Sofology - New Malden Recenzje 

1823
•
Wynik TrustScore: 5 na 5

4,8

Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given . We dealt with Junior who was very informative and was given a quote on wha... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1823)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 841

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Today I went to sofology to buy a new…

Today I went to sofology to buy a new sofa,the service from start to finish was excellent.They really look after me and listen to all my requirements,and I left buying the sofa I wanted.
Thank you for looking after me on this purchase 10 out of 10 good service.

24 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Great range and excellent service

We had a really good experience of purchasing a new sofa and armchair today at the New Malden site. Ayas was a great customer advisor - very helpful and knowledgeable and no high pressure sales technique. We were very happy with our purchase. Thanks!

24 stycznia 2026
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Odpowiedź od Sofology - New Malden

What an amazing review, thank you so much for taking the time to write this 😊

Oceniono na 5 z 5

Found what we wanted very quickly

Found what we wanted very quickly, both staff members were very good

20 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Oceniono na 5 z 5

Very efficient staff

23 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Oceniono na 5 z 5

Excellent buying experience.

Went into the Kingston branch. Purchased 2 sofas and a footstool. The sales representative was very helpful and knowledgeable. No pressure to buy anything (it was our second visit having checked the dimensions).

A large selection of sofas, fabrics and leathers and we are very happy with our purchase.

Looking forward to delivery.

21 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you for awarding us 5 stars Chris

Oceniono na 5 z 5

2 new sofas

Great customer care. Very easy and efficient purchase.

17 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you for sharing your experience David.

Oceniono na 5 z 5

Sammi was very friendly

Sammi was very friendly, efficient and helpful with our purchase. She gently guided us through our purchase which was very reassuring.

17 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you for awarding us 5 stars Karen!

Oceniono na 5 z 5

great friendly service with good info…

great friendly service with good info given

18 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Oceniono na 5 z 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff.

Friendly and very understanding

18 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Greeted on entering the store

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given .
We dealt with Junior who was very informative and was given a quote on what we were probably thinking of buying
After looking at other stores
We came back a week later to purchase our preferred sofas and decided on the fabric colour and speck
Again other staff members recognised us and dealt with Junior to purchase
All after checking a couple of more questions
Sofology in New Malden

18 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Excellent friendly & knowledgeable staff

Excellent friendly & knowledgeable staff without being pushy . Very helpful & professional working with you for the sofa you want .

18 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Excellent customer service…

We had looked on line before visiting so knew the type of sofa we wanted. It was important to visit so we could sit in various similar sofas and see the various things that were available. The person who assisted us (Sammi) I think was so easy to talk to and knowledgeable about the product. Would recommend visiting the store as there is. I pressure to buy just helpful people who give you time to make your decision.

18 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Oceniono na 5 z 5

Our salesman junior was amazing from…

Our salesman junior was amazing from start to finish, he never left out a single detail that we needed to know !! He was attentive and so thorough with detail, that he helped in so many ways to choose our perfect sofa !! Thank you

13 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Nice friendly sales people not pushy at…

Nice friendly sales people not pushy at all

15 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

We were immediately greeted by Nina and…

We were immediately greeted by Nina and she was terrific. Really helpful, thorough and had answers for all our questions.

11 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

Oceniono na 5 z 5

Went in late on a Sunday to browse and…

Went in late on a Sunday to browse and found a sofa we liked , the salesman Nip went above and beyond for us fantastic service and really knowledgeable.

11 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi Lee, thank you for sharing your experience :-)

Oceniono na 5 z 5

We had an amazing guy could Junior he…

We had an amazing guy could Junior he made us feel very welcome into the store…never pressured us to buy….just giving us lots of info about each sofa we looked at….Then when we finally made our choice he made it all very easy….Great guy and will definitely tell our friends about the store and Junior 👍

13 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you so much for your recommendation Mr Godman!

Oceniono na 5 z 5

Great store, great experience. Happy customer

A very well set up store. Easily accessible and good parking facilities. All the sofa models I wanted to see were available. Customer service was great. All my queries were answered and all the options were clearly explained to me. I did buy the sofa I wanted finally. The only thing I would suggest is to have an area with a daylight wavelength light to see and photograph the actual colour of the material. The 6000k lights completely change the colour when taking a photo

9 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

The staff were very attentive and helpful

The staff were very attentive and helpful and we were able to select the suite that best suited our needs so well done. Won't hesitate to recommend Sofology to all our family and friends.

5 stycznia 2026
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Odpowiedź od Sofology - New Malden

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Oceniono na 5 z 5

Great staff

Great staff, informative. Quick process. Good value for money.

3 stycznia 2026
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Odpowiedź od Sofology - New Malden

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Doświadczenie Trustpilot

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