Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Zobacz więcej
Reakcja na opinię
White City Retail Park, M16 0RP Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Zobacz więcej
Reakcja na opinię
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Zobacz więcej
Reakcja na opinię
Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Zobacz więcej
Reakcja na opinię
I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.
Reakcja na opinię
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
White City Retail Park, M16 0RP, Manchester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic customer service by Happy. He was very knowledgeable and very patiently answered all our questions.

Odpowiedź od Sofology - Manchester
Leanne was excellent she explained everything perfectly and her customer service was great

Odpowiedź od Sofology - Manchester
We saw Ikram at the White City store and he couldn’t have been more helpful or informative.
No pressure from him which is what we like.
You could see the staff were very happy at the store which is a great sign of a good company to work for.
Will was also very friendly & smiley,

Odpowiedź od Sofology - Manchester
Fantastic selection & very helpful staff.
Looking forward to delivery.

Odpowiedź od Sofology - Manchester
I found the sofas I liked ,was not pressured into the purchase .Carried on looking around the store ended up at the one I had chosen and ordered it within minutes from very helpfull and friendly staff

Odpowiedź od Sofology - Manchester
We had a great experience in the Manchester store. We were left alone by the sales team.to browse at our leisure whilst still knowing they were on hand to help. When we were close to making a decision they were on hand to help answer questions.
Leanne was the sales person we dealt with for our purchase and she was brilliant. Really friendly, approachable, helpful and informative.

Odpowiedź od Sofology - Manchester
Justine Kennedy, the sales person who dealt with us was today, was so very helpful. Explaining how the configuration of the suites worked. Which we had no idea about. It was such a big help.

Odpowiedź od Sofology - Manchester
Lean was extremely helpful, clearly explaining the features of the sofas and the various options available. She was patient and thorough, guiding us through every step—from selecting the right options to completing the finance application. Thank you, Lean, for such excellent service.

Odpowiedź od Sofology - Manchester
Will was very patient with me, answered all my questions.

Odpowiedź od Sofology - Manchester
I ordered a lovely sofa and was assisted by Will. I felt I was given really good advice. All stages - from start to finish- were very clearly explained. Will also helped to sort out the finance side. I really appreciated the time, space and freedom I was given to look around, ask questions and make the decision. I never felt pushed or pressured into making purchase decision on the spot. Will made the experience pleasant and stress free. I would definitely recommend and visit the store again.

Odpowiedź od Sofology - Manchester
Customer service is excellent. Love my new sofa. 1st time I used Sofology and the experience was great. The in-store representative, (Happy at Old Trafford) was very knowledgable and attentive to our requirements. He took his time to discuss options with me and was very patient with my grumpy husband. Delivery was on time, sofa quality is great. The whole experience was seamless. I will certainly be ordering from here again in future. Thank you.

Odpowiedź od Sofology - Manchester
Very professional and efficient team member called Happy . Assisted and made the whole transaction easy to understand without pushing .

Odpowiedź od Sofology - Manchester
I am waiting for my sofa desperately, over all customer service is best and very helpful.

Odpowiedź od Sofology - Manchester

Odpowiedź od Sofology - Manchester
My experience once fantastic they explain everything to me. It was easy and straightforward.

Odpowiedź od Sofology - Manchester
Friendly not pushy staff. Talk you through different options. Positive experience.

Odpowiedź od Sofology - Manchester
They were very helpful and understanding to help you the best way. We were very picky to choose what we want because of my husband health situation.they weren’t rushing us we took our time and made a discussion.

Odpowiedź od Sofology - Manchester

Odpowiedź od Sofology - Manchester
Will was great! Really good customer service and looked after us when buying our first ever big purchase!

Odpowiedź od Sofology - Manchester
Will was really helpful helping us choose and buy our sofas. Thanks

Odpowiedź od Sofology - Manchester
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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