Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Downright disappointing. After ordering an item on their web page's 3-7 day's shipping guarantee (7 working days ago!) I have received no tracking number - despite their promise to do so by emai... Zobacz więcej

Oceniono na 5 z 5

My second highly rated Purchase!!! Bought a Pixel 7 Pro from Supero.co.nz on Monday 15th of March. Shipped Thursday, arrived in New Zealand on Sunday (unfortunately DHL was slow in delivering from Au... Zobacz więcej

Oceniono na 5 z 5

Initially was skeptical with ordering from Supero but so far very the experience has been excellent!!! Ordered the Google pixel 6a. Shipping was slightly delayed due to Chinese new year. Good communic... Zobacz więcej

Oceniono na 5 z 5

Was skeptical at first because of their low prices and what other reviews said!!! However ordered a Sony Xperia Pro-I on Tuesday, shipped on Friday (coming from Honk Kong) received on Monday afterno... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

View top 10 reasons to buy from us, including reviews from other websites: http://supero.co.nz/why-supero/


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Another happy experience

Delivered within timeframe advised, product as described and working well. Second purchase I have made, and have yet to be disappointed.

24 sierpnia 2024
Oceniono na 1 z 5

Stay clear, they don't respond if you contact them :-(

I thought this was a great place. Unfortunately this is not the case. I purchased a phone from them 2yrs ago, messaged through their website and emailed several weeks ago now and have had no response from them whatsoever. So disappointing!! Stay well clear, sadly, they ignore you if you get in touch.

27 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I had an extremely disappointing…

I had an extremely disappointing experience with Supero. After ordering a phone, not only did the product fail to arrive, but the company completely refused to communicate with me. They made repeated promises about providing a tracking number, but that never materialized. Every time I followed up, I was ignored altogether. To make matters worse, the delivery times they promised were missed with no explanation or apology. I would strongly advise anyone to avoid this store. This level of service is unacceptable.

9 września 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible communication

Terrible communication, no courier updates. Really hard to get any information, almost applied for a full refund. Was a bit of a headache of an experience. Good prices but the hassle isn’t worth it.

26 kwietnia 2024
Oceniono na 2 z 5

Any ideas

Well... I couldn't figure out why I couldn't see the option to turn off the camera sound on my pixel7 pro... YouTubed, Google searched...Turns out the phone I was sent was intended for Japan region I am in NZ...so what you say well looking on other forums you cannot turn this feature off if in Japan...which is really annoying...I have emailed them to see if they have a work around for it cause I thought it was not an option for the country I was in...but alas tumble weed...some would say crickets..a colleague of mine has the same phone and a techy and was able to fine this information out for me..his option is visible but his intended region is Aus, Us and another country... bit disappointed to be honest cause I love it! But what else am I not seeing given the phone is intended for Japan:(

9 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Lens Purchase

Lens Purchase, was great and was shipped in a timely manner.

Product was great and has worked very well!

Overall very happy with the purchase.

Thanks

10 kwietnia 2024
Oceniono na 1 z 5

Terrible Customer Support

Started having problems with my phone a few months after purchase. Emailed multiple times to ask about warrantee with no response. Tried calling the number supplied on their website and it just has an automated voice saying they can't take your call and to email them. You'll probably get your product, but if there is an issue good luck!

6 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Buy your products elsewhere.

Appalling, honestly what does it take to provide basic communication with the buyer especially when they're purchasing an expensive product. Had to constantly follow up with customer service if you want to call it that to get updates of which I have had to send multiple emails to even get a reply. Still no updates to where the product is or even a tracking number. Still waiting for delivery a month later.

25 marca 2024
Oceniono na 4 z 5

Excellent product as described, communication subpar

This phone is simply superb (Pixel 8 Pro). I got the Japanese version from Supero. I checked on the Google Japan website using Google translate and it's a genuine phone. The camera shutter noise is the only main difference and that is not even a minor bother. Supero delivered the product in the timeframe specified, however their communication was subpar, in fact very very little and tracking did not start until a week after the order was processed. Team Supero, please take these comments as constructive as you have a lot to offer and communicating in a better fashion will help consumer trust, cheers, Steve

20 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Supero delivered

Ordered my phone, had it arrive in only a few working days. This is the second phone I've ordered through Supero. No problems either time. I will not hesitate to get my next phone through them.

1 lutego 2024
Oceniono na 1 z 5

Multiple shipping times stated was not met

Shipping time stated was not met. Answered some of my emails. Two subsequent shipping date assurances were not met. Only when I raised a dispute with PayPal did I get eventually the shipping information which said it had been arranged and shipped days before. Would have been nice to know. In the mean time thinking this was dodgy I had bought another elsewhere which turned up well before this. It eventually did arrive. Worth returning then? On that experience no.

1 stycznia 2024
Opinia niezależna

Doświadczenie Trustpilot

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