Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and fri... Zobacz więcej
Reakcja na opinię
I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore... Zobacz więcej
Reakcja na opinię
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
- Sklep dla biegaczy
- Sklep z butami
O Blacks - Jersey
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
29-31 King Street, JE2 4WF, St Helier, Jersey, Zjednoczone Królestwo
- 01539 760449
4,8
Doskonała
425 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was looking for a beanie to run with…
I was looking for a beanie to run with and Sussy was extremely helpful. She showed me how to use the neck warmer on my head and it has worked great!! A delightful experience!
14 marca 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Anna is very helpfull in the store
Anna is very helpfull in the store. ☺️
1 marca 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
The customer service of Hanna.
The customer service of Hanna.
Went to buy socks,and Hanna went through all the choices and promotions available.
So i ended up buying more,but all great products!
So happy with Hanna's warm and friendly customer service and knowledge!
Will be back for more!
13 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Great customer service
Great customer service. Greeted as soon as coming into the store. Staff very attentive. Fantastic deals on in store. Well done!
17 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Odpowiedź od Blacks - Jersey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
Great service
Had wonderful service when shopping for some boots for my son today. My son wasn't with me to try them on but Anna was amazingly helpful! She brought out all the boots that they had in his size (which was quite a few) for me to look at. He was very happy when he tried them on at home!
21 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Hannah has great customer service…
Hannah has great customer service skills, highly recommend thank you
21 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Very helpful lady
I was looking for a pair of walking shoes and the sales assistant (Sussy) was really helpful. She found the right ones for me - they were in the sale and she gave me an extra discount as well. Also suggested another product which I was interested in buying. Extremely good customer service.
20 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Exchange walking boots
The manager of the Jersey branch, Angie,facilitated an exchange for me of some walking boots. Nothing was too much trouble for her. Really good customer service.
17 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Positive experience
Went in with a very long list from the tour operator so was initially a bit overwhelmed, but with some good advice from Anna & Hannah I was able to start making sense of it all!
19 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Hannah served me today
Hannah served me today, she was lovely, very friendly & helpful.
16 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
I usually hate shopping
Anna in the Jersey shop was incredibly helpful and patient - I think she brought me about 20 pairs of shoes to try! I’m the kind of bloke who hates shopping so sticks with what I know and buys the same every time but needed some shoes urgently so didn’t have chance to order from usual place. Anna made the shopping experience fairly painless so I will likely pop into Blacks again when I need shoes! Unfortunately they don’t have many shoes in half sizes, hence I had to try so many - this is the only reason this is a 4x review rather than a 5x.
17 lutego 2024
Opinia niezależna
I’m happy
Offered assistance quickly. Very happy with the advice. Purchased what I needed and left within 10 mins. Perfect.
The person was called Hannah.
17 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Hydro pack
I was looking for a hydro pack and was immediately attended to by Hannah who was very friendly and extremely knowledgeable about the product I was interested in, the help she provided me with secured my purchase. Hannah is a credit to the Blacks Jersey outlet 👏👏👏
12 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Lovely friendly service at Blacks (Jersey)
Popped into Blacks (Jersey) looking for a particular kind of socks, and was served by Hannah who was lovely and took the time to talk to me and was very knowledgeable.
16 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Hannah gave me great insights to find…
Hannah gave me great insights to find the best shoe for me and my needs. Really friendly and super helpful!
16 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Excellent service from Hannah in the…
Excellent service from Hannah in the Jersey team! Thanks Hannah x
16 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Great service from Sussy
Went in to Blacks, Jersey wanting to replace my walking boots. Sussy provided great advice on what boots would meet my needs.
13 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Good Morning Darren,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service in store.
We hope that you continue to shop with us.
Kind regards,
Georgia,
Blacks Online Reviews Team.
Shopping for hiking shoes.
Shopping for hiking shoes.
Staff member Hannah was helpful, friendly and knowledgeable about products.
15 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Purchased some outdoor shoes from…
Purchased some outdoor shoes from Blacks Jersey today - excellent service provided by Hannah to ensure the right shoes and correct fit.
15 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Jersey
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.