We love Bachan’s Japanese BBQ sauce - especially the Miso and Yuzu flavors. I lived in Japan for 23 years and I can attest to the authenticity of this sauce and the flavors! I’m definitely a loyal cus... Zobacz więcej
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I have always liked this Japanese barbecue sauce in its variety of flavors! By accident, I used it as an ingredient to cover up a mistake I had made, and it turned out to be the missing link in my que... Zobacz więcej
We love Bachan's original sauce and I was so excited to see a gift set come available for Christmas. Based on other reviews, I see I'm not the only one who experienced a hiccup in deliveries. I reache... Zobacz więcej
Tried Bachan's new Miso flavor BBQ sauce this time. Wow, it's yummy! My friends love the Miso flavor with stir-fry veggies, tofu and Shiitake mushrooms as well. It also made quick and tasty salad dr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.
Dane kontaktowe
6932 Sebastopol Ave, Suite A, 95472, Sebastopol, Stany Zjednoczone
- support@bachans.com
- www.bachans.com
I bought this for a Christmas gift and…
I bought this for a Christmas gift and the shipping was super fast which is so appreciated this time of year.
24 listopada 2023
This is a gift
This is a gift, so it hasn't been opened. But delivery was fast and I know my son will be excited to try new flavors.
24 listopada 2023
Need to use more secretive packaging during the holidays
I was excited to gift this to my husband, but was disappointed when the box was delivered with advertising on the outside. Now, he knows exactly what he’s getting. Nevertheless, I’m sure it will be tasty.
24 listopada 2023
Odpowiedź od Bachan's
Hello Sara, thank you for the feedback and we are sorry our packaging has our logo on it, which isn't optimal for the intended purpose of surprise gift giving. And yes, we hope the tastiness of the sauce will hopefully outweigh the disappointment! Apologies again, please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Terrific sauces, fast delivery
All three sauces I ordered are delicious, and delivery was well-packed and quick. No problems at all.
24 listopada 2023
Packaging and timely delivery of the…
Packaging and timely delivery of the gift was perfect.
24 listopada 2023
I ordered my packet of sauces and have NEVER RECEIVED them!!
I ordered my package of sauces and have received emails saying you are sorry but my order is delayed due to a high volume of orders. But not to worry, it “should” arrive for the gifting season. I still have not received it and there is NO update as to when it will ship 😡. It seems your company over committed for the holidays. Very disappointed
24 listopada 2023
Odpowiedź od Bachan's
Hello Laurie, thank you for your feedback, we here at Bachan’s are always listening to our customers to implement improvements if and when we can. We are so sorry for the delay, an unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
We haven’t received our order.
23 listopada 2023
Odpowiedź od Bachan's
Hello David, thank you so much for letting us know and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
too thin
great shipping quick response husband loves it i actually like it but its alittle too runny meaning to thin for me i prefer a thicker sauce which this is not.. and it tastes more like alot like soy souce..
20 listopada 2023
Odpowiedź od Bachan's
Hello Helene, thank you for your feedback, and we are so sorry for the delay. We here at Bachan’s are always listening to our customers to implement improvements if and when we can. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Smooth and easy!
Super easy ordering and quick turn around time to receive the gift I ordered!
20 listopada 2023
These sauces changed the way I cook!
These sauces have changed the way I meal prep for the week. They make it easy to have a variety of flavors which keeps the family happy. :)
20 listopada 2023
My two Sets still have not shipped
My two Sets still have not shipped, so wont have them for my work party. You said you received more orders than planned
23 listopada 2023
Odpowiedź od Bachan's
Hello Brett, thank you so much for letting us know and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Never received the order
22 listopada 2023
Odpowiedź od Bachan's
Hello Justin, thank you so much for letting us know and we are so sorry about the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Garbage Customer Service
Tasty product. Absolute garbage customer service. Ordered this as a gift as part of their Black Friday promotion and then order was cancelled because of lack of inventory.
1 grudnia 2023
Opinia niezależna
Odpowiedź od Bachan's
Hello Dan, thank you for taking the time to provide your feedback. As we clarified via email, the order was canceled based on your message below, not due to lack of inventory:
"As this will not arrive on time please let me know how I can cancel my order"
Based on your latest communication with us, we are so glad that the misunderstanding has cleared and issue has been resolved:
“I appreciate your prompt reply and look forward to receiving the package without the pin later this week and also appreciate your kind generosity and diligent customer service. I apologize for the misunderstanding and have a wonderful holiday season.”
Please let us know if there is anything else we can do for you. Thank you so much for your support and understanding, wishing you a wonderful holiday season as well!
easy ordering and quick shipment
15 listopada 2023
Great seasoning for steak and chicken!
27 października 2023
It’s a Christmas…
It’s a Christmas present to my barbecue crazy son-in-law. I came fast and packaged nice. I give you an update after Christmas.
20 listopada 2023
I ordered 4 bottles of the miso do not…
I ordered 4 bottles of the miso do not care for it at all.
19 listopada 2023
Odpowiedź od Bachan's
Hi Corrine, thank you for your feedback. We are thankful you gave the Miso flavor a try and sorry that it wasn't to your liking. We hope you will consider exploring different ingredients/ dishes to find the right balance of flavors for you. Please reach out to us at support@bachans.com if there is anything else we can do for you. Thanks again, we truly appreciate your time in providing this review.
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