Gary salesperson was very helpful and patient as we had only called in for a look as we live other side of England. After sale service great as well as after measuring up when home we slightly chang... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... Zobacz więcej
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Sales staff Gary was brilliant, even when I said I was going to have a look at the other furniture stores on the complex. I chose a settee and chair, then changed my mind and finished buying the mo... Zobacz więcej
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Please take note Sofology. The buying experience was great - your salesman knows his stuff, however....why keep reminding me to do a trust pilot report when we haven't received the goods yet, and won... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fabulous no pressure sales!
Had a great experience, very chilled out and no pressure sales. Gary and the team at Hull store were very friendly and accommodating. Thank you
15 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Useless customer service and after sales procedures - avoid
Got the delivery address postcode wrong and now I have been ringing them for 14 days to try and get THEIR mistake corrected and no one has rung me and it has been escalated 6 times for it to be corrected!!! And still nothing no phone call, no email - nothing. No other option but to get my money back via my credit card company now!
19 sierpnia 2025
Odpowiedź od Sofology - Hull
Thank you for taking the time to share your feedback with us.If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk
Very helpful staff member - Charlotte
Very helpful staff, simple and easy ordering
14 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology in hull where really amazing…
Sofology in hull where really amazing customer service, great team and full of personality and humour. Gary Olney was a five star for us , great bloke and good tea maker. Thank you.
13 listopada 2025
Opinia niezależna
Odpowiedź od Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A good experience with nice not pushy…green house
A good experience with nice not pushy staff.
10 listopada 2025
Odpowiedź od Sofology - Hull
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Was able to view not pestered with hard…
Was able to view not pestered with hard sell.great atmosphere friendly staff
3 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you for taking the time to leave a 5-star review!😊
Very easy to deal with
Very easy to deal with , Chris is very helpful and explained everything well
9 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Definitely the place to go
We had seen the Cove a couple of months back but weren't ready to order.
We had been in the other furniture stores but nothing compared to the Cove. We went back and was greeted by Charlotte. Warm and welcoming and really helpful with us making the final decision on colour choice and layout of the sofa. Explained all the clearly aftercare and the extras available.
8 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Charlotte. Have a great day 😊
Your sale team Holly looks after us…
Your sale team Holly looks after us untill chriss came to show her how to do the sail what nice people
8 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Gary needs a payrise and a badge ;-)
We were guided on our sofaology journey by Gary today, what a superstar, polite, helpful and extremely professional and relatable, we made a substantial purchase and he was very much key to it, certainly wasn't applying any pressure and put together exactly what we needed,
8 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gary. Have a great day 😊
Charlotte and Holly made the whole…
Charlotte and Holly made the whole purchasing experience easy and found us a sofa that suited our needs.
8 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Charlotte and Holly. Have a great day 😊
Odpowiedź od Sofology - Hull
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Purchasing a sofa …
Good advice from staff member and ample time for questions/discussion
4 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly and helpful staff
Very friendly and helpful staff. Super quality of the sofa, comfortable at a competitive price
1 listopada 2025
Odpowiedź od Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Promised sofa in 14 days took
Promised sofa in 14 days took
5 weeks had to keep ringing to ask why but just got fobed off
12 października 2025
Odpowiedź od Sofology - Hull
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
We needed a sofa urgently and hopefully…
We needed a sofa urgently and hopefully this purchase will be delivered within two weeks
29 października 2025
Odpowiedź od Sofology - Hull
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Great experience
I'm not sure i can answer What the company is doing great. All I can say is the staff where very helpful and patient with us, as we had 3 visits to the store before we made our mind up ..
We measured the sofa and then went away and measured our room again, You could not fault the staff xx
26 października 2025
Odpowiedź od Sofology - Hull
Hi there, thank you for taking the time to leave a 5-star review!😊
Great in store experience
Great in store experience, staff were helpful and knowledgeable.
27 października 2025
Odpowiedź od Sofology - Hull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
pick up charge to expensive,basically…
pick up charge to expensive,basically putting a extra £130 on top of the price of a suite.it,s a business in itself.
26 października 2025
Odpowiedź od Sofology - Hull
Hi there, thank you for your feedback. Our delivery service is carried out by a two-person experienced team who will deliver your items into the room of your choice, unpackage everything, remove all packaging, and ensure you are completely happy with your purchase before leaving. The delivery charge reflects not just transportation, but a full in-home setup, care, and expertise to make the process effortless and safe for you. While we appreciate it can feel like an additional cost, it essentially covers a professional service in itself. We value your feedback and hope this helps clarify the reasoning behind our delivery pricing!
New sofa
Gary the salesman who helped us choose the right sofa for fitting into our house.
27 października 2025
Odpowiedź od Sofology - Hull
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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