Sofology - Glasgow Recenzje 

3134
•
Wynik TrustScore: 5 na 5

4,9

London Road, G32 8XL Glasgow, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • London Road, G32 8XL, Glasgow, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 858

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service from Darragh

Excellent service from Darragh, he was really down to earth and honest and clearly knew his stuff!

28 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

He certainly knows his stuff, thank you for sharing Neil!

Oceniono na 5 z 5

Great Choice and Customer service

Visited various similar companys but the choice was bigger and more varied at Sofology.
Also the service from our sales assistant Matt Reed was second to none, he helped face to face and also comunicated in a timely manner through email after we had left and had further questions

24 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Oceniono na 5 z 5

Great choice of sofas

Great choice of sofas . Staff helpful not pushy full of information very helpful

25 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Thank you for taking the time to leave a 5-star review!😊

Oceniono na 5 z 5

Matt at Sofology Cambuslang, Glasgow

We’ve been looking for ages for sofas to fit our needs and finally today at Sofology Cambuslang we bought exactly what we wanted. We especially enjoyed chatting with Matt who was really friendly and knowledgeable, he made our visit to store a really lovely shopping experience.

25 stycznia 2026
Opinia niezależna
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

Leanne was very professional explained…

Leanne was very professional explained everything to me never felt as if I was put under pressure to buy and assisted me with what I was looking for. Very polite and well mannered individual. For my first time in this shop I was extremely impressed.

25 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Oceniono na 5 z 5

Sofology was recommended to us by an…upholsterer and a family member.

Sofology was recommended to us by a very experienced upholsterer and he was right. We wanted a leather sofa and the quality is superior to all the other companies we tried.
The experience in store was really good. The salesperson who advised us (Desmond), was excellent. He is very knowledgeable and gave honest answers to every question we asked. He was extremely attentive and helpful. We felt supported in checking details and making a final decision on our purchase. Thank you.

25 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Excellent experience at Sofology London…

Excellent experience at Sofology London Rd today. Second visit today and purchased sofa. Attentive staff on both visits. Fantastic customer service from Matt who assisted today when placing order. Would recommend.

24 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

Outstanding Customer Service

Matthew couldn’t have been more helpful when it came to finding what I wanted. He completely deconstructed and reconstructed the sofa I chose to show me what it would look like in my home, went through fabrics and later sent comparison pictures to reassure me about the colour of the cushions. The advice given regarding how to take care of the sofa and the ins and outs of the insurance was equally super helpful. I’d recommend Sofology to anyone based on my experience, thank you to Matthew! A perfect example of great customer service😊

22 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Oceniono na 5 z 5

Matt was exstremely helpful with…

Matt was exstremely helpful with information . Really easy to deal with and gave us good suggestions

23 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊

Oceniono na 5 z 5

Easy going atmosphere,pleasant sales…

Easy going atmosphere,pleasant sales staff and layout easy to get around.
This was my second visit to buy a suite I had previously viewed [Arlene was sales assistant on my first visit and Matt was today's assistant]

23 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Oceniono na 5 z 5

Helpful, friendly and proactive. A positive experience.

A very helpful and proactive approach by your staff when we visited the Glasgow Store. The salesperson (Matthew), approached us as we walked in the door. He was extremely helpful and advised us how best to test the wide range of options available, material types, filling types etc. Importantly he was not the least but pushy - it was clearly more important to ensure the right choice, understand options and extras before committing to purchase, especially as we narrowed our selection down to two possible options.
The only observation might be to increase the range of material options ( and colours), as not all materials were available for all models.

18 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Oceniono na 1 z 5

Will never use this company again

Will never use this company again less than 9 weeks old sofa £3,500 paid and badly bobbles phone up to be told we will send a technician which they do who advises not a manufacturer default. Spoke to (lack) of customer service who basically state not a default not their problem buy a de bobbler that they will not provide either despite the cost paid for sofa. No advice given at point of sale regarding this type of maintenance required, despite asking sales representatives about sofa maintenance. Raised a complaint to the be told yet again not a default not their problem they don’t have to advise it may bobble and they don’t provide de bobbler and that even their own technicians have to buy their own equipment to sort things like that. Agent tried to state even if it was leather they don’t have to advise it may fade which is nonsense as they can’t wait to sell you extra packages to take care of the leather.

20 stycznia 2026
Opinia niezależna
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

We are sorry that you remain unhappy, your feedback has been taken on board.

Oceniono na 5 z 5

Hannah was extremely helpful

Hannah was extremely helpful! Delighted with our experience.
Thank you.

17 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Thank you for sharing your experience :-)

Oceniono na 5 z 5

A thoroughly enjoyable experience

A thoroughly enjoyable experience. Can only say the customer service from Arlene was first class

16 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you for your review. Another great review for Arlene, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

First class buying experience from the…

First class buying experience from the moment we stepped into the showroom, Leanne was a great ambassador for your company. Thanks for looking after us.

16 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Leanne has been excellent

Leanne has been excellent - lovely manner, friendly, helpful clear and answered all our questions! Made us both a cup of tea also - nice touch! Would highly recommend sofology!

18 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leanne. Have a great day 😊

Oceniono na 5 z 5

Gordon was such a great help today

Gordon was such a great help today, he explained everything really well and kept us at ease throughout the whole process. Highly recommend.

18 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Great experience!

Leanne was brilliant, really personable and friendly and happy to answer any questions we had. Super knowledgeable and professional, really happy with the service she provided.

18 stycznia 2026
Logo Sofology - Glasgow

Odpowiedź od Sofology - Glasgow

Hi there, thank you for your review. Another great review for Leanne, we will make sure to pass this on! Have a nice day.

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