Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 4A, Forbury Retail Park, RG1 3JD Reading, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amber gave me excellent service, went above and beyond expectations in terms of helping me find a sofa that would fit my space, given that I am quite far from the store we did this remotely. I also pr... Zobacz więcej
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A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Zobacz więcej
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I thought I knew what I was looking for however the expert guidance and no pressure help made the decision easier. I found the showroom and available options fantastic, especially the lifestyle range... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely friendly shop,
Lovely friendly shop,
No pressure and was very relaxed made us feel very welcome.
Was great staff members and we bought our sofa :)
25 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you for taking the time to leave a 5-star review!😊
Odpowiedź od Sofology - Reading
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Enjoyed my sofa shopping experience…
Enjoyed my sofa shopping experience with Sofology, I went three times to whittle down which one I wanted and every time the staff were welcoming and friendly, offering me a cup of tea while I sat on sofas to find the right one. Amber and Faran in particular were really good. They don't work on commission so I was sparred the sales pushing tactics, which made the experience better. I felt they worked with me to find the right sofa. Would recommend.
24 stycznia 2026
Odpowiedź od Sofology - Reading
Hi Mike, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Amber was friendly and very helpful
Amber was friendly and very helpful. She explained everything clearly and was very informative, in a relaxed atmosphere. We found her description of the care and maintenance of our new sofa to be very useful.
24 stycznia 2026
Odpowiedź od Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Amber was fantastic very knowledgeable
Amber was fantastic
Really understood to our needs
23 stycznia 2026
Odpowiedź od Sofology - Reading
Hi there, thank you for your review. Another great review for Amber, we will make sure to pass this on! Have a nice day.
Friendly staff
Staff were very friendly and helpful. Furniture is lovely and not too expensive
23 stycznia 2026
Odpowiedź od Sofology - Reading
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful and knowledgeable and most…
Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch
22 stycznia 2026
Odpowiedź od Sofology - Reading
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Everything was very clear
Everything was very clear and the options were laid out for each sofa. The variety of colours and styles were very helpful in choosing exactly what we needed.
19 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer service
Yasser was fabulous and focused on finding the right product for us rather than upselling or being pushy. Excited to receive our sofa!
22 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you for taking the time to leave a 5-star review!😊
Sofology - Reading
Ali, at the Reading store, was extremely helpful and knowledgeable on the Sofology products that aligned to our requirements.
17 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you for awarding us 5 stars Tony :-)
The sales guy was very helpful and…
The sales guy was very helpful and talked on a personal level.
21 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you for sharing your experience Tim
The customer service was impeccable
The customer service was impeccable. Sarah and Farhan were so helpful and gave great advice. We really appreciated their guidance and kindness, especially as we were the last customers of the day! They didn't rush us, provided all the information we required and left us feeling very happy and satisfied with our purchase.
20 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you for choosing Sofology!
The staff were on hand straight to let…
The staff were on hand straight to let us know a few bits and pieces and the left us to browse which worked really well.
They weren’t pushy sales people like some other shops, which makes you then feel more comfortable in store
17 stycznia 2026
Odpowiedź od Sofology - Reading
We are pleased that you felt comfortable in store Mr Jarvis :-)
Odpowiedź od Sofology - Reading
What an amazing review, thank you so much for taking the time to write this 😊
Odpowiedź od Sofology - Reading
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Over all explaining the product is very…
Over all explaining the product is very nice
15 stycznia 2026
Odpowiedź od Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Reading
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
I have ordered my new sofa....was…
I have ordered my new sofa....was impressed with the quality & style. Looked at many other places which just didn't compare to sofology. Sarah last was very helpful & answered all my questions as have had bad experience with previous leather sofa. Would definitely recommend.
14 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very happy customer
It was very easy to sort out our purchase a member of staff helped us choose the sofa we wanted and the colour he was polite and friendly and very professional I highly recommend this store in Reading
14 stycznia 2026
Odpowiedź od Sofology - Reading
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sales consultant was very polite
Sales consultant was very polite, he listened to what we wanted,& showed us the colours available . He wasn’t pushy. He made us feel relaxed so we could make our own decisions
14 stycznia 2026
Odpowiedź od Sofology - Reading
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
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