Sofology - Maidstone Recenzje 

2456
•
Wynik TrustScore: 5 na 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were able to look and try a number of different types of sofa before making our decision. We purchased online.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2456)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16 191

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Delighted with Sofology service

Great purchase experience, we felt welcomed and looked after since we entered the store. All our questions were answered, which led us to believe we made the right choice in the end. Delivery times appointed were reasonable, overall we definitely recommend Sofology for great design and quality sofas.

22 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

Customer Service

The staff were friendly and attentive without being pushy. Knowledgeable about the sofas. Open and transparent about additional extras with clarity on those being optional. The whole process was efficient and detailed. Delivery time estimated at 11 weeks.

16 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 3 z 5

Staff were brilliant, automated payment terms terrible

Staff were very helpful, however signing up to payment terms were terrible as all automated. A simple task proved very tedious, getting lots of links sent via email and calls whilst at work. Not good

16 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Hi Ryan, thank you for your honest feedback. This has been taken on board.

Oceniono na 5 z 5

Customer service at aylesford Maidstone…

Customer service at aylesford Maidstone all the staff were very attentive I cannot fault it.

14 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

The gentleman that serve us

The gentleman that serve us, was very helpful, knowledgeable, very patience and got all done smoothly and quickly. No problems were raised.

16 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Staff very friendly and had lots of…

Staff very friendly and had lots of good advice and helped me find the sofa that I am buying, by knowing what sofa would fit.

14 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Sales lady was very helpful and we…

Sales lady was very helpful and we chose the right sofa for us very pleased .

26 lipca 2026
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Odpowiedź od Sofology - Maidstone

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Oceniono na 5 z 5

Welcoming and professional

The welcome
The attention
The professional assistance to ensure we select the correct furniture
Great range on display
No pressure selling

13 lipca 2026
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Odpowiedź od Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Brilliant service 2nd sofa from there

Brilliant service 2nd sofa from there

1 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Salesman was polite helpful and patient…

Salesman was polite helpful and patient and wasn't pushy at all, gave us good advice on the type of sofa we wanted

2 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Fantastic store

Fantastic store ,
Caroline always very helpful and nothing too much trouble.
Would highly recommend this store , helpful but definitely not pushy sales people, which is nice

2 sierpnia 2026
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Odpowiedź od Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Pina was brilliant made the whole…

Pina was brilliant made the whole process so much easier. We couldn't decide which sofa to go with. We looked at others similar and ended up with our original choice. She was so patient with us and so helpful.

1 sierpnia 2026
Logo Sofology - Maidstone

Odpowiedź od Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pina. Have a great day 😊

Oceniono na 5 z 5

Amazing service

Anita was so helpful and explained everything very carefully. We initially thought that there wasn't a corner sofa in the shop that would work for us but she kindly explained that a lot of the sofas in the store were available as corners so we took another look around and fell in love with one! Thank you Anita for all of your help.

26 lipca 2026
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Odpowiedź od Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Pina at Maidstone store was brilliant

Pina was brilliant. We saw her on our first visit, to browse around as we were considering replacing our sofa which we originally bought from Sofology about 9/10 years ago. It is relatively in good condition but i was starting to have problems with the comfort for me. So we decided Sofology was going to be our first choice for buying a new one.
A week later we returned and Pina helped us again to make sure the sofa we were already very keen on, on our first visit was definitely the one. I wanted to try some similar to the one we liked. We ended up with the original choice. She was so patient with us😀. She was really lovely to talk to and explained everything we wanted to know.
From sofa choice and leathers etc through to the purchasing. Can't recommend our experience enough. Thank you so much Pina.

1 sierpnia 2026
Opinia niezależna
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Odpowiedź od Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pina. Thank you for taking the time to leave a review 😊

Oceniono na 5 z 5

Really helpful assistant called Anita…

Really helpful assistant called Anita in the Maidstone store. Although we'd already decided on our purchase, she helped us through the process of the sale, delivery and everything else in a very friendly and not pushy manner.

19 lipca 2026
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Odpowiedź od Sofology - Maidstone

Hi there, thank you for your review. Another great review for Anita; we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Jamie the salesman was very good

Jamie the salesman was very good
Polite
And very helpful

7 lipca 2026
Logo Sofology - Maidstone

Odpowiedź od Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊

Oceniono na 5 z 5

Jamie at the Maidstone Branch

Jamie at the Maidstone Branch, listened and then showed care in helping me select the best sofa for my needs

29 czerwca 2026
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Odpowiedź od Sofology - Maidstone

This is a great review, thank you for sharing :-)

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