Sofology - Norwich Recenzje 

2108
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Wynik TrustScore: 5 na 5

4,9

Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The whole experience was so easy the salesmen was very knowledgable and left us to make our mind up unlike the previous shop we visited were we felt under pressure.At Sofology it was all sorted and al... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Wayne was helpful, answered questions and showed us many options but we bought the first sofa we sat on! We did add a few extras like heated seats and insurance so Wayne was upselling. Now we await t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mel was really great and spend time with us discussing what we were looking for including fabric, price range and size

Reakcja na opinię

Oceniono na 5 z 5

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2108)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 841

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service and great sofas

Went to the Norwich branch and Mark was an excellent representative.
He showed and explained to me the different sofas I was interested in.
Even gave my 3 year old a balloon to keep her occupied.
The sofas are of great quality and comfort and Mark helped me choose the one I needed.
Great service
Thank you
Mohamed.

24 stycznia 2026
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Odpowiedź od Sofology - Norwich

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

Thank you to Laura from Sofology…

Thank you to Laura from Sofology Norwich, was so friendly and helpful! 10/10 service:)

21 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

A very relaxing experience with all…

A very relaxing experience with all points explained and acted upon. This is the second pair of sofas we have ordered from Sofology and the first pair are still going strong. Mel was most helpful. Thank you. Can’t wait.

23 stycznia 2026
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Odpowiedź od Sofology - Norwich

What an amazing review, thank you so much for taking the time to write this 😊

Oceniono na 5 z 5

Our sales person was Marcus

Our sales person was Marcus, he was extremely knowledgeable and very helpful. No hard sell, didn’t feel obligated to buy.

18 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, thank you for your review. Another great review for Marcus, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Informative sales people

Informative sales people, but no hard sell

17 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Declan at Sprowston was so informative…

Declan at Sprowston was so informative & took the time to explain options, product information, offered coffee, always goes down well with me.

14 stycznia 2026
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Odpowiedź od Sofology - Norwich

Thank you for taking the time to give us your feedback. 😊

Oceniono na 5 z 5

Sofa

Wide choice of sofas in a pleasant environment where we were not hassled.During our two visits we were served by Mel and? John who were both very knowledgeable and helpful.

13 stycznia 2026
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Odpowiedź od Sofology - Norwich

Thank you for your lovely feedback!

Oceniono na 5 z 5

Outstanding Service

Very good customer service from Mel Stevens. Felt very welcomed. Top salesman. Very knowledgable and advisable. Covered all areas about our purchase. Walked away very happy and found what we were looking for.

16 stycznia 2026
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Odpowiedź od Sofology - Norwich

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Lovely experience and looked after by…

Lovely experience and looked after by Mark, we purchased from your previously for our holiday let properties along the Norfolk Coast and will continue to do so as we grow our portfolio.

Many thanks

Christopher & Christine
The Charles Elliott Property Co.

13 stycznia 2026
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Odpowiedź od Sofology - Norwich

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Great selection to choose from

We browsed the furniture freely, just informed we could be shown what they look like in different colours on the iPad. Lots of different styles to choose from.
When we had picked the furniture we wanted, Marcus helped and advised us with the purchase. Marcus was very helpful and knowledgeable.

12 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Martin. Have a great day 😊

Oceniono na 5 z 5

Knowledgeable staff.

Greeted well on entering the shop. Explanations given to us and then encouraged to walk around the shop and try all the sofas as liked. Not hassled by salespeople but they were readily available to ask any questions to.
Staff all seemed professional. Knew there product and happy to help with any questions. Not rushed whilst there
Sofas all laid out well and looked encouraging to try.
Sofas all appear to be good quality and comfortable.
As we wanted a corner sofa it was explained to us that even though it may not be shown as corner unit most designs could be made into a corner sofa.
Not pressured into buying the extra warranty and cleaning set.

15 stycznia 2026
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Odpowiedź od Sofology - Norwich

What an amazing review, thank you so much for taking the time to write this 😊

Oceniono na 5 z 5

Outstanding

Both Laura and Mark at Norwich Sofology were exceptionally helpful, and genuinely nice people as well. Five star customer service, thank you both for your help.

10 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

What made our experience fabulous was…

What made our experience fabulous was the staff. All were so helpful and supportive and friendly especially Lauren ( Norwich store) who served us and guided us through the process of buying. We cannot express highly enough that Lauren never once pushed us or used any hard sell pressure on us to make a decision or purchase. She was a breath of fresh air and her approach was instrumental in our decision to purchase. It’s so refreshing to feel comfortable and relaxed when looking for something that would appeal to us. She explained everything about the different sofas and had deep knowledge of what would fit / suit our house.

9 stycznia 2026
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Odpowiedź od Sofology - Norwich

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

Wayne was great

Wayne was great, very helpful and knowledgeable. Looking forward to receiving new sofa!

12 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Customer service

Customer service was excellent.started withe the very lovely and helpful Laura whom answered every question.
Ordered the following day with Wayne who was very polite and explained everything.was helpful answering more questions.Would recommend the company

12 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Oceniono na 5 z 5

Great service

Great service from Mel.
He was helpful and knowledgeable but not pushy.
Didn’t hurry us in making a decision over the purchase of the sofa.

11 stycznia 2026
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Odpowiedź od Sofology - Norwich

Thank you Sally :-)

Oceniono na 5 z 5

Marcus at Norwich store

Marcus at Norwich store, what a nice guy, very helpful, very thorough with all information. Made our experience very pleasant.

10 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, thank you for your review. Another great review for Marcus, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

New Sofa

Very friendly staff, no hard sell from Lauren our sales rep. Went through all the ranges to find our exact sofa type and size. Very pleased with the outcome and we are looking forward to receiving our new sofa.

10 stycznia 2026
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Odpowiedź od Sofology - Norwich

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Doświadczenie Trustpilot

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