaki!

Oceniono na 5 z 5

First class movers

We would like to start by saying that the overall move from start to finish was first class. From the packaging and moving furniture out of our existing property at Beachlands, with Noelene coming ahead of the guys to pack stuff up and the speed with which they emptied the house of its contents was fantastic and we were very happy.

The communication throughout the whole move was excellent and we always knew ahead of time what was going to happen. You did what you said you would.

To the delivery of our furniture at the other end in Taupo, Levi and his boss were amazing. They couldn’t be more helpful and were always smiling while moving our stuff in. The location was not easy and a tight first floor unit to get furniture into. They went the extra mile to move out our old washing machine and put other stuff in our storage downstairs. I thought we might need 3 people to move in but the 2 guys made it look easy.

We would definitely use Conroy again and recommend you highly as a great company with awesome people, with a special shout out to Noelene and Levi (the muscles) 💪

Once again, thank you for your professionalism and expertise in making this the easiest & stress free move ever for us!

17 września 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Hi Chris
Thank you for your wonderful review and recommendation. We're delighted to hear your move from Beachlands to Taupō was such a positive experience from start to finish. Wishing you all the best as you settle into your new home, and thank you for choosing Conroy!

Oceniono na 5 z 5

Excellent service

From when Michael came to view the property to the ladies at the office when we needed boxes, to the crew who moved our stuff, Tony, Steve and apologies I forgot the other guys name, they were very careful with our stuff, treated every thing as delicate, and I must not forget the lovely Leeanne who is very friendly when I call the phone. Amazing service and im glad we chose you.

4 września 2026
Opinia niezależna
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Odpowiedź od Conroy Removals

Thanks for the awesome feedback, Anthonia. We're glad you chose Conroy too! It's great to hear you were happy with the service you received from our crew. All the best in your new home.
Kind regards
Conroy Removals

Oceniono na 5 z 5

Very smooth transaction

Very smooth transaction. Very accommodating especially when we have to make few changes with the date of pick up and items to be moved. Respond quickly and professionally. 2nd time using conroy, first domestic move in nz and move to Australia. Both very good and we are happy with the service

23 lipca 2026
Opinia niezależna
Logo Conroy Removals

Odpowiedź od Conroy Removals

Thanks for the great review. It's awesome to hear that you had a good experience with our team and they accommodated your requests. We appreciate you choosing Conroy for your second move. We hope you enjoy life in Australia. All the best!
Kind regards
Conroy Removals

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