Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęWhite City Retail Park, M16 0RP Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Zobacz więcej
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Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Zobacz więcej
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I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
White City Retail Park, M16 0RP, Manchester, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The store layout was very good and…
The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.
16 września 2025
Odpowiedź od Sofology - Manchester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Will and the lady I spoke to Saturday
Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.
14 września 2025
Odpowiedź od Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Clear, helpful and friendly assistance
Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.
14 września 2025
Odpowiedź od Sofology - Manchester
Hi there, great to hear you found our staff to be friendly during your visit to Sofology. Thanks for taking the time to leave a review.
We liked that the lady introduced…
We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly
10 września 2025
Odpowiedź od Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very helpful
13 września 2025
Odpowiedź od Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent experience!
We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!
8 września 2025
Odpowiedź od Sofology - Manchester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Odpowiedź od Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Happy was a very friendly salesman
Happy was a very friendly salesman - acredit to your company
5 września 2025
Odpowiedź od Sofology - Manchester
Thank you for awarding us 5 stars Mark!
Chris and Happy in the White City…
Chris and Happy in the White City Manchester store were super helpful and friendly! Thank you 😊
1 września 2025
Odpowiedź od Sofology - Manchester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Odpowiedź od Sofology - Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Excellent service
Happy was very nice and very helpful no pushy sales he sat and answered all our queries and made us very welcome… Looking forward to our new sofa.. Thanks again Happy!!
3 września 2025
Odpowiedź od Sofology - Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Odpowiedź od Sofology - Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Excellent customer service no hard sell
Excellent customer service no hard sell
Phil was fantastic
30 sierpnia 2025
Odpowiedź od Sofology - Manchester
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Odpowiedź od Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
The lady who served me was wonderful…
The lady who served me was wonderful and really helpful... Felt no pressure to buy and am well chuffed with the sofas
1 września 2025
Odpowiedź od Sofology - Manchester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great sales Lady
30 sierpnia 2025
Odpowiedź od Sofology - Manchester
Thank you so much for taking the time to share your wonderful feedback!
Odpowiedź od Sofology - Manchester
Thank you for awarding us 5 stars :-)
No hard sell!
The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission.
Ikram was fantastic. Friendly, informative and encouraged us to ask question to ensure everything was covered before we left the store but left us alone to talk about our options and have a wander to make sure we were certain about our choice. Once we had decided and put down the deposit, he also gave us the branch number in case anything did come to mind later on.
Great customer service!
26 sierpnia 2025
Odpowiedź od Sofology - Manchester
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Salesperson was helpful and…
Salesperson was helpful and knowledgeable made our experience easy
26 sierpnia 2025
Odpowiedź od Sofology - Manchester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Happy all the way.
Absolutely amazing experience today in the store with an gentleman called Happy.
He was super polite, friendly, informative and most importantly not pushy like some sales people can be, he absolutely honoured his name and delivered a happy experience and it resulted in us going from just having a look to buying to new sofas.
For me personally it's such a red flag and immediate annoyance when sales people are pushy and in your face and 9/10 will instantly cause me to leave the store but again this gentleman treated myself and my wife with nothing but patience, respect and friendliness it was almost like catching up with a friend.
Again can't praise this gentleman enough, hands down the best sales person I've dealt with in my life.
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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