We were looking to use this system as our new CRM but the service has been very bad making comments we don't normally work with smaller businesses, even though we are growing. Arranged a 2nd demo that... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It is the slowest system I have ever used. Trying to do anything, add a new booking, update someone's availability on the planner. Every task takes around 5 minutes, even basic tasks. The support st... Zobacz więcej
Helpful friendly staff, we are new to affinity and am frustrated on some of the training videos, to edit cv i followed instructions, never mentioned if in adobe u can't edit in way video described.... Zobacz więcej
Reakcja na opinię
The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
[LEGACY ACCOUNT; FOR ALL UP-TO-DATE REVIEWS PLEASE CHECK THE IKIRU PEOPLE ACCOUNT] Voyager Software, the leading UK recruitment software, is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc listed on the AIM Market of the London Steck Exchange. Solutions cover all aspects of recruitment - permanent recruitment, contract recruitment & temporary recruitment (including back office for timesheet processing, pay & bill, management reporting). We pride ourselves on our service & support and are always striving to improve our customer experience.
Dane kontaktowe
12 Cedarwood, Crockford Lane, Chineham Business Park, RG24 8WD, Basingstoke, Zjednoczone Królestwo
- +44 (0)1256 845000
- hello@ikirupeople.com
- voyagersoftware.com
Inni użytkownicy przeglądali również
Odpowiedź od Voyager Software (now Ikiru People)
Glad we could help Claire. And thanks for taking the trouble leaving your review.
Great professional and knowledgeable…
Great professional and knowledgeable support, an instant answer to my question
11 września 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Great to hear. Thanks for leaving the review!
Always super helpful
Always super helpful, even to a complete technophobe!
11 września 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks Sally. We always try to remember that the users of our software are recruiters not technologists so we're always here to help!
All good so far.
10 września 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks Dagmara - great to hear from such a brand new customer!
A first class service
The Voyager support team are professional, knowledgeable and prompt in responding to queries and issues. We would highly recommend the system as an integrated solution for our industry; it has streamlined and simplified the way we manage and deliver our services.
10 września 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thank you for leaving this review Rebecca. We're delighted to hear the positive impact we're making for you. This is exactly our aim and we hope it helps other recruitment businesses decide to look into what we can offer for their businesses.
Nothing bad to say!
Dealt with James who helped with an issue on our voyager database.
Although the issue wasn't dealt with very quickly, James was very helpful and explained everything clearly in good detail.
I believe he will be an asset to the company.
2 września 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks for your feedback Jordan. We're sorry it wasn't resolved immediately when you called - but for the benefit of others reading this review, we would like to note it was resolved later that same afternoon.
very patient and nice
2 września 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Many thanks for your comments.
James was very quick and helpful :)
29 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks Sammy. Will let James and his manager know too.
Great Service from Keith as always.
29 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks Arfan. We'll make sure Keith and his manager know as well!
Excellent service and easy to you use
Excellent service and very easy to use.
We've also been very impressed with the thorough training received.
So far Voyager is exceeding our expectations and we're delighted with our new database.
26 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thank you Emma. It's great to get a reviews from both new and existing customers. We hope you'll be a happy customer for many years to come.
Overall Voyager is very detailed and…
Overall Voyager is very detailed and requires a lot of time in order to get thing precise. Compared to our previous system, Voyager definitely goes into more detail, regarding the interview process, raising jobs and placements.
I enjoy it more, however it does take a while to get from one bit to another, which is fine for us Admins, although consultants have told us it takes a lot more time.
22 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Many thanks for the review.
Fast and efficient support
22 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks Gail!
A great team
The Support team (in fact the whole Voyager Team) are always happy to help and quick to respond.
19 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks for the feedback David. We do believe our people and our customer relationships are as much as important as our software itself so this feedback is great to receive. Much appreciated.
Prompt answer and problem solved very…
Prompt answer and problem solved very efficiently!
12 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks Ilze.
Quick response time
Quick response time. Didn't give me the answer I was hoping for, but that was due to the system not having the function I required!
12 sierpnia 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks for the review Abbie. Great you got the answer quickly, but a shame it wasn't the one you were after. We'd love it if our solutions could do everything. Rest assured that when we find new ideas or requirements from our customers, our product team reviews them for potential future inclusion.
Odpowiedź od Voyager Software (now Ikiru People)
Thank you KR. Glad it was sorted so quickly.
Resolved the issue quickly
26 lipca 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Thanks for the feedback Gary. Always appreciated and glad it was all sorted quickly.
The technical support people in…
The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would have moved to a different product.
24 lipca 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Hi Diana. Thanks for the review. Whilst your comment on our support team is great to hear, we're sorry to hear you're finding the current version is less user friendly for your requirements. Unfortunately the old version reached end of life some time ago and was no longer supportable.
Its most frustrating dis-engaging software on the market.
It is the most frustrating dis-engaging recruitment software on the market.
19 lipca 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Hi Phil, we appreciate your time on the phone subsquent to this review and will work with you to see if we can overcome some of the process frustrations you're having.
It was sorted in a timely fashion
It was sorted in a timely fashion. But as an organisation we need to know what caused it. This was not divulged to us despite me asking for the reason.
17 lipca 2019
Opinia niezależna
Odpowiedź od Voyager Software (now Ikiru People)
Hi Uma. Thanks for leaving the review and glad it was sorted quickly. We'll ask our support team if they can advise any further on the cause and come back to you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.