We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... Zobacz więcej
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We were welcomed to the store and, by request, were left to browse by ourselves. Once we had made our choice, along with the many questions we had, your deputy manager, Julie Leach, was extremely help... Zobacz więcej
Christine in Inverness was so helpful when we were buying our sofa. It was a great experience, she wasn't pushy in the slightest and we were very happy when we left. Thank you Christine 😊
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Zjednoczone Królestwo
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Great customer service, friendly team. We went in store initially but then had some issues with the order (technical issues online!) which they dealt with perfectly over the phone. Very efficient and professional while maintaining a charismatic attitude.
Thank you!
11 stycznia 2026
Odpowiedź od Sofology - Inverness
Thank you for sharing your experience Mr Buckley.
Staff had excellent knowledge of…
Staff had excellent knowledge of available items and considerate with our decisions.
10 stycznia 2026
Odpowiedź od Sofology - Inverness
Thank you for sharing your experience :-)
Highly recommend!
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at all, gave us plenty of space to decide, and made thoughtful suggestions that genuinely suited our needs. The whole process felt relaxed and well-informed, and we’re delighted with our sofa. Excellent service from start to finish.
9 stycznia 2026
Odpowiedź od Sofology - Inverness
Thank you for sharing your experience Mr Macdonald! We appreciate you taking the time to leave this review!
Odpowiedź od Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Inverness
Thank you for sharing Peter :-)
Christine was very helpful and nice.
It was very easy and straight forward. It took only a few minutes and people in the shop were very nice and helpful, especially Christine who looked after us.
6 stycznia 2026
Odpowiedź od Sofology - Inverness
Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Inverness
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Aaron was a fantastic sales assistant…
Aaron was a fantastic sales assistant and I would highly recommend him to anyone looking for a sofa
7 stycznia 2026
Odpowiedź od Sofology - Inverness
Thanks for the recommendation Fiona :-)
There was no pressure to make any…
There was no pressure to make any decision, and the rep was very helpful with information and after service.
3 stycznia 2026
Odpowiedź od Sofology - Inverness
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Odpowiedź od Sofology - Inverness
Thank you for choosing Sofology :-)
Friendly without crowding you and…
Friendly without crowding you and patient while we were chopping and changing our selection to get the end result we wanted, great shop
5 stycznia 2026
Opinia niezależna
Odpowiedź od Sofology - Inverness
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The two girls were great explaining…
The two girls were great explaining everything i needed to know. And love the shop itself
5 stycznia 2026
Odpowiedź od Sofology - Inverness
We are pleased to hear that you love our shop Ashley :-)
Christine was lovely and made the sofa…
Christine was lovely and made the sofa buying experience very pleasant and straight forward.
5 stycznia 2026
Odpowiedź od Sofology - Inverness
Thank you for awarding us 5 stars :-)
Brilliant service and a quality product.
Just bought our next sofa. Excellent service with great advice. Very much looking forward to it being delivered.
3 stycznia 2026
Odpowiedź od Sofology - Inverness
What a fantastic review, thank you so much for taking the time to write this 😊
Sofa purchase
Really nice friendly staff, made us feel welcome with our be g over the top, explained everything
30 grudnia 2025
Odpowiedź od Sofology - Inverness
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy process to ordering our new sofa
Easy process to ordering our new sofa - guided through the information easily.
28 grudnia 2025
Odpowiedź od Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Purchasing a sofa first t as a visually impaired personime
Julie was amazingly patient knowledgeable and honest. She allowed me all the time I needed to try all sofas I wanted to and explained every detail and benefit of leather versus material etc
I didn't feel rushed or forced to purchase and she was patient and helpful allowing me to look carefully at colour choices and decide on the best options. .
27 grudnia 2025
Odpowiedź od Sofology - Inverness
Thank you so much for taking the time to share your feedback with us.
Very helpful staff
Very helpful staff, made us feel at home. Got what we wanted and more.
28 grudnia 2025
Odpowiedź od Sofology - Inverness
Hello, thank you so much for your review. We are so happy to hear this!
Odpowiedź od Sofology - Inverness
Thank you so much for taking the time to share your feedback with us
We ordered our Sofa over 2 months ago…
We ordered our Sofa over 2 months ago and it arrived today however, the console that controls the Sofa didn’t arrive. We now have a sofa that cannot be used and no one appears to know where the console is. We were advised there is a huge chance they will have to order another sofa which will take another 10 weeks to come! In addition, when the sofa arrived, it is snagged - again, told they aren’t fixing it until the console is located in case they have to order a new sofa! This means we have a snagged sofa for the next two months.
27 grudnia 2025
Opinia niezależna
Odpowiedź od Sofology - Inverness
We are sorry to hear that you are having issues. If you would like to discuss this further, please send an email to social.media.complaints@sofology.co.uk and we will take a look at your account. Please include your order details, the details of your complaint and some images if possible.
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