Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... Zobacz więcej
Reakcja na opinię
The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... Zobacz więcej
Reakcja na opinię
We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
- Sklep dla biegaczy
- Sklep z butami
O Blacks - Hull
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
Jameson Street, HU1 3JX, Hull, Zjednoczone Królestwo
- 01482 427387
4,9
Doskonała
305 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Got sorted …
Stuart helped me with suggestions options and trialing shoes , as did others in the shop, definitely revisit
20 kwietnia 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Odpowiedź od Blacks - Hull
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Fantastic service from very happy…
Fantastic service from very happy smiley staff
23 marca 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Excellent product Excellent staff
Went into the blacks in hull for my backpack. Not going to lie the backpacks are a bit more expensive but they last me a longer time and have excellent support for my back. The staff are lovely as always and told me about all the deals and seemed happy to work their
28 marca 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
Excellent service that went the extra mile and more
The staff member who served me was good. She deserves five stars for helpfulness.
The only reason I have given four stars is because the stock at the branch is limited by size.
Catherine, who served me, went to endless trouble to try to help me find walking shoes. I needed these for day to day wear due to some mobility issues. She quickly grasped my need to have stable, well-fitted footwear but that also could be worn with non-sportswear clothes for everyday. She went to trouble trying to find shoes to fit my difficult feet and really cared that I got something I d be happy with. Then she made sure the ordered item would be delivered at my convenience. She was polite, kind and patient and very helpful.
24 marca 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Service was fab in store
Service was fab in store, Sophie particularly made an good impression helping me today. Thanks guys
11 marca 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Friendly people
Bought various items from here. Jess was very friendly and helpful. Good vibes all round! Many bargains to be found.
1 marca 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Great service
Went in to get some new waterproof trainers. The staff were very helpful and I was taken care of in no time at all.
8 lutego 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Easy returns in store.
20 stycznia 2024
Odpowiedź od Blacks - Hull
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Really friendly and helpful staff
Really friendly and helpful staff. Was passing by and saw some really good quality boots in the sale so bought them and very happy!
17 stycznia 2024
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
The staffs are accomodating
The staffs are accomodating! Will definitely comeback.cheers!
31 grudnia 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Odpowiedź od Blacks - Hull
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Went to Blacks Hall
Went to Blacks Hall. Thankfull to Hugh who helped us in our purchase and for being patient. Such a lovely experience.
30 listopada 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Odpowiedź od Blacks - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Friendly & helpful
27 listopada 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Black's Jameson Street Hull.
I went into Black's in.Hull as I needed a longer warm water resistant coat. I am disabled and use a scooter so needed help to find one. Cath looked for me and brought me exactly what I needed. I stood up out of my scooter to try it on but could not bend down enough to faster the zip. She immediately helped me fasten it up then looked after my scooter so I could go look in the mirror. She went above and beyond and I think she needs recognising for helping me. It can be very difficult getting round shops and a little bit of help makes all the difference.
19 listopada 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
I have made several purchases in the…
I have made several purchases in the past month in Hull and I have been served by Sophie on each occasion . She is a credit to your company , very helpful , friendly , always has a smile on her face and has given me great advice with my purchases . I shall definitely use Blacks again .
19 listopada 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
The assistant Sophie was very helpful
The assistant Sophie was very helpful, she explained the differences between the two pairs of walking shoes I was considering buying. She was patient, allowing me to try both pairs a couple of times to be certain of making sure the right choice.
14 listopada 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Excellent customer support
It’s was my third time buying there. This time, I was buying for my trip for winter hiking, and needed from Hat to Boots. All the staffs were really helpful especially EEhan who gave me many good suggestions on technicalities and brands I’m not familiar with.
Overall, would definitely recommend to buy from this shop if you’re not familiar with the gadgets, rather than shopping online.
11 listopada 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
Walking shoes
Tried other outlets , Black's were the cheapest for walking shoes . Good quality would recommend
14 września 2023
Opinia niezależna
Odpowiedź od Blacks - Hull
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.