Our second purchase with Sofology & again, the staff didn’t disappoint. One of our reason to return. Excellent welcome. Brilliant knowledge. Calm and relaxed environment. Unpressured but thoroughly ex... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... Zobacz więcej
Reakcja na opinię
Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... Zobacz więcej
Reakcja na opinię
Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff and service was fantastic and…
The staff and service was fantastic and advice and they couldn't be more helpful. The range of sofas is also excellent and we didn't need to look anywhere else. Overall a very pleasurable and excellent experience. Great value also with really good payment options.
7 października 2025
Odpowiedź od Sofology - New Malden
What an amazing review, thank you so much for taking the time to write this 😊
Terrible service
Terrible service. Told us the sofa would be delivered in 12 weeks. Had to chase sofology after 12 weeks to be told delivery would be another 5 weeks. No one contacted us to tell us this. We have had to chase. Not good enough. The only solution they could offer was if we wanted to cancel?? We already waited 12 weeks!! Could not even offer to reimburse the delivery cost! Very unhelpful service! 1st and only time ordering with sofology! Will go back to trusted DFS in future.
6 października 2025
Opinia niezależna
Odpowiedź od Sofology - New Malden
Hi there, we are disappointed to hear that you might not have had the best experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk.
Odpowiedź od Sofology - New Malden
Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Odpowiedź od Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review!😊
Shalin had exceptional service
Shalin had exceptional service. Made me and my mum feel very welcomed and he also was very well informed on sofas.
1 października 2025
Odpowiedź od Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review!😊
Very helpful team
Nip was very helpful and went out of his way to explain everything and ensure that we got the product we required. Thank you Nip
4 października 2025
Odpowiedź od Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review!😊
Sammi was the best!!
Sammi was polite, professional and very friendly! We loved discussing the different sofa options with her and appreciated her extensive knowledge on the sizes, colours and materials on offer.
2 października 2025
Odpowiedź od Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review!😊
We dealt with Nina at new Malden store…
We dealt with Nina at new Malden store she was very helpful and knowledgeable.
Very impressed that you have 14 day delivery this isn’t offered by other sofa companies.
28 września 2025
Odpowiedź od Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Go to Junior in New Malden
Go to Junior in New Malden - really goes above and beyond in his customer service and supporting you in making a decision that is right for you. Not pushy at all in his sales technique. Fantastic experience.
28 września 2025
Odpowiedź od Sofology - New Malden
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great sofa's, great staff
Junior is somebody I would want to help me out whenever I make a big purchase, great knowledge on colour, material, size, lighting and positioning, let me move around the cushions and borrow some from other sofas. He was very cheerful, easy to understand and a nice person to review sofas with. Highly recommend.
22 września 2025
Odpowiedź od Sofology - New Malden
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great service - Very helpful staff and friendly staff
Very helpful staff and good service. All very knowledgeable and happy to give you time to think about your purchase. Very friendly and buying the sofa bed was a very pleasant experience.
25 września 2025
Odpowiedź od Sofology - New Malden
What a fantastic review, thank you so much for taking the time to write this 😊
Odpowiedź od Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful
22 września 2025
Odpowiedź od Sofology - New Malden
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Junior was excellent
Junior was excellent. Answered all my questions that I emailed over. Thank you for a great service.
22 września 2025
Odpowiedź od Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nice saleswoman Sami
19 września 2025
Odpowiedź od Sofology - New Malden
Hi there, thank you for your review. Another great review for Sami, we will make sure to pass this on! Have a nice day.
Nip was such a great help in store
Nip was such a great help in store! Didn’t beat around the bush, just helped us find the sofa we wanted. Not pushy, just there to answer questions and not coerce. Honest pricing too. Now to wait for the sofa to actually arrive!
14 września 2025
Odpowiedź od Sofology - New Malden
Hi there, thank you for your review. Another great review for Nip, we will make sure to pass this on! Have a nice day.
The assistant was very helpful…
The assistant was very helpful understanding of what we wanted very informative and knowledgeable about the product.
10 września 2025
Odpowiedź od Sofology - New Malden
Thank you for awarding us 5 stars :-)
Odpowiedź od Sofology - New Malden
Thank you for awarding us 5 stars :-)
Odpowiedź od Sofology - New Malden
Thank you :-)
Odpowiedź od Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.