We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We recently bought a sofa with the help of Patty, and she was exceptional. She listened to what we wanted, showed us all our options without any pressure, and helped us verify measurements. We left to... Zobacz więcej
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Found what we were looking for in style, colours, comfort & price. Summary emailed to home as final check before ordering online . Excellent assistance at store to make ordering easy when ready to pro... Zobacz więcej
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The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Zjednoczone Królestwo
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic service from Pati
Fantastic service from Pati
Everything explained all questions answered
11 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for sharing!
Great experience from the team member…
Great experience from the team member Alisha. Patient and helpful.
Much appreciated.
11 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for awarding us 5 stars!
Welcoming
Welcoming, staff very friendly,
We dealt with a very welcoming and charming young man named Harrison couldn't have been happier dealing with someone else, he was himself but in a professional manner and wasn't pushy in anyway which was really nice as I find alot of sale reps are he helped us make our decision very relaxing and with no hesitation from us.
Highly recommend this guy, it was a pleasure meeting him,
He deserves a nice bonus
Thanks Harrison.
30 stycznia 2026
Odpowiedź od Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊
Friendly and knowledgeable staff made…
Friendly and knowledgeable staff made the purchase easy
7 marca 2026
Odpowiedź od Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The store assistant answered all my…
The store assistant answered all my questions and was helpful in explaining how the warranty etc works.
7 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for sharing your experience Debra!
Great customer service
We were greeted when we entered the store. Asked if we had been before and if we needed help to ask. Alisha came over a few times and told us where to find the other items in that range without being pushy. She was very helpful and we received great customer service and was one of the reasons we bought our new sofa from you
7 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for choosing Sofology!
Odpowiedź od Sofology - Wednesbury
Thank you for awarding us 5 stars!
Pati was really helpful and supported…
Pati was really helpful and supported with choosing the right colour.
6 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
Excellent sales person, not pushy at all.
Very helpful sales person.
Was able to find the correct product for me.
4 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for awarding us 5 stars Sue :-)
Odpowiedź od Sofology - Wednesbury
Thank you for awarding us 5 stars :-)
Thankyou Patrycja (Pattie)
Patrycja (Pattie) is extremely friendly, helpful and professional and provided absolutely superb assistance over numerous previous visits and then finally again today when we purchased our new sofa.
Thank you Pattie!
1 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for awarding us 5 stars Matthew, we apprechiate it.
Good service
Good service - not pushy at all.
Patrycja Was great, informative and very helpful. Lovely customer service skills.
Thank you 🤩
1 marca 2026
Odpowiedź od Sofology - Wednesbury
Thank you for choosing Sofology!
Excellent service by staff specially…
Excellent service by staff specially Raj. Decent price,Defo recommend this place.
28 lutego 2026
Odpowiedź od Sofology - Wednesbury
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Helpful staff
Show room was very spacious and clean
Very helpful staff, Harrison was very informative, pleasant and nit too pushy.
Ordering was a breeze.
28 lutego 2026
Odpowiedź od Sofology - Wednesbury
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Navigated the key points of the sofa Vs…
Navigated the key points of the sofa Vs my needs and requirements
22 lutego 2026
Odpowiedź od Sofology - Wednesbury
Thank you for choosing Sofology
Exceptional Customer Service
From the moment I walked in to the purchase, the experience of buying my new sofa was outstanding. The customer service was exceptional—attentive, professional, and genuinely helpful. Pati in particular went above and beyond. She was incredibly friendly, knowledgeable, and thorough, making sure every detail was covered and that I felt confident in my purchase. It’s rare to receive service at this level. I’m absolutely delighted with my purchase and the overall experience!
23 lutego 2026
Opinia niezależna
Odpowiedź od Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Odpowiedź od Sofology - Wednesbury
What an amazing review, thank you so much for taking the time to write this 😊
We were greeted as we walked in then…
We were greeted as we walked in then left alone to wander around the store. Assistant was very polite & explained everything to us about our purchase
22 lutego 2026
Odpowiedź od Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Raj from Wednesbury store was very…
Raj from Wednesbury store was very helpful with helping us choose the perfect sofa. Thank you Raj.
21 lutego 2026
Opinia niezależna
Odpowiedź od Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raj. Have a great day 😊
Odpowiedź od Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Pati, we will make sure to pass this on! Have a nice day.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.