The whole experience was so easy the salesmen was very knowledgable and left us to make our mind up unlike the previous shop we visited were we felt under pressure.At Sofology it was all sorted and al... Zobacz więcej
Reakcja na opinię
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The whole experience was so easy the salesmen was very knowledgable and left us to make our mind up unlike the previous shop we visited were we felt under pressure.At Sofology it was all sorted and al... Zobacz więcej
Reakcja na opinię
Wayne was helpful, answered questions and showed us many options but we bought the first sofa we sat on! We did add a few extras like heated seats and insurance so Wayne was upselling. Now we await t... Zobacz więcej
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Mel was really great and spend time with us discussing what we were looking for including fabric, price range and size
Reakcja na opinię
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Zobacz więcej
Reakcja na opinię
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Went to the Norwich branch and Mark was an excellent representative.
He showed and explained to me the different sofas I was interested in.
Even gave my 3 year old a balloon to keep her occupied.
The sofas are of great quality and comfort and Mark helped me choose the one I needed.
Great service
Thank you
Mohamed.

Odpowiedź od Sofology - Norwich
Thank you to Laura from Sofology Norwich, was so friendly and helpful! 10/10 service:)

Odpowiedź od Sofology - Norwich
A very relaxing experience with all points explained and acted upon. This is the second pair of sofas we have ordered from Sofology and the first pair are still going strong. Mel was most helpful. Thank you. Can’t wait.

Odpowiedź od Sofology - Norwich
Our sales person was Marcus, he was extremely knowledgeable and very helpful. No hard sell, didn’t feel obligated to buy.

Odpowiedź od Sofology - Norwich
Great service from the local store when ordering a sofa. Very helpful and knowledgable staff.

Odpowiedź od Sofology - Norwich

Odpowiedź od Sofology - Norwich
Declan at Sprowston was so informative & took the time to explain options, product information, offered coffee, always goes down well with me.

Odpowiedź od Sofology - Norwich
Wide choice of sofas in a pleasant environment where we were not hassled.During our two visits we were served by Mel and? John who were both very knowledgeable and helpful.

Odpowiedź od Sofology - Norwich
Very good customer service from Mel Stevens. Felt very welcomed. Top salesman. Very knowledgable and advisable. Covered all areas about our purchase. Walked away very happy and found what we were looking for.

Odpowiedź od Sofology - Norwich
Lovely experience and looked after by Mark, we purchased from your previously for our holiday let properties along the Norfolk Coast and will continue to do so as we grow our portfolio.
Many thanks
Christopher & Christine
The Charles Elliott Property Co.

Odpowiedź od Sofology - Norwich
We browsed the furniture freely, just informed we could be shown what they look like in different colours on the iPad. Lots of different styles to choose from.
When we had picked the furniture we wanted, Marcus helped and advised us with the purchase. Marcus was very helpful and knowledgeable.

Odpowiedź od Sofology - Norwich
Greeted well on entering the shop. Explanations given to us and then encouraged to walk around the shop and try all the sofas as liked. Not hassled by salespeople but they were readily available to ask any questions to.
Staff all seemed professional. Knew there product and happy to help with any questions. Not rushed whilst there
Sofas all laid out well and looked encouraging to try.
Sofas all appear to be good quality and comfortable.
As we wanted a corner sofa it was explained to us that even though it may not be shown as corner unit most designs could be made into a corner sofa.
Not pressured into buying the extra warranty and cleaning set.

Odpowiedź od Sofology - Norwich
Mark was helpful & friendly. Explained the whole process well.
Thankyou

Odpowiedź od Sofology - Norwich
Both Laura and Mark at Norwich Sofology were exceptionally helpful, and genuinely nice people as well. Five star customer service, thank you both for your help.

Odpowiedź od Sofology - Norwich
What made our experience fabulous was the staff. All were so helpful and supportive and friendly especially Lauren ( Norwich store) who served us and guided us through the process of buying. We cannot express highly enough that Lauren never once pushed us or used any hard sell pressure on us to make a decision or purchase. She was a breath of fresh air and her approach was instrumental in our decision to purchase. It’s so refreshing to feel comfortable and relaxed when looking for something that would appeal to us. She explained everything about the different sofas and had deep knowledge of what would fit / suit our house.

Odpowiedź od Sofology - Norwich
Wayne was great, very helpful and knowledgeable. Looking forward to receiving new sofa!

Odpowiedź od Sofology - Norwich
Customer service was excellent.started withe the very lovely and helpful Laura whom answered every question.
Ordered the following day with Wayne who was very polite and explained everything.was helpful answering more questions.Would recommend the company

Odpowiedź od Sofology - Norwich
Great service from Mel.
He was helpful and knowledgeable but not pushy.
Didn’t hurry us in making a decision over the purchase of the sofa.

Odpowiedź od Sofology - Norwich
Marcus at Norwich store, what a nice guy, very helpful, very thorough with all information. Made our experience very pleasant.

Odpowiedź od Sofology - Norwich
Very friendly staff, no hard sell from Lauren our sales rep. Went through all the ranges to find our exact sofa type and size. Very pleased with the outcome and we are looking forward to receiving our new sofa.

Odpowiedź od Sofology - Norwich
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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