Sofology - Rugby Recenzje 

1527
•
Wynik TrustScore: 5 na 5

4,9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )

Reakcja na opinię

Oceniono na 5 z 5

Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.

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Oceniono na 3 z 5

Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1527)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 841

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Lisa was excellent

Lisa was excellent. True expert and utterly professional!

14 lutego 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Great experience Jodie at the Coventry…

Great experience Jodie at the Coventry store was really helpful when choosing my sofa’s thanks again Andy

11 lutego 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you for your review. Another great review for Jodie, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Concise,accurate information

Concise,accurate information.
A friendly and knowledgeable sales person.

Excellent service.

11 lutego 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

BART was very helpful

BART was very helpful

8 lutego 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Painless purchase

Lloyd was super helpful, not pushy at all and had the perfect level of humour that made us feel relaxed. On our 2nd visit we made the purchase which was simple and straightforward. Lots of information offered and great advice for plumping the cushions !

7 lutego 2026
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Odpowiedź od Sofology - Rugby

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience with us. Your feedback means a lot to our team, and we are delighted to know that you were satisfied with our service. If there is anything else we can assist you with in the future or if you have any questions or suggestions, please don't hesitate to reach out. We're always here to help and look forward to welcoming you again.

Oceniono na 5 z 5

Friendly and Professional staff

staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional.
We were offered the opportunity to shop around at other furniture stores in the Rugby retail park, which we did, but obviously came back. Definitely would recommend the Rugby Sofology.

31 stycznia 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Great Staff at the Rugby Store

The team at Rugby (particularly Lisa) were extremely helpful. The store had a great variety of sofas to try and out they struck a good balance between letting us explore the store but being on hand to help us when we needed it. We went to a few different Sofa places but Sofology was the best. This will be where we come first next time we're looking for a sofa.

31 stycznia 2026
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Odpowiedź od Sofology - Rugby

What an amazing review, thank you so much for taking the time to write this 😊

Oceniono na 5 z 5

Great service

Great service, fully informed and helpful staff.

Thank you to Bart

1 lutego 2026
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Odpowiedź od Sofology - Rugby

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

First class customer service from Jodie

We recently purchased our new sofas from Sofology and had a fantastic experience thanks to Jodie. She provided first-class service from start to finish, making the whole process smooth and stress-free. Jodie was incredibly knowledgeable, patient, and really took the time to help us find the perfect fit for our home. We couldn’t be happier with the service and highly recommend asking for her if you're visiting.

1 lutego 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

Great Experience at Rugby

We went to the Rugby store. The staff were courteous, helpful and friendly. Nothing was any trouble and everything was explained clearly. We are especially grateful to Bart who walked us through every step of the process.

1 lutego 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Great experience

Welcomed on entry to the store but not hassled by the staff, we were left to browse with help on hand if needed, once we had decided on our purchase the salesman was really good, not pushy. The purchase was easy.

31 stycznia 2026
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Odpowiedź od Sofology - Rugby

Thank you for awarding us 5 stars!

Oceniono na 5 z 5

Brilliant experience!

Very pleasant experience in store! Very helpful but not over bearing. Once we were agreed on our choices Frankie was very helpful got us through the purchasing of our sofas very smoothly. We had a very good experience and would highly recommend to anyone wanting to purchase a new sofa. Plenty of choices in store. We can’t wait for our new sofa to be delivered.

31 stycznia 2026
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Odpowiedź od Sofology - Rugby

Thank you so much for your recommendation!

Oceniono na 5 z 5

An amazing sales assistant who helped my 90 year old mum in finding the perfect chair for her. Nothing was to much bother and everything was explained clearly.

Shop spaced out beautifully with a good selection of chairs and quality fabrics. No pressure from sales assistant but they were very knowledgeable about the products. My 90 year old mum was looked after well and left the shop singing sofology's praises. Thank you

25 stycznia 2026
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Odpowiedź od Sofology - Rugby

We are so happy to hear that your mum found her perfect sofa. Thank her from us for choosing Sofology!

Oceniono na 5 z 5

Lisa and Bart have been wonderful!!

Lisa and Bart have been wonderful!!! We absolutely loved the experience of booking the sofa. Lisa is a gem. She has made sure we got what we liked. Bart has been lovely and understood our preferences and helped us. Thanks both!

25 stycznia 2026
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Odpowiedź od Sofology - Rugby

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

Really helpful and easy to choose and order

Really helpful, pleasant advice.
Explained everything in high detail. Big thank you to Justin, super service

25 stycznia 2026
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Odpowiedź od Sofology - Rugby

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Oceniono na 5 z 5

Relaxed no pressure environment- it…

Relaxed no pressure environment- it makes for a much better shopping experience. Plenty of staff around if you need them but plenty of space to work your way around the show room, we didn’t have an intention of buying on the day but felt right.

24 stycznia 2026
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Odpowiedź od Sofology - Rugby

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 4 z 5

Positive experience

Helpful staff without being intrusive, well laid out store. Good selection of Sofas.

Disappointing to be charged delivery as an extra on a large cost item. Deducted a star for that.

24 stycznia 2026
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Odpowiedź od Sofology - Rugby

Thank you for your kind feedback about our store, range, and team - we really appreciate it. Regarding the delivery charge, this is set separately to ensure we can provide a dedicated, professional delivery service, including careful handling, transport, and delivery into your room of choice. Keeping it separate also helps us maintain transparent pricing on our products, rather than building delivery costs into every item. We do appreciate your comments and will certainly take them on board. Thank you again for taking the time to leave a review.

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