Sofology - Manchester Recenzje 

2202
•
Wynik TrustScore: 4.5 na 5

4,7

White City Retail Park, M16 0RP Manchester, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a great experience with the sales assistant, Qassim. She was very friendly, helpful and honest, and I never felt like he was just trying to sell me a sofa. gave me excellent advice on the s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First thing we noticed was how staff said hello and that was all. Shortly after, a member of staff came over and said “Don’t worry, we won’t follow you around the store, just ask if you need help... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve ordered 2 sofas, Leanne was so helpful, honest and lovely. Leanne is the kind of person who should be promoted, she’s not pushy or in your face. She gives her honest opinion and doesn’t try to pu... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • White City Retail Park, M16 0RP, Manchester, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 841

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Will at White City retail was so…

Will at White City retail was so helpful, wasn’t pushy to get us to buy - genuinely wanted to help! He helped with the size of our room and planned it all for us, such a friendly person

25 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Oceniono na 5 z 5

Happy was Amazing

Happy was Amazing, had great communication, very clear and friendly!
Made the processes very easy and comfortable.

24 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Fantastic service

The store was well laid out, no pushy sales team! Leanne had great product knowledge and was very approachable, this encouraged us to return to the store.

18 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

A great choice of sofa,s and especially…

A great choice of sofa,s and especially for me the lumbar support..exceptional quality..thankyou Al for your help,a lovely young man.had a lot of patience and very helpful..

23 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Oceniono na 5 z 5

The customer service we received was…

The customer service we received was outstanding. A staff member named Happy provided an excellent experience; he was incredibly thorough in explaining our coverage and care options, as well as the technical differences between models. He was instrumental in helping us determine the correct sizes and the best configuration for our living room layout.

Happy is definitely a great staff member and an asset to your business!

19 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Oceniono na 5 z 5

Great knowledge l

Great knowledge l, very patient and understanding, Happy Singh from Manchester White City was great with good service

21 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you for awarding us 5 stars Naveed

Oceniono na 5 z 5

We bought out sofa via Qassim who was…

We bought out sofa via Qassim who was extremely nice and very professional. He answered all the questions we could throw at him and made the purchase very easy and straight forward.

18 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you for sharing your experience Mr Whitfeld

Oceniono na 5 z 5

We visited Sofology to find a sofa for…

We visited Sofology to find a sofa for our living room and from the moment we walked in, we were impressed by the wide range of beautiful sofas on display. We were greeted by Happy, who was welcoming, professional, and a pleasure to deal with. He showed us various models, gave us ample time to consider our options and thoughtfully highlighted the importance of choosing a sofa that best suits our comfort and needs. The level of service was excellent and we left the store very satisfied. Thank you Happy for your outstanding service.

20 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you for taking the time to write this amazing review Cozmin :-)

Oceniono na 5 z 5

New Sofa, By A Great Sales Consultant

Happy the Sales Consultant at The White City Branch in Manchester was superb from start to finish. Offering us a Coffee was top level. Happy is a massive credit to your company. We will definitely recommend Sofology to friends and family.

20 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you for awarding us 5 stars :-)

Oceniono na 5 z 5

Justine was knowledgeable

Justine was knowledgeable, professional, and answered our extensive qs thoroughly. Explained extras and ended up buying sofa at a great price. Smooth payment process

18 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi there, thank you for your review. Another great review for Justine, we will make sure to pass this on! Have a nice day.

Oceniono na 1 z 5

Absolutely pathetic customer…

Absolutely pathetic customer services . And hideous quality of furniture. Do not buy from this tin pot outfit

16 stycznia 2026
Opinia niezależna
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Oceniono na 5 z 5

Comfort on the Horizon.

My first vist to test sofas was made all the more pleasurable by the assistance of Happy, he was very helpful and knew the products specifications. I was convinced my choice was perfect for my needs but wanted to take a last look at the deals available. On my return Happy was not in store but fortunately Ikram made the final purchase easy, smooth and simple. It was a joy to shop with you guys and didn't feel at any point I was being rushed or over-sold products. All in all I'm extremely happy with the deal I got and the relaxed sales pitch of Happy & Ikram. Looking forward to receiving my sofa and enjoying it's features. Thnx guys 🙏🏼

16 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Oceniono na 5 z 5

Great advice

Great advice, no pressure to purchase just genuine good customer service.
The whole team were very helpful especially Happy who sorted my order.

12 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

White City highly recommend

I ordered a sofa from the White City branch and have to say that the sales lady Lianne was excellent. Would highly recommend sofology 5 stars all the way

4 stycznia 2026
Opinia niezależna
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Oceniono na 5 z 5

Good shopping experience

Staff were not in your face and gave help readily when needed.

12 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 4 z 5

Assistant very helpful

Assistant very helpful without being overbearing. Explained everything succinctly .

12 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Oceniono na 5 z 5

Good customer service

My experience, I can’t remember the person name who serve me but it was an African young man. He goes the the university of Salford. I found him to be very polite and friendly. He explained everything well and go through all the steps and payment options. Yeah the customer service experience today was very good. Every one who we spoke to was very friendly. So customer service was 5 ⭐️⭐️ ⭐️ ⭐️⭐️

11 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

It was so easy and quick

It was so easy and quick. Will who helped me was so polite and professional and easy to discuss what I wanted. Thank you Will you made it a pleasure to buy furniture.

11 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Thank you so much for your 5-star review!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej