vouchercloud app & website Recenzje 2095

Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Used an offer to purchase tyres with the promise of a voucher if I purchased. No confirmation of reward, had to email customer services who said it could take up to 120 days to validate & verify my... Zobacz więcej

Oceniono na 5 z 5

Through using Vouchercloud I've been able to save money on getting my car serviced and MOT'd. It's always worth checking out the deals before making a purchase as there are so many deals to choose f... Zobacz więcej

Oceniono na 5 z 5

My go to site everytime to save money and get amazing deals. Site is very easy to use and rewards come through very quickly, brilliant service highly recommended

Oceniono na 4 z 5

Used the link to order with Dunelm and £15 GC did not appear in pending so I emailed customer support who advised it would take 120 days to receive my GC. Customer service emails with Kavitha.O were e... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 32% z negatywnych recenzji

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Oceniono na 4 z 5

Amazon

Amazon, for me is a lifeline. The availability is endless & the delivery is so reliable. Many thanks 🙏

3 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Don't expect vouchercloud to pay up

I received an email today thanking me for using Vouchercloud's discount and asking for a review. Thing is, I never actually received the offer. This is the SECOND time I’ve lost out on £60 when buying insurance through Vouchercloud.

On 24 February, given experience, I followed very precise steps: deleted and reinstalled Chrome, logged in to vouchercloud, accepted all cookies, activated the offer, clicked through to MoneySavingSupermarket, accepted all cookies again, clicked through to insurer's website and completed the purchase. The next day, Vouchercloud claimed the activation had expired because I hadn’t made a qualifying purchase within 24 hours — which simply isn’t true.

I don’t have the energy for another long back-and-forth where I provide endless evidence only to be told the tracking failed somehow and there is nothing they can do and to add insult to injury, then offered a token £5 as a goodwill gesture. I rarely have issues with TopCashback or Quidco, and when I did once, they honoured the offer immediately with proof of purchase. Use at your own risk.

24 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Don’t bother!!! I’d give 0 stars if it were possible!

Don’t bother!!!
Absolutely terrible website. I recently booked a trip with Stena line and found on voucher cloud that I could get a £35 voucher with £240+ spend with Stena. I activated my reward and clicked on the link available which took me to stena’s website. I then purchased straight away, less than 15 minutes after receiving the activation link. I waited a few days but hadn’t received an email to say the reward had been tracked so I looked on my account and it showed expired as I hadn’t used it within 24 hours.

I emailed asking for assistance as something had clearly gone wrong. I was asked to send in screenshots which I did but was then told that nothing can be done because it didn’t track. The excuses were either me browsing incognito, not accepting cookies or having blockers in place. None of this is correct as I made clear to the email advisor. So I’ve now lost out on this voucher because of VoucherCloud’s terrible website and they are refusing to do anything about it.

So don’t waste your time because it clearly doesn’t work!

24 lutego 2026
Opinia niezależna
Logo vouchercloud app & website

Odpowiedź od vouchercloud app & website

Hi Christie,

Thank you for getting in touch. I'm really sorry your reward did not go as planned. Unfortunately when it doesn't track we don't earn commission in order to fund the gift card.
You can check our FAQ's for more information on our reward. https://www.vouchercloud.com/faq

Kind regards,
VC team

Oceniono na 1 z 5

AVOID, you won't get the cashback

I am normally pretty aufait with cashback sites but Vouchercloud take the proverbial. 'Your transaction will take a random length of time to go payable, we may then send an email to your spam after which you have a very short period to claim it otherwise we will just keep the commission'. In the UK best practice is that vouchers remain valid for at least 2 years and yet vouchercloud seem to think that a few weeks is all they need to make them valid for. And then if you complain they hide behind their T&C, say 'FU Customer' and pocket the commission.

In theory they pay good rates - in practice it is AVOID AVOID AVOID

1 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible experience

Terrible experience. Followed all guidelines to get a £60 voucher for taking out home insurance. Received nothing so contacted them, only to be told that my purchased didn’t track so I cannot have the £60 voucher. Complete rip off. I’m very disappointed as I could have used my usual cash back site whom I have no issues with at all.

18 lutego 2026
Opinia niezależna
Oceniono na 2 z 5

Trackers don't track

Their voucher code trackers that they offer via the Groupon website don't track. Never had an issue with other Cashback offers - they claim that they won't pay because an ad blocker could've blocked it. Pretty poor service considering that I provided proof of purchase, and other websites like Topcashback have no issues tracking my purchases...

Update: Be persistent - after complaining they approved my voucher

16 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Avoid

Avoid. I rarely have tracking issues with purchases, but other cashback sites do whatever they can to help in case of issues. Despite being polite, Vouchercloud just refer to t&c and then reject any further help if your purchase doesn’t track. Take a gamble using them and hope tracking works, or better still use a better cashback site.

28 stycznia 2026
Opinia niezależna
Logo vouchercloud app & website

Odpowiedź od vouchercloud app & website

Hi Ian,

I’m truly sorry to hear about the frustration regarding your untracked purchase. I understand how disappointing it is to miss out on a reward you were expecting.

To give some context, Vouchercloud operates by passing on a portion of the commission we receive from brands back to our users. If a transaction doesn't track on the retailer's end, they don't fulfill that commission, which unfortunately means we have no funds to issue the gift card.

We hate missing out on rewarding our customers as much as you hate missing out on the perk. Check out our FAQ for more information on our rewards.
https://www.vouchercloud.com/faq

Kind regards,
VC Team

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