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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We love Bachan’s Japanese BBQ sauce - especially the Miso and Yuzu flavors. I lived in Japan for 23 years and I can attest to the authenticity of this sauce and the flavors! I’m definitely a loyal cus... Zobacz więcej

Oceniono na 5 z 5

I have always liked this Japanese barbecue sauce in its variety of flavors! By accident, I used it as an ingredient to cover up a mistake I had made, and it turned out to be the missing link in my que... Zobacz więcej

Oceniono na 5 z 5

We love Bachan's original sauce and I was so excited to see a gift set come available for Christmas. Based on other reviews, I see I'm not the only one who experienced a hiccup in deliveries. I reache... Zobacz więcej

Oceniono na 5 z 5

Tried Bachan's new Miso flavor BBQ sauce this time. Wow, it's yummy! My friends love the Miso flavor with stir-fry veggies, tofu and Shiitake mushrooms as well. It also made quick and tasty salad dr... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca przypraw

Napisane przez firmę

Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Hello

Hello,
Still waiting for my Xmas gift order.
If you were expecting the volume increase, why not prep. Or were you just building new income from orders to purchase what you needed to get raw ingredients for manufacturing fill…

I’ve been in food industry for 40+ yrs… seen this pattern a little more than I’d like to.

Hope to receive your order soon.

Kindest
Doug S

23 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hi Doug, thank you for your message, we here at Bachan’s are always listening to our customers to implement improvements when we can. We are so sorry for the delay, due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped and tracking indicates that it has also been delivered! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.

Oceniono na 5 z 5

Product was beautifully wrapped and…

Product was beautifully wrapped and shipped promptly. Unfortunately, I ordered two gifts and only 1 was Shipped . I sent an email stating such and was credited IMMEDIATELY .

Overall a very good experience and love
Their product
And service .

24 listopada 2023
Oceniono na 1 z 5

Still have not received my package

Still have not received my package. Got an email saying it was delayed

23 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hi Jenifer, thank you so much for your message and we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As soon as we knew of this situation, we proactively sent out an email explaining the situation. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.

Oceniono na 1 z 5

We haven’t received our shipment yet

We haven’t received our shipment yet. Very little information was given about when we would receive it. Seems odd to ask for a review when the shipment wasn’t been received.

27 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hi Maythew, thank you so much for your message and we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We sent out an email explaining the situation, perhaps it went into your spam folder? We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.

Oceniono na 1 z 5

Do not order from Bachan’s directly!!!

Do not order from Bachan’s directly!!! I ordered the 4 bottle Black Friday deal and I still do not have what I ordered, but I get this email asking me how I like the products?!?! Ha ha ha!! What a joke!!! I’m giving them one more day for the product to arrive after that I’m disputing the charge!!
This is BS!!

26 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hi Gregory, thank you for your message, we here at Bachan’s are always listening to our customers to implement improvements when we can. We are so sorry for the delay, due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.

Oceniono na 1 z 5

Never received my order and no…

Never received my order and no communication with me.

26 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hi Jamie, thank you so much for your message and we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We sent out an email explaining the situation, perhaps it went into your spam folder? As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!

Oceniono na 1 z 5
Logo Bachan's

Odpowiedź od Bachan's

Hi Donna, thank you so much for your message and we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers and have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!

Oceniono na 1 z 5

Can’t really rate this as I have not…

Can’t really rate this as I have not received my box yet

26 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hi Jessica, thank you for your message and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped and you should be receiving it soon! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!

Oceniono na 5 z 5

I ordered the gift pack of assorted…

I ordered the gift pack of assorted Bachan’s sauces as a Christmas gift for someone. The ordering process was easy and shipping and delivery (to Hawaii) was very quick. Everything was well packaged in the gift box. I am sure that the gift recipient will enjoy the quality and variety of sauces included. I enjoy the original Bachan’s sauce and have purchased numerous bottles from Costco, so I know Batchan’s quality is great.

21 listopada 2023
Oceniono na 1 z 5

Still haven't received my order

Still haven't received my order. Not happy with the delay.

25 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hi Clarence, thank you for your message and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped and you should be receiving it soon! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!

Oceniono na 2 z 5

Disappointed

One of the bottles apparently on back order, so I have not received it yet.

25 listopada 2023
Logo Bachan's

Odpowiedź od Bachan's

Hello Neil, thank you so much reaching out and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. Our Support team will reach out to provide further assistance. Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.

Oceniono na 5 z 5

Tried Bachan's new Miso flavor -we LOVE it!

Tried Bachan's new Miso flavor BBQ sauce this time. Wow, it's yummy! My friends love the Miso flavor with stir-fry veggies, tofu and Shiitake mushrooms as well. It also made quick and tasty salad dressing by simply mixing mayo. It became our favorite flavor now.

25 listopada 2023

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