Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... Zobacz więcej
Reakcja na opinię
We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... Zobacz więcej
Reakcja na opinię
Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
218 Bradford Road, Batley, WF17 6JL, Batley, Zjednoczone Królestwo
- 03444828282
4,8
Doskonała
301 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Zak was really helpful all the way…
Zak was really helpful all the way through from selecting the right sofa to finalising over the phone.
31 grudnia 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Super helpful staff and they couldn’t…
Super helpful staff and they couldn’t do enough even when I’d changed my mind on the sofa I was buying
28 grudnia 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing Experience and customer service…
Amazing Experience and customer service from Zakaria
30 grudnia 2025
Odpowiedź od Sofology - Redbrick Mill
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Zak and Yameen were excellent in their…
Zak and Yameen were excellent in their customer service, very friendly and lot of knowledge they went above and beyond
We were very undesisive to buy a corner sofa or 2 and a 2 or a 3 seater we took measurements down to them to see which one would fit in our living room.
They came to our house after work to measure up what would fit to make sure we buy the right size sofa.
We went to a few sofa retail shops but the service we got from these 2 was at another level.
After that we decided if buy sofa then we will buy from these guys.
29 grudnia 2025
Odpowiedź od Sofology - Redbrick Mill
Thank you for sharing your experience :-)
Thank you zak
Excellent customer service delivered bu
zak! He understood our vision and made it into a reality!
14 grudnia 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for your review. Another great review for Zak, we will make sure to pass this on! Have a nice day.
Great customer service
Great customer service, good delivery time expected, can’t wait for them to arrive before Christmas!
7 grudnia 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Harriet was really helpful
6 grudnia 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 4-star review!😊
Poor experience
My item was supposed to be delivered a week ago. No help to date from the customer service team re follow ups. Am in the dark about the status of my item which was a big ticket item
31 października 2025
Odpowiedź od Sofology - Redbrick Mill
Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.
What a great experience from visiting…
What a great experience from visiting the store and browsing Zach was fantastic and very knowledgeable and helped me choose the correct piece to suit my home . I returned to store to order and dealt with a young man called Ash who processed my order he was so lovely from start to finish what a great team they are
20 listopada 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service and friendly
The staff were friendly and professional, they were also thorough and professional.
22 września 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Harriet Booth was exceptional in…
Harriet Booth was exceptional in handling our enquiry and made the process so easy and dealt with us in a very gracious manner
4 listopada 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harriet. Have a great day 😊
Highly recommend
We struggled to decide on colours and exactly what we wanted. Ash was very patient and helpful, highly recommend!!
26 października 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Guy who served me upstairs deserves…
Guy who served me upstairs deserves some credit good guy dealt with me well
8 października 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really helpful and friendly
Really helpful in store, nothing was too much trouble, Yamin was super helpful. I had to call back on the phone after I'd checked measurements and again really helpful & friendly. Very slick process.
5 października 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Great service and advice given…
Great service and advice given regarding sofa choice
5 października 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Harriet was lovely and very informative…
Harriet was lovely and very informative without being pushy
1 października 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic employees Maxine & Harriet at Redbrick Mill
Our experience was made great due to your showroom employees Maxine and Harriet who were exceptionally helpful. They have superb knowledge of all the products on sale which is a credit to them, along with being both friendly and delightful. They are an asset to Sofology at Redbrick Mill.
Kind regards and a big thank you from Sue and Brian (and Gyp!)
27 sierpnia 2025
Odpowiedź od Sofology - Redbrick Mill
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Customer service was excellent,very…
Customer service was excellent,very friendly member of staff who was very knowledgeable about the item I wanted to purchase.I needed someone to guide me along to the choice I would make. So pleased she came to help me. Would highly recommend to anyone.
21 września 2025
Odpowiedź od Sofology - Redbrick Mill
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Doświadczenie Trustpilot
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