The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had two experiences both being great. First being viewing the sofa, we had Leanne and she was absolutely great so friendly. When purchasing the sofa we had jo, jo was amazing and so helpful. Co... Zobacz więcej
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We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... Zobacz więcej
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Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Zjednoczone Królestwo
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All round good e xperience
Very helpful sales wasn't rushed.plenty time to.look around,and helpful advice
1 marca 2026
Odpowiedź od Sofology - North Shields
Thank you for visiting Judith
Great customer service from Steph
28 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
friendly service
27 lutego 2026
Odpowiedź od Sofology - North Shields
Thank you for taking the time to leave a 5-star review!😊
Odpowiedź od Sofology - North Shields
Thank you for awrding us 5stars Frank
Odpowiedź od Sofology - North Shields
Thank you for choosing sofology Mr Hutchinson
Great service
Steph was extremely helpful and knowledgeable, talking us through each possible option.
22 lutego 2026
Odpowiedź od Sofology - North Shields
Thank you for awarding us 5 stars David :-)
Customer care matters.
Traveled to the Silverlink branch where we were greeted by Liby the sales girl who was very professional. We had an idea of which sofa we wanted. We tried it out and decided that's the one we would buy, but we forgot to bring our fabric to make sure the colour was ok. So we will call back on Monday. No problem she said, I have all the details we need to complete your order. We went back on the Monday and was greeted again by Liby with a lovely smile. We completed the order. This girl deserves a bonus 👏.
23 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Pleasant experience
Had visited store previously. Staff happy to help and very knowledgable and helpful with good advice also happy to let you browse without hard sell.
23 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
The service here was second to none
The service here was second to none. We had looked in other similar stores and felt pressured but at sofaology we felt supported, no pressure to buy but the staff were so knowledgeable and helped us find the perfect combination for us. Would recommend to everyone
22 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service on arrival
Excellent customer service on arrival, left to walk around and make a decision
22 lutego 2026
Odpowiedź od Sofology - North Shields
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Odpowiedź od Sofology - North Shields
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Decent
Very big selection of sofas to choose from and the staff (susie) very welcoming and helpful during the process of choosing a sofa and helping us come to the right choice for us !
16 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Fab customer service
Fab customer service.
Didn’t feel pressured into the sale.
Good choice of sofas & colours.
Our original colour was no longer available but Jo, the sales assistant helped us make another choice which is actually better than our first choice.
Cuppas were good too!
21 lutego 2026
Odpowiedź od Sofology - North Shields
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
LIBBU WAS REALLYhelpful and
LIBBU WAS REALLYhelpful and . MADE US FEEL VERY WECOME, tjis was our first timeat sofology it wont be our last .Thank you.
21 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - North Shields
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Amazing customer service and great quality sofa❤️
Absolutely in love with our new sofas(The Fitzrovia matt velvet wine)♥️ My experience was very positive, lady that was helping me, was very polite and friendly. She even offered us something to drink. Sofas are amazing quality, very sturdy, and look so elegant. It is our second purchase from Sofology and we are really happy😊
7 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Brilliant from start to finish nothing was a bother
Went in, the young lady was brilliant her name was Libby I think, never pushy just let me look about, customer service was excellent, 2nd sofa I’ve purchased fro you, won’t go anywhere else from now on, told me what I was paying for, couldn’t be more than happy
20 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, thank you for your review. Another great review for Libby, we will make sure to pass this on! Have a nice day.
5* Service
Great overall experience, dealt with Steph at the Silverlink store, very accommodating. My partner and I had been in multiple times before confirming the perfect set up. Great experience
20 lutego 2026
Odpowiedź od Sofology - North Shields
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Odpowiedź od Sofology - North Shields
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Exceptional customer service
Exceptional customer service. Really helpful and informative and made the whole process great.
16 lutego 2026
Odpowiedź od Sofology - North Shields
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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