Lauren at Solofology Speke was great, she gave me time to have a wander around the store before I came back to the Alder sofa I had chosen, she was also patient whilst I decided if I wanted to add a f... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The staff were great , especially Rebecca- I was in numerous times before purchase and she was absolutely great - a real asset . James was also great on purchase day . The staff are very good - not pu... Zobacz więcej
Reakcja na opinię
We cant thank sofology enough for helping us choose the perfect sofa for our family. Staff where incredibly knowledgeable and friendly which made the process much easier
Reakcja na opinię
Wonderful experience with Sofology, Speke! The whole staff team were wonderful, and James was amazing helping us through the sofa process. As a first time sofa buyer, James explained how the process w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Zjednoczone Królestwo
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really great experience
Really great experience. Stephen couldn't be more helpful, quick service and great knowledge!
25 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service, choice and quality.
Your assistant, Rebecca, went out of her way to be helpful. She took her time and showed us the full range of items that she thought would fit our needs and the range of covers available. I have never shopped with Sofology before, but I would certainly do so again.
25 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
New sofa
Excellent service from start to finish
Explained everything for us would highly recommend
20 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Staff member Amy was very helpful…
Staff member Amy was very helpful nothing was too much trouble for her . Explained everything in great detail very professional.
22 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Odpowiedź od Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very informative
Very informative, Sean was very knowledgeable and helpful with our queries answering all our concerns.
Can't wait for our new sofa and chair to be delivered.
20 października 2025
Odpowiedź od Sofology - Speke Liverpool
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Odpowiedź od Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The only down side is not being able to…
The only down side is not being able to pay any cash in store
19 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Peter was excellent helpful not at all…
Peter was excellent helpful not at all pushy !
13 października 2025
Odpowiedź od Sofology - Speke Liverpool
Thank you for sharing :-)
Odpowiedź od Sofology - Speke Liverpool
Thank you for awarding us 5 stars Gemma!
Staff were amazing and welcoming
Staff were amazing and welcoming. Helped and answered any questions we had.
13 października 2025
Odpowiedź od Sofology - Speke Liverpool
Thank you for your wonderful review! We're delighted that our staff made you feel welcome and assisted with your questions. Excellent customer service is our priority, and we're glad we met your expectations. If you need anything in the future, please reach out. We look forward to seeing you again at Sofology!
Helpful, patient & understanding
Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.
12 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick and easy to order
Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!
12 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Odpowiedź od Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff name of the person…
Helpful staff name of the person helping was Stephen from the Speke branch
10 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Odpowiedź od Sofology - Speke Liverpool
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Stephen Wood was very patient and kind…
Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.
6 października 2025
Odpowiedź od Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent experience
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.
Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.
5 października 2025
Odpowiedź od Sofology - Speke Liverpool
What an amazing review, thank you so much for taking the time to write this 😊
Odpowiedź od Sofology - Speke Liverpool
Thank you for sharing your experience!
Odpowiedź od Sofology - Speke Liverpool
Thank you for choosing Sofology :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.