Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... Zobacz więcej
Reakcja na opinię
The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... Zobacz więcej
Reakcja na opinię
We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
- Sklep dla biegaczy
- Sklep z butami
O Blacks - Hull
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
Jameson Street, HU1 3JX, Hull, Zjednoczone Królestwo
- 01482 427387
4,9
Doskonała
305 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff were very pleasant and…
Staff were very pleasant and accommodation during my recent store visit and subsequent purchase
29 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
The staff are helpful and cheerful and…
The staff are helpful and cheerful and very efficient would recommend 👌
28 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Odpowiedź od Blacks - Hull
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Had a great time visiting this store in…
Had a great time visiting this store in Hull, bought myself a nice rab jacket that will hopefully see me through winter in the north east. The service was brilliant, I could not fault it. Top marks.
22 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Excellent service and a discount too
Excellent service and a discount too. Very happy
22 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Poles apart
Chose a pair of walking poles for a gift and was directed to rubber ferrules for the points. A neccessary
addition.
Thanks
22 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Very good Staff
Very good Staff. Very helpful. Company has a good range of stock for everyone.
20 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Great boots and speedy delivery.
11 listopada 2022
Odpowiedź od Blacks - Hull
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Blacks Customer Care Team
Great service and very helpful staff
12 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
How shopping should be
Very good service when trying on boots, a good product range and there was 25% off all Berghaus. Friendly and helpful staff.
5 listopada 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
The staff are so nice and helpful
24 października 2022
Odpowiedź od Blacks - Hull
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Excellent staff and choice
Great experience today shopping for hiking boots for my teenager. Great selection of boots at a variety of prices. Helpful, friendly, professional staff. I will definitely return to this store because of the service. Also, thank you Blacks for supporting the Blue Light card 💙
28 października 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Odpowiedź od Blacks - Hull
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Very pleasant experience knowledgeable…
Very pleasant experience knowledgeable staff excellent prices
21 października 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
10/10
Great happy friendly staff that are happy to help a novice camper like me
22 października 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Staff was brilliant
Staff was brilliant, great layout of the shop, some very creative displays on show, everyone definitely went above and beyond for me, brilliant shop and service for all of your outdoor essentials!
20 października 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
the staff that assisted me today was…
the staff that assisted me today was very pleasant and was very helpful
4 października 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
JD Customer Care Team
Very helpful staff as always
Very helpful staff as always, in there advice of buying the product I purchased,
27 września 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Friendly knowledgeable staff
Been before and got really good advice and merchandise. This time I took my wife to get some walking boots. Again I received great advice and support from in store member Stuart. 👍. Thank you again.
24 września 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi David,
Thank you so much for the positive review.
We're pleased to see that you gave us 4 stars and hope you choose to shop with us again soon.
Wayne
Blacks Online Reviews Team
Friendly knowledgeable staff
Friendly knowledgeable staff
I have been to this store many times because its well laid out easy to find what your looking for and the quality is what I like
20 września 2022
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.