Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and fri... Zobacz więcej
Reakcja na opinię
I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore... Zobacz więcej
Reakcja na opinię
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
- Sklep dla biegaczy
- Sklep z butami
O Blacks - Jersey
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
29-31 King Street, JE2 4WF, St Helier, Jersey, Zjednoczone Królestwo
- 01539 760449
4,8
Doskonała
425 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely service from the sales team
Lovely service from the sales team. I was interested in a tent at a bargain price and they went out of their way to get them from first floor storeroom. I found an ideal one and saved myself a good few pounds.
2 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Great customer service from Hannah…
Great customer service from Hannah today in store.
2 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Thank you Hannah for your guidance on…
Thank you Hannah for your guidance on trekking shoes / boots.
30 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Very friendly staff and great shop
Went in looking for something and found exactly what I needed within seconds. Hannah was very helpful and friendly, will definitely be back!
30 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Happy customer
Hello, I walked in just to browse and soon was approached by staff to offer help. I end up buying a bennie which I'm happy because staff Nicola and Hannah advised me which colour suit me better. Good service.
30 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Great friendly confident service
Hannah was a pleaser to speak to friendly and very helpful
A credit to the company
27 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Great customer service from Nicola
Great customer service from Nicola
Thank you
29 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Hannah
Hannah, Blacks team Jersey very helpful and knowledgeable re trek shoes. Left the Shop a most satisfied customer with a new pair of shoes.
29 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Good selection of products
Good selection of products, hassle-free shopping, and Hannah, the member of staff who served me, was friendly and helpful. Have been there a few times previously and always had a good experience.
27 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
Great Shopping experience
I found a lady named Hannah, she was very helpful. She assisted me in finding what I was looking for (balaclava) with ease and even told me about the great discounts that were available. It was a great shopping experience
27 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Hannah has great customer service…
Hannah has great customer service really helpful
27 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Hannah was very helpful finding the…
Hannah was very helpful finding the things we wanted and needed.
27 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
anna and hannah are very nice very…
anna and hannah are very nice very polite
27 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Such a wonderful difference from…
Such a wonderful difference from dealing with Blacks online. Always better to go to the shop if you can. Hannah and Nicky were very helpful and also really kind to my kids and our dog. Well done.
27 stycznia 2024
Opinia niezależna
Hannah was very friendly
Hannah was very friendly, efficient and helpful.
27 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
The person a Black called Hannah was helpful
The experience was great the person at the till called Hanna assisted me when I needed help and she was very helpful to show me what I wanted
26 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
I went in for a few items for an…
I went in for a few items for an upcoming trip. I had time to look around before Hanhah asked if she could help. She was amazingly kind, not pushy and knowledgeable. Great customer service.
24 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great customer service
Great customer service - Hanna was super helpful and directed me to exactly what I needed and did this in a pleasant positive manner.
24 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Got a tin of what I needed
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and kind. I got the inevitable upswell at the till, but didn’t mind as I needed batteries anyway. It’s a handy shop to have on the high street, don’t go changing :)
23 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Good Afternoon,
Thanks for the 4* review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Anthony,
Blacks Online Review Team
Hannah has a very cheerful interaction…
Hannah has a very cheerful interaction with her customers. She knowledgeable when discussing the trainers I was looking for and was a help in making my decision. Well done Hannah👍
23 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.